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Commvault HyperScale X OverviewUNIXBusinessApplication

Commvault HyperScale X is #20 ranked solution in best Backup and Recovery Software. PeerSpot users give Commvault HyperScale X an average rating of 8.6 out of 10. Commvault HyperScale X is most commonly compared to Veeam Backup & Replication: Commvault HyperScale X vs Veeam Backup & Replication. Commvault HyperScale X is popular among the large enterprise segment, accounting for 71% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 28% of all views.
Buyer's Guide

Download the Backup and Recovery Software Buyer's Guide including reviews and more. Updated: July 2022

What is Commvault HyperScale X?

Commvault HyperScale™ X is an intuitive and easy to deploy integrated data protection solution that supports Commvault’s Intelligent Data Services platform. The scale-out infrastructure provides unmatched scalability, security, and resiliency to accelerate an organization’s digital transformation journey as they move to hybrid cloud, container, and virtualized environments. Its flexible architecture allows you to get up and running quickly and grow as your needs demand.

Commvault HyperScale X Features:

  • High performance backup and recovery with automatic load balancing, enhanced RPO with highly efficient data caching, cataloguing, and IOPs, and reduced RTO via automatic rebalancing of stored data across nodes.
  • Optimized scalability with incremental storage growth up to 5PB of capacity within a single storage pool, avoiding costly over-provisioning and improving backup and restore throughput.
  • Cost-optimized cloud data mobility with the ability to easily backup, recover, and move data to, from, within, and between clouds, including the Metallic Cloud Storage Service (MCSS), using policy-driven rules.
  • Built-in resiliency with ransomware protection, which improves SLAs with intelligent load balancing, maintains data availability in the event of concurrent hardware failures, and mitigates ransomware impacts via intelligent monitoring to detect data anomalies and alert users. Additionally, Commvault HyperScale X provides multiple layers of immutability across the software, OS, and file system to help protect against ransomware attacks and ensure you can recover data in the event of an attack.
  • Data reuse via integrated copy data management that provides instant recovery of VMs, enables disaster recovery testing of replicas directly from the hardware rather than copying the data to a destination hypervisor or database instance, and provides live production copies of data for DevOps and testing.
Commvault HyperScale X Customers

Apollo Tyres, Mitchell International, Spark New Zealand

Commvault HyperScale X Video

Commvault HyperScale X Pricing Advice

What users are saying about Commvault HyperScale X pricing:
  • "The pricing is far better than we had in the past. The license for Dell EMC was not too expensive, but the storage, given that Dell EMC is based on data domains, was pretty expensive."
  • "The price of Commvault HyperScale X is a lot higher than competitors. As a government institution, we have annual costs. We made a budget for one year in advance. It was difficult to calculate the other solution's costs because each solution has another way of licensing. The solution is expensive but it is very good and we know the good quality we will be receiving."
  • "HyperScale X is expensive."
  • "The license for Commvault HyperScale X is paid annually."
  • Commvault HyperScale X Reviews

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    Marius Horja - PeerSpot reviewer
    Storage & Data Protection Transition Engineer at a manufacturing company with 10,001+ employees
    Real User
    Top 20
    Notably simplifies our disaster recovery testing, and reduces our backup costs
    Pros and Cons
    • "All the management is centralized from that CommServe server. You can manage all the clients and all the infrastructure using one interface and one server... Using the Commvault interface, you can customize and generate multiple reports to easily see what is protected and what is not protected in the environment."
    • "The Java interface is not great. The Command Center interface is far better and it looks nicer, but it doesn't have all the powerful features available in the CommServe/Java console. The place to improve the product is on the management interface level."

    What is our primary use case?

    It's being used as our main backup and recovery product. We use it to back up virtual machine infrastructure, using VMware and/or Nutanix. We use it to back up our SQL, Exchange, and File Systems, where is a mixture of Linux, Windows and Solaris. We also use it to backup NFS and CIFs Shares under NetApp. We also use Commvault for Oracle Backup and/or RMAN Clones.

    We migrated everything we had from other vendors to Commvault. About 95 percent of everything in our environment, is being backup by Commvault.

    On-Prem, Cloud, Data Centers.

    How has it helped my organization?

    The disaster recovery features of Commvault have improved the way we operate. In the past, we had a very complicated process for testing disaster recovery. That kind of testing is one of the nice features of Commvault. You are completely sure that your data resides in multiple locations at the same time and you can be sure Disaster recovery Data it's there in case you need it. 

    HyperScale X also helps our admins to minimize the time they spend on backup tasks so that they can spend time on other projects. We are a big company and we have at least 80 locations using Commvault. We have admins for it in four or five regions on different continents. Overall, I would estimate HyperScale X has improved our productivity by 30  to 35 percent. We are more productive using Commvault than with other backup software.

    It has also helped to reduce storage costs. We chose the solution because it decreases the backup costs for our end-users. We have been able to reduce backup costs by at least 50 percent.

    What is most valuable?

    There are a number of features we like HyperScale X:

    • The deduplication is pretty good. 
    • We also like the ability to generate reports using the Command Center feature. 
    • We like how the software upgrade process works. 
    • From the start, the disaster recovery for the CommServe has been very robust and flexible and works pretty well. 
    • It also provides us with protection from ransomware, by default for Windows, and it can be enabled for Linux as well.
    • Replication and Auxiliary Copy features, like dynamic throttling, are helpful.
    • There is also the flexibility to create self-service capabilities for end-users and to give them access to restore their managed servers for data.

    In addition, HyperScale X provides a single platform to move, manage, and recover data across all locations in our environment. The CommServe is the brain of Commvault. It's the server where the index and the cache are stored for the backups that are happening in the environment. All the management is centralized from that CommServe server. You can manage all the clients and all the infrastructure using one interface and one server. For redundancy, you have a disaster recovery CommServe server in standby mode. You can configure a disaster recovery backup to happen every 15 minutes.

    Using the Commvault interface, you can customize and generate multiple reports to easily see what is protected and what is not protected in the environment. There is also a third-party feature called Commvault Activate. It's a separate product and you need another license to use it. That product specializes in discovering the environment, and the data in it, that you are not backing up.

    What needs improvement?

    You can manage everything from two interfaces. There is a Java console (CommCell), but in the near future that will be fully replaced by the Command Center, the HTML5 interface. The Java interface is not great. The Command Center interface is far better and it looks nicer, but it doesn't have all the powerful features available in the Java console. The place to improve the product is on the management interface level because that's the point where it's not perfect.

    Today, to manage the product, you just have to use both interfaces. The Java interface is basically for the admin because it has all the powerful features in it. The HTML5 interface is mainly used by end-users, and by admins when they just need to generate a report or see something graphically to help with the management of Commvault.

    One other note. I would rate the ransomware feature at about eight out of 10. There are different processes for enabling ransomware protection on Windows versus Linux systems. In the current version, there is no ransomware for HyperScale X. That feature has been released in CV SP 24.

    Buyer's Guide
    Backup and Recovery Software
    July 2022
    Find out what your peers are saying about Commvault, Veeam Software, Rubrik and others in Backup and Recovery Software. Updated: July 2022.
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    For how long have I used the solution?

    We have been using Commvault HyperScale 1.5 and HyperScale X for the last three and a half years.

    What do I think about the stability of the solution?

    It's pretty stable. We haven't had a major issue in the three-plus years we have had Commvault. 

    There were some issues in the first year, until we managed to acquire the skill sets and learned how the product should be used, including the best practices. But overall the environment is pretty stable. 

    We perform a disaster recovery test twice a year and the product is robust and resilient.

    What do I think about the scalability of the solution?

    The solution is pretty scalable. You can grow the environment. We have been using the same CommServe server for the solution for the three years that we have had Commvault, and we have just scaled and scaled the solution. We started with about 3,000 clients and now the number of clients has doubled or tripled.

    HyperScale X, which was released one year ago, is more scalable than version 1.5. You can put more nodes in one cluster and, because of that, you can increase your overall storage.

    We don't have the Commvault Activate solution. We are thinking about acquiring it in the near future to improve our environment. Our migration from other vendors to Commvault took between one and two years because our environment is so large. Right now we are fine-tuning the product and the processes around it. Perhaps we will use Commvault Activate starting next year. It will be in our scope.

    How are customer service and support?

    Support for the product is pretty responsive and pretty good compared to the other vendors. Commvault's support is far better than Dell EMC's support.

    If you hit an issue or a bug, Commvault support is there. And it's pretty easy to solve something that support cannot handle, if it's a bug that needs to go to the Commvault developers. We have initiated sessions with their developers to solve an issue that was affecting the environment. Because support is responsive, you can solve almost everything.

    And if you need a feature that is not available, Commvault developers are responsive there too. They usually integrate such requests within a few months, and after that it's available for use.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    In the past, we used Dell EMC NetWorker and Dell EMC Avamar. The main reasons we switched to Commvault were the storage and backup costs. We wanted to find a cheaper solution. In addition, we wanted a solution that we could manage using a single interface, versus the multiple interfaces that we had with Dell EMC. Third, we wanted something that was simpler to manage and that could perform disaster recovery much better, including disaster recovery testing. We also wanted the ability to upgrade agents and software in a centralized fashion. We have seen an improvement on all of these points with Commvault, as a replacement for Dell EMC.

    How was the initial setup?

    The initial setup process is pretty complex. I was involved with the product from phase one. There are multiple points where you need to configure the product to have it functioning well in your environment. It's a complex product. There is a lot of stuff to set up from scratch to have things working as expected.

    The time for deployment depends on how much infrastructure there is and on how many media agents and VSAs you need to deploy in the environment. For the first deployment we did in our environment, it took us two or three days to finish all the settings. But we were new to Commvault and we needed some time to understand it and to familiarize ourselves with all the options. Today, if we need to deploy a remote, on-prem site, where there is one media agent and one VSA, where the requirement is to back up a small or a medium site, the whole process can be done in a few hours. We work with Commvault's professional services to automate some of the deployment steps using Commvault's workflows.

    Initially, we had about six petabytes of data that had to be migrated from one environment to another. It was pretty complicated because we had to disable the backup in one place and enable and configure the backup in another place. The process was also complicated because we had to look at the remaining space, how many workloads we needed to migrate, and how much had been migrated. We had to create procedures and train operations.

    Commvault was new to everybody in our environment. Everybody had to become familiar with it and with the new processes and procedures. We had been using another technology for five years. Today, everybody in our operations, in our engineering, and our managers, is familiar with the product. Now, because we know the processes, everything moves much faster than it did in the past.

    What was our ROI?

    We have decreased the cost of our backup infrastructure using Commvault, by 30 to 35 percent.

    Also, using Commvault HyperScale X has taken us to new ground where we can offer self-service recoveries to our customers and give them access to whatever server they manage. The other plus is the automation that we can create with Commvault's workflows to decrease the time it takes for a site deployment. That also translates into money saved because instead of having one admin resource occupied for a day to deploy a site, we can deploy a site in five minutes.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is far better than we had in the past. The license for Dell EMC was not too expensive, but the storage, given that Dell EMC is based on data domains, was pretty expensive.

    Which other solutions did I evaluate?

    We evaluated Veeam, as well as Dell EMC NetWorker and Avamar. Before we bought, we ran some try-and-buy and some PoCs in our environment, to see how the products handle things. We were convinced that Commvault is better and fits better than the old product, and we acquired Commvault.

    The pros of Commvault are that you can manage everything from one console and the disaster recovery scenario functions much better than with Dell EMC NetWorker. Also, Dell EMC Avamar was specialized to back up VMware environments and NetWorker was specialized to do them all. We wanted a solution that could do all the backups that are required in our environment. Veeam was not able to handle all our backup scenarios. Veeam is very good on VMware backups, but you cannot do Oracle backups, SQL backups, or file system backups. We were looking for a solution that could fit all the backup requirements, operating systems, and appliances that we have in our environment. There are very few products that can cover all of them, few of them are: Dell EMC NetWorker and Commvault.

    What other advice do I have?

    Involve Commvault support from the start, at the implementation level, to be sure that you implement the infrastructure with best practices. What can happen is that, a year after you implement the infrastructure, you notice that your clusters have not been properly set up and it's too late to change anything. Use their support during the implementation. Have some sessions with them to understand the whole infrastructure and the whole process of deploying HyperScale X.

    We made a mistake in our first implementation, three years ago (Hyperscale 1.5). The recommended number of nodes per cluster was six, but for some reason we added nine. Because of that, we had some issues. Don't make the same mistake. However, HyperScale X, released in the last year, is a little bit more scalable and more flexible. Clusters can exceed nine nodes and can be extended further (current limitations per cluster are around 5 PB).

    If someone is buying Commvault today, they should try to buy HyperScale X. It's the next generation and has some advantages. It can help avoid issues with clusters, moving forward.

    Overall, we have been impressed by the features of the solution and by the responsiveness of Commvault's support. We like the product and we feel we made a good decision in acquiring Commvault and working with them. We are pretty happy.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Vladan_Kojanic - PeerSpot reviewer
    Project Manager - Business Consultant at Comtrade System Integration
    Consultant
    Quick support, highly reliable, and beneficial automatic operations
    Pros and Cons
    • "The most valuable feature of Commvault HyperScale X is the automatic nature of its operation. We don't need to worry about sets of documents. It worked automatically, we don't need to think about it. When you set the solution up in a good way, you don't need to worry."
    • "The price of Commvault HyperScale X could improve."

    What is our primary use case?

    We used Commvault HyperScale X to increase the security of datasets, to be sure that all data and all backups that we have are secure, and that we have them in another place, such as disaster recovery. The idea is to always have a third copy somewhere else. The initial idea was to have a third copy of that backup sets to be in the state government data center. However, before they finish, I left Ministry, and they have not finished that job.

    Generally, the idea is to have a possibility, for all backup data, after some time, to be saved in another place. For now, everything is still inside the Ministry. 

    How has it helped my organization?

    Commvault HyperScale X has increased the way our organization functions by adding more security to the backup sets. In case the primary location is disabled, or there is some problem with the primary location, the second one will continue to work. The idea is to always have a working backup.

    What is most valuable?

    The most valuable feature of Commvault HyperScale X is the automatic nature of its operation. We don't need to worry about sets of documents. It worked automatically, we don't need to think about it. When you set the solution up in a good way, you don't need to worry.

    What needs improvement?

    The price of Commvault HyperScale X could improve.

    For how long have I used the solution?

    I have been using Commvault HyperScale X for approximately one year.

    What do I think about the stability of the solution?

    Commvault HyperScale X is highly stable.

    What do I think about the scalability of the solution?

    The scalability of Commvault HyperScale X is good. It is simple to add more systems or server storage.

    We have approximately 400 endpoint users and 40 terabytes of data being used. 

    How are customer service and support?

    We had to use the support and they were responsive and quick. They fixed the problem, not immediately, but the timeframe was dependent on the ticket type. They were always there to help. They did regular call checks until everything was resolved. 

    Which solution did I use previously and why did I switch?

    We used many different solutions previously. When we had some large issues in 2015, I decided to buy a professional corporate solution for all the systems. We did test some other solutions, but with Commvault HyperScale X, we received what we needed and much more. Additionally, Commvault HyperScale X was easy to maintain and use.

    How was the initial setup?

    The solution was easy for us to implement because we have been working with Commvault for many years, and we know what to do. The initial setup alone will that approximately two weeks. The longer portion is buying the hardware and setting it up.

    I rate the initial setup of Commvault HyperScale X a three out of five.

    What about the implementation team?

    We did the implementation of Commvault HyperScale X with a local partner. They installed it and did the setup. For us, it was easy to add new features to the Commvault HyperScale X backup.

    The company that has the solution is managing the solution.

    What was our ROI?

    We have seen a large return on investment by using Commvault HyperScale X.

    What's my experience with pricing, setup cost, and licensing?

    The price of Commvault HyperScale X is a lot higher than competitors. As a government institution, we have annual costs. We made a budget for one year in advance. It was difficult to calculate the other solution's costs because each solution has another way of licensing. The solution is expensive but it is very good and we know the good quality we will be receiving.

    There were not any additional costs. The new storage, software, and support were inside the price.

    Which other solutions did I evaluate?

    We did evaluate other solutions before choosing Commvault HyperScale X.

    What other advice do I have?

    The solution has changed since I have used it but what I know is the solution offers companies the possibility to have their own backup storage.

    I rate Commvault HyperScale X a ten out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Senior Administrator at Viega
    Real User
    Valuable features however the solution is complex
    Pros and Cons
    • "There are many valuable features of Commvault HyperScale X giving many possibilities to complete jobs."
    • "There are many settings that have to be done on your own. It would benefit from a better interface."

    What is our primary use case?

    We have the solution deployed on-premise and private cloud.

    What is most valuable?

    There are many valuable features of Commvault HyperScale X giving many possibilities to complete jobs, particularly with the backup and restore.

    What needs improvement?

    HyperScale X is not user-friendly. There are many settings that have to be done on your own. It would benefit from a better interface. 

    Commvault has a command center that is easy to use, but it does not have the functionality you need, so you have to switch to the Java GUI.

    For how long have I used the solution?

    I have been using Commvault HyperScale X for five years.

    What do I think about the stability of the solution?

    The product is stable if it is set up correctly. HyperScale X is sophisticated software that requires you to configure it on your own. This can be difficult to handle.

    What do I think about the scalability of the solution?

    This solution is scalable. In our company, we have two users of the product.

    How are customer service and support?

    The support offered by Commvault HyperScale X depends on the country you connect with. U.S. support is better than the support offered in India. With the language barrier, different lingo, and how quickly they speak, I often cannot understand what they are saying.

    Which solution did I use previously and why did I switch?

    Prior to using Commvault HyperScale X, we were using Commvault with Windows Server. We switched due to the complexity and software updates with Windows. HyperScale provided a good offer that would improve our space requirements.

    How was the initial setup?

    The initial setup of Commvault HyperScale X was not complex, however, it was not easy either. It took two days to set up the appliances, which we completed with the assistance of a consultant.

    What's my experience with pricing, setup cost, and licensing?

    HyperScale X is expensive. 

    What other advice do I have?

    Anyone considering to implement Commvault HyperScale X should do so based on their own needs. There are many tools you can use, but it is complex even if you are running the command center. VM is an easier tool, but it has reduced functionality. 

    I would rate the product a seven out of 10 overall.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Senior Associate at a tech vendor with 10,001+ employees
    Real User
    User-friendly solution that reduces backup time
    Pros and Cons
    • "HyperScale X is really user-friendly and has a lot of features. It's also cheaper, faster, and more stable than its competitors."
    • "I really struggled to configure HyperScale X as there was a lack of detailed documentation."

    How has it helped my organization?

    We need to take a log backup every fifteen minutes, and HyperScale X sends the data fast (even over a terabyte) and runs on time, so we're able to do the backup and discovery for customer and audit procurement.

    What is most valuable?

    HyperScale X's best features are Deep Look and Archiving, which really reduce the backup time, and DR solution, which allows us to replicate data from the primary data center to the backup data center and immediately activate the backup set if the primary set goes down.

    What needs improvement?

    I really struggled to configure HyperScale X as there was a lack of detailed documentation. In the next release, I would like to see increased capacity and automated solutions for backup.

    For how long have I used the solution?

    I've been using HyperScale X for three years.

    What do I think about the stability of the solution?

    HyperScale X is really stable.

    What do I think about the scalability of the solution?

    HyperScale X's scalability is okay.

    How are customer service and support?

    Commvault's technical support is responsive and helpful. Sometimes it takes a longer period to get a solution due to the complex environment, but we're always able to get one in the end.

    How was the initial setup?

    I would rate the ease of setting up HyperScale X as four out of five. It took around fifteen minutes to deploy.

    What about the implementation team?

    We used an internal approximate services team.

    What was our ROI?

    We've seen a good ROI from HyperScaleX as it's a really useful endeavor environment. I would rate our ROI as five out of five.

    Which other solutions did I evaluate?

    We did a POC for Azure backup, but Commvault had more services available at our level.

    What other advice do I have?

    HyperScale X is really user-friendly and has a lot of features. It's also cheaper, faster, and more stable than its competitors. I would rate HyperScale X as eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Aamir Majeed - PeerSpot reviewer
    Storage / Backup Administrator at Saudi Basic Industries Corporation
    Real User
    Top 10
    High performance, stable, and beneficial basic features

    What is our primary use case?

    We use Commvault HyperScale X as an enterprise backup solution. We do backups of different applications and save their backups on this solution.

    What is most valuable?

    The most valuable features of Commvault HyperScale X are all the general functions and the performance.

    What needs improvement?

    Commvault HyperScale X could improve by allowing backups of the storage area network (SAN).

    For how long have I used the solution?

    I have been using Commvault HyperScale X for approximately three years.

    What do I think about the stability of the solution?

    Commvault HyperScale X is a reliable solution.

    What do I think about the scalability of the solution?

    The scalability of Commvault HyperScale X is very good.

    How are customer service and support?

    I rate the support from Commvault HyperScale X a four out of five.

    How was the initial setup?

    The initial setup of Commvault HyperScale X was a little complex. It took approximately two weeks to complete.

    What about the implementation team?

    We used professional services for the implementation of Commvault HyperScale X.

    The number of supporting staff needed depends on the environment, but typically two to three administrators are sufficient.

    What's my experience with pricing, setup cost, and licensing?

    The license for Commvault HyperScale X is paid annually.

    What other advice do I have?

    Overall the solution is very good and highly stable. Commvault HyperScale X is based on Red Hat and there are licensing costs involved which can be looked at as a disadvantage to other solutions.

    I rate Commvault HyperScale X a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Alisson Miranda Silva - PeerSpot reviewer
    Analista de Suporte Sênior at Algar Tech
    Real User
    Top 10
    Used for disaster recovery, with good support and pricing

    What is our primary use case?

    I am a certified administrator with Commvault. 

    Commvault is used for recovery and disaster recovery. I configure HyperScale for my clients in Brazil.

    What is most valuable?

    The most valuable features of Commvault Hyperscale X are the full responsibilities inclined in conversion with high responsibility rates.

    Overall, the support, pricing, and interface are all good.

    What needs improvement?

    The solution requires improvement with its connection and bandwidth.

    For how long have I used the solution?

    I have been using Commvault HyperScale X for five years.

    What other advice do I have?

    I would rate Commvault Hyperscale X a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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