Service Suite is purpose-built for the utility industry and communications service providers. It's designed to help field operations and dispatch personnel “do more with less,” by working smarter to proactively serve customers and maintain assets in the field, while significantly reducing operating costs and improving customer service. Service Suite is an end-to-end solution that automates the entire customer service and asset maintenance cycle – from short-term decision making in the control center to long-term maintenance planning in the back office. Service Suite supports all types of work that must be performed in the field, from customer service orders to routine maintenance & inspection work to more complex construction projects.
Commusoft is an all-in-one cloud-based b2b software designed for small and larger companies with multiple engineers. It helps you to manage your customer database, quotations, jobs, engineers’ diaries, safety certificates and invoicing, and it integrates with popular accounting packages such as Sage, Quickbooks and Xero. It is accessible on your PC, Mac, iPhone, iPad, Android phone or Android tablet. Commusoft is one of the biggest offline application it keeps your computer and mobile device in sync so you can run your business from the office and on the road.
ABB Service Suite is ranked 5th in Field Service Management while Commusoft is ranked 19th in Field Service Management. ABB Service Suite is rated 0.0, while Commusoft is rated 0.0. On the other hand, ABB Service Suite is most compared with ClickSoftware, whereas Commusoft is most compared with Oracle E-Business Suite.
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