Commvault HyperScale X is an intuitive scale-out solution that is fully integrated with Commvault’s data protection platform to help enterprises transition from legacy scale-up infrastructures. It provides scalability, security, and resiliency to accelerate an organization’s digital transformation journey to hybrid cloud, container, and virtualized environments.
The pricing is higher than other solutions, making it difficult to calculate costs for government institutions with annual budgets. Despite the higher price, users acknowledge the good quality and all-inclusive support provided. The licensing for Commvault HyperScale X is paid annually, and it is noted that the pricing is an improvement compared to past experiences with other solutions such as Dell EMC, where the storage costs were considered expensive.
The use of Commvault HyperScale X has resulted in a significant return on investment for organizations. Users gained the ability to offer self-service recoveries to customers and provide them with access to their managed servers. Additionally, the automation capabilities of Commvault have allowed users to reduce the time it takes for site deployments, saving us both time and money.
The primary use case of Commvault HyperScale X is for ransomware protection and to increase the security of datasets. It is deployed on-premise and in private cloud environments. The solution is used for backups of different applications and to ensure that all data and backups are secure and have a third copy in another location for disaster recovery.
It is also used as an enterprise backup solution for various systems including virtual machines, SQL, Exchange, file systems, NFS and CIFs shares, and Oracle backups.
The most valuable features of Commvault HyperScale X include its stability, scalability, and reliability. Users appreciate its ability to easily retrieve data and its automatic operation. The backup and restore capabilities are particularly valuable, providing numerous possibilities for completing tasks. Other notable features include Deep Look and Archiving, which reduce backup time, and the DR solution, allowing for immediate activation of backup sets in the event of a primary set failure.
Additionally, users appreciate the general functions and performance of HyperScale X, as well as its support, pricing, and interface. The deduplication feature, Command Center for generating reports, and software upgrade process are also highly regarded. The disaster recovery capabilities, protection against ransomware, and flexibility to create self-service capabilities are additional reasons why users find HyperScale X valuable.
Some areas for improvement on Commvault HyperScale X include simplifying the product's complexity, reducing the price further, increasing the number of available OEMs, enhancing the user interface for better usability, providing more detailed documentation for easier configuration, adding increased capacity and automated solutions for backup, and allowing backups of the storage area network (SAN).
Users request the product look into improving the connection and bandwidth, enhancing the management interface to consolidate features from both the Java console and Command Center, and implementing ransomware protection specifically for HyperScale X.
The initial setup for Commvault HyperScale X was described as complex, requiring expertise for the on-prem edition. However, for the cloud edition (Commvault Metallic), is easier to deploy. The setup process ranged from taking around fifteen minutes to deploy to approximately two weeks to complete. It was mentioned that familiarity with Commvault and previous experience with the solution made the implementation easier.
The complexity of the setup was attributed to the need for configuring various aspects of the product and setting up infrastructure, media agents, and VSAs. The time required for deployment depended on the environment and the number of components to be deployed.
Commvault HyperScale X is highly scalable, allowing users to easily add more systems or server storage as needed. It supports various types of storage and can accommodate a large number of users. Some users have successfully scaled the solution over the years, doubling or tripling the number of clients. The release of HyperScale X has further improved scalability by allowing for more nodes in one cluster and increasing overall storage capacity. The solution has been able to handle a large environment, with a migration from other vendors taking between one and two years.
The customer service and support of Commvault HyperScale X are generally satisfactory and responsive. However, the quality of support may vary depending on the country you connect with, with U.S. support being better than the support offered in India due to language barriers and communication difficulties. The support team is helpful and fixes problems within a reasonable timeframe, although the complexity of the environment may sometimes cause delays in finding a solution.
The solution of Commvault HyperScale X is consistently dependable and solid. Its performance is commendable, with no reported bugs, glitches, or instances of crashing or freezing. The stability of HyperScale X is highly regarded, though it is important to note that proper configuration is crucial for optimal stability.
Despite some initial challenges in understanding and implementing the product, the environment is generally stable.
The pricing is higher than other solutions, making it difficult to calculate costs for government institutions with annual budgets. Despite the higher price, users acknowledge the good quality and all-inclusive support provided. The licensing for Commvault HyperScale X is paid annually, and it is noted that the pricing is an improvement compared to past experiences with other solutions such as Dell EMC, where the storage costs were considered expensive.
The use of Commvault HyperScale X has resulted in a significant return on investment for organizations. Users gained the ability to offer self-service recoveries to customers and provide them with access to their managed servers. Additionally, the automation capabilities of Commvault have allowed users to reduce the time it takes for site deployments, saving us both time and money.
The primary use case of Commvault HyperScale X is for ransomware protection and to increase the security of datasets. It is deployed on-premise and in private cloud environments. The solution is used for backups of different applications and to ensure that all data and backups are secure and have a third copy in another location for disaster recovery.
It is also used as an enterprise backup solution for various systems including virtual machines, SQL, Exchange, file systems, NFS and CIFs shares, and Oracle backups.
The most valuable features of Commvault HyperScale X include its stability, scalability, and reliability. Users appreciate its ability to easily retrieve data and its automatic operation. The backup and restore capabilities are particularly valuable, providing numerous possibilities for completing tasks. Other notable features include Deep Look and Archiving, which reduce backup time, and the DR solution, allowing for immediate activation of backup sets in the event of a primary set failure.
Additionally, users appreciate the general functions and performance of HyperScale X, as well as its support, pricing, and interface. The deduplication feature, Command Center for generating reports, and software upgrade process are also highly regarded. The disaster recovery capabilities, protection against ransomware, and flexibility to create self-service capabilities are additional reasons why users find HyperScale X valuable.
Some areas for improvement on Commvault HyperScale X include simplifying the product's complexity, reducing the price further, increasing the number of available OEMs, enhancing the user interface for better usability, providing more detailed documentation for easier configuration, adding increased capacity and automated solutions for backup, and allowing backups of the storage area network (SAN).
Users request the product look into improving the connection and bandwidth, enhancing the management interface to consolidate features from both the Java console and Command Center, and implementing ransomware protection specifically for HyperScale X.
The initial setup for Commvault HyperScale X was described as complex, requiring expertise for the on-prem edition. However, for the cloud edition (Commvault Metallic), is easier to deploy. The setup process ranged from taking around fifteen minutes to deploy to approximately two weeks to complete. It was mentioned that familiarity with Commvault and previous experience with the solution made the implementation easier.
The complexity of the setup was attributed to the need for configuring various aspects of the product and setting up infrastructure, media agents, and VSAs. The time required for deployment depended on the environment and the number of components to be deployed.
Commvault HyperScale X is highly scalable, allowing users to easily add more systems or server storage as needed. It supports various types of storage and can accommodate a large number of users. Some users have successfully scaled the solution over the years, doubling or tripling the number of clients. The release of HyperScale X has further improved scalability by allowing for more nodes in one cluster and increasing overall storage capacity. The solution has been able to handle a large environment, with a migration from other vendors taking between one and two years.
The customer service and support of Commvault HyperScale X are generally satisfactory and responsive. However, the quality of support may vary depending on the country you connect with, with U.S. support being better than the support offered in India due to language barriers and communication difficulties. The support team is helpful and fixes problems within a reasonable timeframe, although the complexity of the environment may sometimes cause delays in finding a solution.
The solution of Commvault HyperScale X is consistently dependable and solid. Its performance is commendable, with no reported bugs, glitches, or instances of crashing or freezing. The stability of HyperScale X is highly regarded, though it is important to note that proper configuration is crucial for optimal stability.
Despite some initial challenges in understanding and implementing the product, the environment is generally stable.
Commvault HyperScale X Features:
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