Cisco Secure Access Reviews

Our primary use case for Cisco Secure Access is seamless connectivity for users, whether they are inside our corporate network or accessing it externally over the internet. The users do not have to switch on VPNs and reconnect. They can directly connect to Cisco Secure Access using Zero Trust Network Access (ZTNA) and access all resources as if they are inside the corporate network.

The main feature I appreciate in Cisco Secure Access is the ZTNA feature, which provides excellent connectivity for remote users. We have been using Cisco Umbrella for several years, and this additional feature of ZTNA has enhanced our connectivity experience significantly. Seamless connectivity, whether inside or outside the corporate network, is a standout feature. It eliminates the hassle of switching on VPNs and provides a direct connection to resources via Cisco Secure Access.

At this moment, I am unable to comment on areas for improvement as we are just starting to work with the solution. However, I find that the complex procedure for raising support tickets is a significant drawback. Previously, sending an email would automatically create a ticket, but now it requires accessing specific portals, making the process complicated.

We have been using Cisco Secure Access for only a month since it is not yet fully deployed.

Even a basic IT person can deploy the policies for Cisco Secure Access, making it a very user-friendly and efficient setup. We have deployed it for about one hundred users so far, with a target of one thousand users.

I rate the stability of Cisco Secure Access as ten out of ten.

I would rate the scalability nine out of ten. There is always room for improvement.

Having been associated with Cisco for more than fifteen to twenty years, I find it increasingly difficult to get tech support these days. Although Cisco is reliable, the process to raise a support ticket has become more complex, requiring specific user accounts and access to specialized platforms.

Positive

Having tested only FortiGate and Sophos before, I prefer Cisco Secure Access based on my experience. I find Cisco provides a better experience.

The setup for Cisco Secure Access is straightforward and can be accomplished easily by IT staff with basic knowledge. The deployment process is smooth and does not pose any major issues.

Cisco is known for being a premium product, and its pricing reflects this. Although competitive, a more flexible pricing model could attract more companies, especially those with smaller user bases.

Solutions such as FortiGate, Zscaler, Palo Alto, and Sophos provide similar security access features. However, based on my evaluation, Cisco Secure Access offers a more favorable experience.

In terms of overall rating, I give Cisco Secure Access a nine. I would definitely recommend it to other users.

Public Cloud

Other

We use the solution for authentications and accounting services. 

We use the tool in the Finance and IT sectors. We provide Cisco Secure Access solutions to various clients, including government agencies, to enhance network security.

The most valuable feature is the authentication feature.

I have been using Cisco Secure Access for two years.

The product is stable.

I rate the solution’s stability a ten out of ten.

The solution’s scalability is good. More than 50 admin users use this solution. I rate the solution’s scalability a ten out of ten.

I received support from the team for Cisco Secure Access related to web services. There were occasional delays of up to two working days. With our live chat options or by contacting a specialist directly, we were able to address any issues. Additionally, Cisco provides resources and lessons that can be beneficial in such situations.

Positive

The initial setup is easy.

The tool is expensive. It costs around 25,000-30,000 per year. There is an additional cost for monitoring, setup, or hardware.

In the Secure Access process, we manage authentication for corporate data, resources, and user policies to ensure that transactions are conducted securely. This involves verifying user identities and ensuring access is granted only to authorized individuals.

Sometimes, authentication takes only two or five minutes. Cisco is easy to access and is user-friendly. There is a brand policy, value, and nearability.

Overall, I rate the solution a ten out of ten.

On-premises

It's user-friendly and easy to manage by administrators, and the performance is very good. The security is good.

We can manage security, user channels, and all the functions on the Cisco feature, including VLAN and more. 

Cisco Secure Access have to improve the security points.

I have been using it for the last five years. 

I would rate the stability a ten out of ten. 

It is a scalable solution. 

There are around 200 people who use it in my company. We use firewall for WANs and Access Points is for the internal network. And there's guest Wi-Fi for guest flow.

I would rate the scalability a ten out of ten.

The customer service and support are very good. 

Positive

We plan to change Cisco with another vendor.

Cisco Secure Access is easy to install. 

It is expensive. 

Overall, I would rate it a ten out of ten. 

Its performance is very good, and it's easy to manage. I will recommend it to other people.

Public Cloud