Cisco ScanSafe Web Security SaaS [EOL] Reviews

The licensing for Cisco ScanSafe Web Security SaaS could use more flexibility and options to accommodate budgeting. The product is not inexpensive, but offering free licenses or different license modes could make it more accessible to customers.

The primary use case of Cisco ScanSafe Web Security SaaS is as a cloud filtering service for customers, where URLs are filtered based on groups or categories. Additionally, it can function as a packet filtering and stateful filtering firewall.

Cisco ScanSafe Web Security SaaS has a good support system for cloud solutions and a ticket system that prioritizes critical issues. However, one reviewer mentioned that there has not been support for the solution in the last two years.

The setup process for Cisco ScanSafe Web Security SaaS involves two steps: configuration and redirecting traffic to the cloud. The configuration step is straightforward, with a list of selections and conditions provided. Users can choose certain categories or groups for websites. The second step, redirecting traffic, can be tricky and requires consideration of how people browse and the protection in place for local clouds and networks.

The Cisco ScanSafe Web Security SaaS solution is highly scalable and has a large capacity. However, there may be delays when sending requests outside of websites due to the proxy downloading and providing content. The speed is dependent on various factors such as networks, tasks, locations, and networking services. Despite the complications that arise from the distribution networks and different services, the categorization of URLs remains the same.

The stability of Cisco ScanSafe Web Security SaaS is highly rated by users. The solution is composed of robust proxies and has a resilient cloud architecture that operates 24/7. Any issues encountered are usually related to traffic routing. Overall, the solution is reliable, without any bugs or glitches, and does not crash or freeze.