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Cisco Enterprise Routers OverviewUNIXBusinessApplication

Cisco Enterprise Routers is #2 ranked solution in top Routers. PeerSpot users give Cisco Enterprise Routers an average rating of 8.6 out of 10. Cisco Enterprise Routers is most commonly compared to MikroTik Routers and Switches: Cisco Enterprise Routers vs MikroTik Routers and Switches. Cisco Enterprise Routers is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 44% of all views.
Cisco Enterprise Routers Buyer's Guide

Download the Cisco Enterprise Routers Buyer's Guide including reviews and more. Updated: August 2022

What is Cisco Enterprise Routers?
The high-performance Cisco Enterprise Routers are the market leader due to their breadth of advanced support for LAN/WAN services, redundancy, reliability, and performance.
Cisco Enterprise Routers Customers
Aegean Motorway, Boingo, Chartwell School, Children's Hospital of Orange County , Department of Justice, Explorer Pipeline, Linz AG, National Rugby League, New South Wales Rural Fire Service, Telecom Italia, Transwestern
Cisco Enterprise Routers Video

Archived Cisco Enterprise Routers Reviews (more than two years old)

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Farzin Oramipour - PeerSpot reviewer
CEO at Atin Secure Systems
Real User
Great CLI and OS with fantastic stability
Pros and Cons
  • "The solution is easily scalable."
  • "Due to the sanctions on our country, we can't get outside help directly from Cisco. We need to handle the implementation ourselves."

What is our primary use case?

I'm a Cisco specialist, and I implement Cisco devices, not always just for myself. We consult, implement, and design Cisco devices for our customers according to their needs and requirements. Just for the record, I am the CEO of my company: Atin Secure Systems ltd.

What is most valuable?

I feel free with Cisco's operation system (IOS), and specifically, it's CLI. The power of Cisco is it's software and OS, not just their hardware. Their end product is very stable, straightforward, and scalable. However, it takes time and energy for a beginner to be able to administer the CLI.

What needs improvement?

Cisco could update or release a new GUI. It needs a more extensive and comprehensive GUI, specifically for people who don't like using CLIs. I don't mind CLI but, I know based on my experience that not everyone prefers it. Unfortunately, Cisco promotes only to use CLI.

I am teaching Cisco up to CCNP level to my students, but up until today, I haven't been able to take the Cisco exams because we are banned from doing so in our country due to sanctions. We cannot even take the Cisco exams out of the country. I wanted to travel to Turkey to try, however, I was told I wouldn't be recognized even if I pass the exam.

For how long have I used the solution?

I have been implementing, designing, troubleshooting, and teaching Cisco for ten years.

Buyer's Guide
Cisco Enterprise Routers
August 2022
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
621,548 professionals have used our research since 2012.

What do I think about the stability of the solution?

Cisco has the best stability I have ever seen. There aren't bugs or glitches, freeze, or crashes. It's very reliable.

What do I think about the scalability of the solution?

The solution is very scalable. It's another feature that's great. You can add as many Cisco devices as you want to your project or your scenario if your initial design is correct. This can be done without any side effects and without any big changes.

How are customer service and support?

We're based in Iran. We suffer from a lot of sanctions, so we don't have access to Cisco specialists or Cisco support. It's not allowed.

Which solution did I use previously and why did I switch?

Cisco is somehow expensive in comparison to other vendors. Hence, we have switched to other brands only to satisfy the financial needs of our customers. Our only suggestion to customers is Cisco.

How was the initial setup?

In my opinion, the initial set up is useless for a person (a specialist or a technician) who wants to run a full scenario. If I were Cisco, I would eliminate that initial setup.

What about the implementation team?

Due to the sanctions on our country, we can't get outside help directly from Cisco. We need to handle the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The initial costs of using a full Cisco scenario like purchasing gears and licenses may be a little bit high. However, with accurate design and implementation, you should make sure you are good to go for years.

Which other solutions did I evaluate?

Cisco is the definition of computer networks in the industry. I have experience and knowledge in other brands like Mikrotik. However, Cisco is the best on the market.

What other advice do I have?

You can't compare Cisco to any other gadget or any other solution. They're the best in the market, hands down. I have no choice other than giving them full marks of ten out of ten. I'd recommend Cisco to everyone.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chikwado-Attama - PeerSpot reviewer
Cloud Support Engineer at Tek Experts
Real User
Easy to setup, very durable, and relatively stable

What is our primary use case?

Our client primarily uses the solution for a Computer Base Test Center.

What is most valuable?

The durability of the solution is excellent.

They offer a variety of very good features.

What needs improvement?

The pricing of the solution needs improvement.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is usually stable. It could be based on design, but on a particular router that I received, I noticed it started overheating at one point, so it kept shutting down. This may be because of where I purchased the router, however.

How was the initial setup?

The initial setup of the solution is quite easy if you are a technical person. If you are not a technical person it can take a while. A technical person should be able to deploy it in 25-45 minutes.

What other advice do I have?

We use the enterprise version of the solution. I deploy it for our clients.

I'd rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Enterprise Routers
August 2022
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
621,548 professionals have used our research since 2012.
IT Manager at a tech services company with 501-1,000 employees
Real User
An expensive solution that does not live up to expectations for performance
Pros and Cons
  • "The product can help teach valuable life lessons about what not to do when building a network."
  • "Many things about this solution are problematic including setup, configuration, performance, upgrades and support."

What is our primary use case?

Our primary use for this solution is for Internet access and firewall.

How has it helped my organization?

The commitment to Cisco products based on their advice and knowing our model and what we wanted to accomplish did not put us in an optimal situation. I do not think this solution has improved our organization.

What is most valuable?

I don't particularly like the product. The decision to go with Cisco was made by the company. Now they made an expensive investment so they feel we have to keep this equipment.

What needs improvement?

The capacity of the equipment should be improved. Cisco sells expensive equipment, but it does not really have greater performance compared to the price paid for it. So, we're paying very high prices for medium — or low to medium — capacity equipment.

One thing that I would like to see is a more user-friendly dashboard. Really it generally needs easier capabilities to do basic management of the product and the system for users who are not Cisco employees or representatives.

Though it is not directly the product, their technical support services can be improved. We have not had many problems with the product, but we pay for support and they have not really solved the issues we submitted to our satisfaction. It is the same with Cisco iOS. We know that when we install the next version, we have come to expect that something will break. Testing upgrades should be improved as well.

For how long have I used the solution?

We have been using the solution for close to seven years.

What do I think about the scalability of the solution?

Around 70 people are currently using the products. There are two administrative or technical employees dedicated to maintenance. The scalability seems limited by performance.

How are customer service and technical support?

We have opened cases with the Cisco customer support. Early on we didn't really have many issues. For what we pay for the platinum support, I don't think that they are doing a great effort in working with us. In one instance where it seemed to me that Cisco didn't really understand the problem, they tried to push us to get the newest equipment. The same equipment was working fine for the same thing about two months before that. So, it doesn't make sense to have to upgrade the equipment when something has broken that was working. I think that something was wrong either with the licensed upgrade on the iOS that did it. I don't know. But I do know that Cisco was not able to pinpoint exactly what the problem was and the solution they offered did not make sense. If it was hardware that we have a warranty for or an upgrade that they introduced, they should be able to locate the problem for clients paying a premium for their services. 

Reflecting on that incident, they seemed more interested in selling more equipment than to really dig deep and discover what the problem was.

Which solution did I use previously and why did I switch?

Actually, it is the Cisco products we use now that we will be replaced with another solution. We did not move from something else to Cisco. We have plans to get rid of the equipment. We want to switch to another vendor which has more robust products for a lower cost. We pay too much for what we get in performance. The problem is not really in terms of capabilities but in terms of the capacity of the equipment. It makes no sense for us to have such expensive equipment where we can have router equipment with less complexity and then have proper firewalls behind it.

The features Cisco intends to include in their product are very limited due to the way the features affect the capacity of the equipment. For example, imagine that the equipment is capable of handling a hundred megabits of internet access without any additional features configured. After the additional features are enabled and configured to perform the job as advertised, the bandwidth and performance are reduced drastically. It makes no sense to have such expensive equipment if it does not do what is intended or if it does not do it as well as another configuration would using dedicated products. Cisco advertises all the things you can do, but then you get the overall capacity squeezed and it is not as great as advertised.

It is not exactly that the product does not do what it is advertised to do, but you lose the performance that you expected when going with this model. If we knew about this performance drawback before, then we would not have bought this expensive line of the product. We would have gone with something cheaper. It could even have been a different Cisco product, but we would configure the network in a different way. We would not do the firewall in JCL (Job Control Language) that's on the routers, but we would do it on a proper firewall. If we did not spend that much money on the gateway equipment, then we could get different equipment with a proper firewall using what we saved. 

How was the initial setup?

I thought that the initial setup was very complex. Cisco does not have a straightforward logic for the configuration of the equipment. You need to do a lot of extra things. For example, you have to open a specific port to the outside to allow traffic, you have to review the ACL (Access Control List), and you need to review firewall provisions. It's a bit complicated to manage compared to other equipment and in other firewalls where it is a much simpler process. I find it complex to manage this Cisco solution and I am sure it can be simplified.

Our deployment took about two to three months, at best, to tune it up to make all work properly. It was not done alone by me, but it was all done in house. I have a good team of people, but it took too long to get everything dialed in. Even after that time, we had only met most of the requirements that were outlined. There was still more to do.

What about the implementation team?

We have a team and did our own implementation.

What's my experience with pricing, setup cost, and licensing?

We don't have any licenses at this time. There were some compensating licenses that needed to be renewed every year, but then Cisco ended that practice. It was also sort of the local price break for the solution. Currently, we just pay for the hardware once and extra for the warranty extension. Besides those costs, there were no additional expenses. We did pay additional for a specific module. It was from another company embedded inside the Cisco product and we had to renew every year on that license. But then Cisco stopped promoting the use of that feature. When they did the product performed better because the module was taking up too much of the CPU usage.

On a scale from one to ten where one is the worst and ten is the best, I would rate Cisco Enterprise Routers poorly from the experience that I have had. I would say a three or possibly four. I wish we had gotten the correct information from Cisco when we talked to them back when we were considering the solution. We told them what we wanted them to do and they recommended this solution. I think there may have been a miscalculation of the sizing of the equipment. So, I give it three out of ten because I could do the same or have the same or better result with a different solution that was not as expensive as this equipment.

The company and products are good overall, but they still overprice the equipment compared to the competition.

What other advice do I have?

My advice to others considering this solution would be not to do what we did. Don't go with the all-in-one solution. Buy a basic product that Cisco certifies is more than capable of routing the traffic that you expect on the network, then get a decent firewall behind the router to really take care of security, content filtering, ACL and all the rest that a firewall does. It could be a bit expensive, of course, because you're buying two products instead of one. But what you can get out of it is much more than we get now from this Cisco solution.

It's not by any chance that when ISPs all over the world deliver an internet access line, they don't give you the top of the line support equipment. They don't push you to buy Cisco because it is the best. They give you something really basic because it's not supposed to do anything else than routing traffic from and to the internet. They expect you to have a firewall behind that router to manage all the rest of what a firewall is supposed to handle. Those providers know exactly what they're doing.

What I have learned from my experience with this product is to do more to check for something else as alternatives and compare products without just accepting a reputation and advice from the vending company's experts. You might not need to buy something expensive to really accomplish what you need to do. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
EmadAttia - PeerSpot reviewer
IT Manager at Oberoi
Real User
Excellent stability and reliability with an easy initial setup
Pros and Cons
  • "The stability of the solution's router is its most valuable feature."
  • "The configuration needs improvement. Most routers, like HP or Aruba, use a UI interface. Those solutions are similar and uniform. It's easier for us compared to Cisco because with Cisco you are not using normal commands. They need to enhance the UI to make it more usable."

What is our primary use case?

I use the router to connect to the internet.

What is most valuable?

The stability of the solution's router is its most valuable feature.

What needs improvement?

The configuration needs improvement. Most routers, like HP or Aruba, use a UI interface. Those solutions are similar and uniform. It's easier for us compared to Cisco because with Cisco you are not using normal commands. They need to enhance the UI to make it more usable.

For how long have I used the solution?

I've been using the solution for ten years or so.

What do I think about the stability of the solution?

The stability of the solution is fantastic. We haven't touched it for five years now. You just set it and forget it.

How are customer service and technical support?

We don't contact Cisco technical support directly. If we have a problem, we can contact any one of the Cisco suppliers and they are able to give good support.

Which solution did I use previously and why did I switch?

I didn't previously use a different solution.

How was the initial setup?

The initial setup was easy. Deployment only took one day.

What other advice do I have?

I'd recommend the solution. Once you plug it in, you can basically forget about it because there are never any issues. It just works, and that's great. I'd rate it ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Cisco Department at a tech services company with 501-1,000 employees
Real User
Good security, throughput, stability, and technical support
Pros and Cons
  • "The most valuable features are security and throughput."
  • "This solution is scalable but it does need some improvements."

What is our primary use case?

The primary use case for some of our customers is to build their network. Others want to upgrade their networks because they have expanded their office or have new offices or new buildings.

What is most valuable?

The most valuable features are security and throughput. Security is very important and the throughput is valuable because the data amounts get bigger each time.

What needs improvement?

The scalability of this solution needs to be improved because the amount of data gets larger and larger as does the network. This should be a part of the site share equipment.

In the next release, I would like to see cloud management and cloud security.

Also, for our customers, if they could have all of their tools in one place for monitoring and configuring their equipment, and it should be very secure.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

This solution is very good and stable.

When you sell millions of routers and features, you will always have some type of issue. With any solution you have different situations with installation or with configuration. In general, it's a very low percentage of issues.

What do I think about the scalability of the solution?

This solution is scalable but it does need some improvements.

There are no limitations to the number of users it can have, but it depends on the equipment and the network size. One local router could serve maybe five hundred to one thousand customers, whereas a larger network can accommodate more, so the number of users depends on the equipment and the technical parameters.

How are customer service and technical support?

In the case of issues, you can contact customer support and it will be resolved in a very short time.

The technical support is very good.

I used to be an integrator and when I had some cases or tasks we had very quick and qualified support with Cisco.

How was the initial setup?

The initial setup is easy and straightforward. This solution has a web-based interface which makes it easy for installation.

The deployment can take one or two days. If it's a new implementation and it just needs to install one router in a network, it can take less than a day. But, if it's in Europe and it has a complicated network because they are large, it will take time to make new routes or policies. This can span one or two days.

What about the implementation team?

Some of our customers have their engineers who can implement this solution, so they don't use a reseller or integrator. However, in most situations, resellers and integrators are hired to implement this solution.

What other advice do I have?

Buy official equipment and services from Cisco and you will have fully qualified technical support.

There are no limitations, you should go forward with the solution. There is always something new being developed and it is always growing.

This is a company that is very innovative.

I would rate this solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of IT Department at Silver Springs Hotel
Real User
An extremely stable and reliable device that performs well
Pros and Cons
  • "The solution is very stable. I have not seen any downtime due to the product freezing or anything like that. It performs well and hasn't required reboots unless it's to troubleshoot with a support service provider needing configuration. It doesn't overheat and it's on 24/7."
  • "If I only have one LAN port in which I want to connect more than one device, I have to buy an add-on card so that I can have two LAN ports. The smaller devices and low-end routers have about four LAN ports. This solution is a high-end device but has only one. It would be preferable if they offered more LAN ports."

What is most valuable?

The solution is very stable. I have not seen any downtime due to the product freezing or anything like that. It performs well and hasn't required reboots unless it's to troubleshoot with a support service provider needing configuration. It doesn't overheat and it's on 24/7. 

What needs improvement?

It would be great if there was a graphical user interface or something to interface with the router.

If I only have one LAN port in which I want to connect more than one device, I have to buy an add-on card so that I can have two LAN ports. The smaller devices and low-end routers have about four LAN ports. This solution is a high-end device but has only one. It would be preferable if they offered more LAN ports.

I don't know whether the solution can be cloud-managed. When I am away from work, it would be great if I could still have access and manage things, check the configuration, etc. Right now, I don't have a way of monitoring things if I am not at my desk.

I need a feature introduced where I can be able to tell if my provider is giving me constant capacity. The solution should be able to alert me to when the capacity fluctuates so I can go back to my provider and tell ask them why they are giving me less capacity than I am paying for.

For how long have I used the solution?

I've been using the solution for more than ten years.

What do I think about the stability of the solution?

The stability of the solution is very, very good. 

There was a time I was experiencing some issues with the low-end Cisco router, the 800 series, but I upgraded to the enterprise option and its performance has been remarkable, I have no complaints whatsoever.

What do I think about the scalability of the solution?

We haven't attempted to scale the solution, so I can't really speak to if it's easy or difficult.

How are customer service and technical support?

I've not engaged with Cisco technical support directly, but the resellers supporting us have been excellent. I prefer to work with the internet service providers because they are the ones who sold the Cisco router to me and they've been supporting me very well and I am happy with their assistance.

Which solution did I use previously and why did I switch?

We didn't really use another solution, at least not on a large scale. We did use some small routers like Linksys for a handful of people. For the purpose of our internet connectivity from the service provider to my company, I wanted to use Cisco.

How was the initial setup?

Deployment took some time. One person came in to terminate cable. Then, the next day, they sent someone to configure the router which took three hours. Some of the settings weren't quite working right, which is why it took that long. 

What about the implementation team?

The initial setup was done by my internet service provider because they did not want anyone to tamper with their configuration. 

What other advice do I have?

We operate a hotel and we have clients who are logging into the WiFi all the time. We need to give them good connectivity. Sometimes we get as many as 500 connections and we know that with Cisco unless the service provider lets us down, the device won't fail. It's a very good product.

I'd recommend the solution. I'd rate it ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lead Network Architect at a tech services company with 5,001-10,000 employees
Real User
Satisfies our company's MPLS network requirements
Pros and Cons
  • "The most valuable features of this solution are MPLS, BGP, and VRF."
  • "I would like to see the setup time reduced."

What is our primary use case?

Our primary use for this solution is MPLS and Internet routing.

I am a network architect and this is one of the solutions that I have worked with.

How has it helped my organization?

We are required to build an MPLS network in our company, and this solution has been very useful.

What is most valuable?

The most valuable features of this solution are MPLS, BGP, and VRF.

What needs improvement?

The support for SD-WAN technology is not mature yet.

I would like to see the setup time reduced.

For how long have I used the solution?

I have been using this solution for twenty years.

What do I think about the stability of the solution?

We have no issues with respect to stability. It is ok.

What do I think about the scalability of the solution?

Scalability is ok.

How are customer service and technical support?

I have not recently been in contact with technical support because it is the operational team that would deal with opening tickets. However, when I dealt with them several years ago, I was satisfied most of the time.

How was the initial setup?

The setup of enterprise routers is primarily hardware and it takes a long time to set up.

What about the implementation team?

Our in-house team performed the deployment.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is high.

What other advice do I have?

In one or two years, once SD-WAN is more mature, we may switch from our traditional routers and protocols to be completely integrated with SD-WAN.

My advice for anybody who is implementing this solution is to consider the routing that is needed because it can change the way you set up and deploy. There are differences between MPLS, internet routing, and office connectivity. SD-WAN will also be something to look into.

This is a good solution, but it's not perfect.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CEO at Reynolds Global Solutions
Real User
The VPN is the most valuable feature of this solution and it has good connectivity

What is our primary use case?

We use the on-prem deployment model. Our primary use case is for connection to the internet. For example, it's my connector to the point then the user internally browses. It's my router and a switch, just for small business clients. We use it to connect to the internet. 

What is most valuable?

The VPN is the most valuable feature of this solution. The basic clients who don't use the VPN use it mostly for connectivity. 

I've never had a client come to me with a problem with this solution.

What needs improvement?

The pricing could be improved. 

For how long have I used the solution?

I have been using this solution for around three years.

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It is scalable. If we are adding a network and then a branch, that is just with a press of a button but increasing internally isn't so easy. Physical scalability is easier. For example, I have a client who has funding from Nairobi then to Mombasa and they want a branch office.

In terms of the users, I have ten plants that are using this. 

How are customer service and technical support?

With Cisco, they will help you with the solution if you don't know how to do something. 

How was the initial setup?

The initial setup is straightforward. The one interface that I use for one command center and the LAN are simple to set up.

What about the implementation team?

I set it up myself. I'm working on getting a partnership with Cisco.

What other advice do I have?

I would rate it a nine out of ten. Nothing is perfect and Cisco is always developing and improving the product. 

I would recommend it. I sell the product and I would recommend this one as an internet solution. I get everything I need from this solution. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Infrastructure Program Manager at a non-profit with 1,001-5,000 employees
Real User
Good routing, flexible configuration and an easy deployment process
Pros and Cons
  • "The routing feature is the solution's most valuable aspect."
  • "The solution needs to offer some security features in a future release."

What is our primary use case?

We primarily use the routers for internet and wire connection.

What is most valuable?

The routing feature is the solution's most valuable aspect. 

The solution is more flexible in configuration and in deployment. The deployment is very easy.

What needs improvement?

Currently, we use the 4000 series of the solution, however, there were issues with the 1900 series.

The solution needs to offer some security features in a future release.

For how long have I used the solution?

I've been using the solution for 15 years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. In our company, we have about 10,000 users. We don't plan to increase usage right now.

How are customer service and technical support?

Technical support is excellent. I'd rate them ten out of ten.

Which solution did I use previously and why did I switch?

We previously used, and still use Juniper. We use both Juniper and Cisco within our organization; we haven't replaced one with the other.

How was the initial setup?

The initial setup was straightforward. Deployment takes about two hours.

Our strategy was to have both high and low-level information in regard to the configuration. We usually have it in our script and we can use this information to assist us with deployment.

You require about two people for deployment and maintenance of the solution.

What about the implementation team?

In most cases, I handle the implementation myself. However, in some cases, we used system integrators due to the nature of the contract involved.

What's my experience with pricing, setup cost, and licensing?

There's a yearly licensing agreement. You can add more features at an additional cost if you need to.

What other advice do I have?

We're mostly using the 4000 series of the solution.

In terms of advice, I'd say users need to be clear about customer requirements to avoid overpaying for features they don't need. They should take care to select the proper router type and use the proper license. For deployment, they need a high level of understanding, for the implementation and configuration. They need to be prepared for all scenarios to be network ready. Something might turn off, for example, so they need to be prepared for those instances in order to properly handle them.

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Specialkonsulent at a government with 201-500 employees
Real User
Good performance and the DNA is expected to improve security
Pros and Cons
  • "We achieve good performance in our data center."
  • "We would like to see the security improved."

What is our primary use case?

We use these routers in our data centers, in several places.

What is most valuable?

The most valuable feature is the Cisco DNA (Digital Network Architecture).

We achieve good performance in our data center. We are connected to the other locations via remote lines and the capacity is lower than what is supported by the equipment. Clearly, the equipment is good.

What needs improvement?

We would like to see the security improved.

For how long have I used the solution?

I have been using this solution for about fifteen years.

What do I think about the stability of the solution?

To this point, this has been a stable solution.

What do I think about the scalability of the solution?

The scalability has been ok until now.

How are customer service and technical support?

We work with a consultant firm for our technical support.

Which solution did I use previously and why did I switch?

We have always used Cisco equipment. Cisco is known worldwide by everyone and most people know what they stand for.

How was the initial setup?

The complexity of the solution depends on what you are going to implement.

Just routing the internet into our location is simple and straightforward. It's always through the MPLS, which means that we don't need to be aware of things other than configuring the firewall.

The setup can be quite difficult, but that's the way Cisco likes to do it. That's why we need to hire extra people from the outside to come and help.

We are still in the process of deploying this solution.

What about the implementation team?

We are using consultants to assist us with our deployment and they are very qualified to do this setup.

What other advice do I have?

The Cisco name guarantees that it is a good product and it meets most of the demands.

We expect that Cisco DNA will solve the problems that we had in terms of security. It was quite difficult before, with the 802.1X. Now, it is more flexible.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager at a transportation company with 1,001-5,000 employees
Real User
A reliable internet gateway with effective routing policies
Pros and Cons
  • "The most valuable feature is that we can specify the routing policies for our traffic."
  • "Some of our customers have asked that this solution have a 10G connection."

What is our primary use case?

Our primary use for this solution is as an internet gateway.

What is most valuable?

The most valuable feature is that we can specify the routing policies for our traffic.

What needs improvement?

The cost of this solution is a little bit high compared to others.

Some of our customers have asked that this solution have a 10G connection.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

We have not had any complaints about the router going down.

What do I think about the scalability of the solution?

The scalability of this solution is good.

We have customers with between thirty and fifty users and we have other customers who have between one hundred and one hundred and fifty users.

How are customer service and technical support?

Cisco's technical support is very good. I have used them for this solution, as well as for access points. I would rate their support an eight out of ten.

How was the initial setup?

The initial setup of this solution is straightforward.

What about the implementation team?

We perform the deployment and configuration of this solution for most of our customers. Many of them are not educated in Cisco technology. There are some customers who can handle it, but they still consult with us for advice.

What's my experience with pricing, setup cost, and licensing?

This solution is expensive.

What other advice do I have?

We have not done very much configuration with this solution because we only use it as an internet gateway and we also use the firewall for filtering and applying policies.

This product is very good but nothing can have ten out of ten.

I would rate this solution an eight out of ten

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
GoumouFerdinand - PeerSpot reviewer
Security Engineer at Socitech SA
Real User
Stable, good documentation, good technical support, and the CLI is good
Pros and Cons
  • "Most of the hardware is very stable."
  • "If they can negate or reduce the modem delay, that would be great."

What is our primary use case?

This is a solution that I integrate for our customers.

What is most valuable?

Most of the hardware is very stable.

In the 3750 model, the best feature is the stacking. My customer needed that because they wanted high-availability between the firewall and the end-users.

What needs improvement?

High-availability management needs to be improved. When one switch fails, it will ask you to come back and use a different one.

If they can negate or reduce the modem delay, that would be great.

When we are performing maintenance, it takes too long to reboot the device.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the scalability of the solution?

The scalability is very good. I have not had any issues with it.

How are customer service and technical support?

I rarely contact technical support. I am a technical person and do it myself because I am the first level of support for my customers. Everything is easy to do. What I like about Cisco devices is that they have documentation. Whenever you have an issue you will go online to find it first. Normally, there are examples of it.

The last time I contacted Cisco was for somebody who wanted to change their license for a wireless email security appliance. Support was able to help me, and the issue was solved. If I cannot handle the issue then I contact Cisco tech and they will solve it. They are great and have helped me to satisfy my customers.

Which solution did I use previously and why did I switch?

Previously we were using another solution, but we change to Cisco Enterprise Routers because where I work, most people want to have full control of their devices.

What other advice do I have?

Most of the time, I use the command-line interface.

The downtime for a switch automatically taking over for another one has been reduced. It used to take five or six minutes for the jobs on the other resource tree, but it is faster now.

My advice for people implementing this solution is to test it. Try new things that you have never tried. Cisco has support, which is the most important thing.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Simbarashe Mazorodze - PeerSpot reviewer
Solutions Architect at Terrific Tech
Real User
Top 20
A stable solution with good technical support for interconnecting our branch offices
Pros and Cons
  • "Cisco has one of the best products in terms of routing because of the protocols in which they provide."
  • "In terms of room for improvement, I think that there is a need for additional administration."

What is our primary use case?

We use this solution for interconnecting our branch offices. We have six branches in addition to our head office.

All of our routers are on-premises deployments.

What is most valuable?

The Cisco routers are very stable.

We can use these routers for multiple links, so in terms of scalability, it's a plus for us.

Cisco has one of the best products in terms of routing because of the protocols in which they provide.

What needs improvement?

In terms of room for improvement, I think that there is a need for additional administration. We have seen other products, such as the Cisco Email Security Appliance and the Cisco Web Security Appliance, now have a web-based interface. We would like to see this in the routers, as well. It would make our administration easier.

Considering the increase in data that is being processed across networks, I think that increasing the CPU size to boost processing power would be wise. People are now trying to do more analytics, so this would be helpful.

I think that it would be better for analytics if the local storage, on the router itself, were increased. This would allow us to store more data for analysis as we are trying to secure our network.

For how long have I used the solution?

We have been using this solution for about six years.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

The scalability of this solution is good.

These routers support a user base of about seven hundred and fifty people. We do not immediately plan on increasing our usage, although as the economy grows, we can see increasing our user base to perhaps one thousand users in two years. It will increase as we open more branch offices.

How are customer service and technical support?

We have reached out to Cisco's technical support, and in the past six years, the service and support have been excellent. We are happy with the turnaround times.

Which solution did I use previously and why did I switch?

Cisco is very a popular vendor in this country, so I have been using Cisco products all along, in terms of routing. I have not been exposed to other technologies.

How was the initial setup?

The basic setup is pretty straightforward, although we have reached out to Cisco for help when we needed to implement tight security and integration with other Cisco products.

We have a technical team of about ten people who manage these routers. There are six system administrations and three people in the head office.

What about the implementation team?

We used our Cisco Premier Partner, who are local, to assists us with these solutions.

What's my experience with pricing, setup cost, and licensing?

Cisco is mid-tier in terms of pricing and quite affordable by most enterprises.

Which other solutions did I evaluate?

There are some people trying to introduce other technology such as Check Point and Juniper, but our Enterprise customers rely on Cisco.

What other advice do I have?

Mostly, this is a very good product.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Saqib Jawaid - PeerSpot reviewer
Senior Consultant at Circles Consulting
Consultant
The statistics show you a full brief of every user, every type of connection used, and the total bandwidth used
Pros and Cons
  • "It has provided us a more secure environment, especially the firewall. We've had multiple attempts of network intrusion which have been defeated due to the firewall rules in place."
  • "Their support has room for improvement. The regional agents are not that great."

What is our primary use case?

The statistics show you a full brief of every user, every type of connection used, and the total bandwidth used. We control our VPNs through it and our actual line of defense for our security is the Cisco firewall. We have four different fiber connections and two satellite connections connected to our offices. They all load balance through Cisco and another analytics device. It integrates very well into our network and we find it to be extremely robust and durable.

How has it helped my organization?

It has provided us a more secure environment, especially the firewall. We've had multiple attempts of network intrusion which have been defeated because of the firewall rules in place. 

What needs improvement?

Their support has room for improvement. The regional agents are not that great.

The devices can be a bit of an energy hog. We would like to see a more durable power supply system because being in a third world country we have frequent power outages and it takes a bit of time for our generators and stuff to kick in which then leads to power surges and whatnot. Even with the proper power management system, it can also affect the devices themselves.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We're extremely satisfied with the stability. We've had around two or three outages in the last 18 years.

What do I think about the scalability of the solution?

We are very limited in terms of scalability. We're a small firm, we hardly have 30 people. 

Our entire company uses it. We're all on the network. We have 152 users right now and we support about another 135 mobile devices. They're all financial institutions. 

How are customer service and technical support?

Cisco support itself is excellent. Some of the resellers are very good but some aren't.

How was the initial setup?

The initial setup was quite easy. Our employees are Cisco certified so they are familiar with the setup and activities of the products. The very initial setup was in 2001. After that, we just swapped it for the updated rules of the devices. That's all we had to do. It's been a seamless integration and a seamless upgrade with very minimal downtime. 

Our implementation strategy was that we had to open an office in 30 days. It took us about two weeks to wire the entire office up and put the hardware in place. It was a total initial build so we had no issues at all. Everything was covered. We did have serious problems where we had the wiring issues and whatnot, but otherwise, it was business as usual.

We have three people in our network department who oversee the devices, maintenance and whatever needs to be done. We have two technicians and one Cisco certified tech.

What about the implementation team?

Our initial setup was done by a Cisco reseller. We had a good experience with them and we had normal issues. We had issues with one of our appliances that had gone down and we couldn't get a replacement but that was an issue on their part.

What's my experience with pricing, setup cost, and licensing?

Our issues are basically currency related. The licensing is in dollars and the dollar is steadily rising. We've had an increase in the licensing fee due to the simple reason that the exchange rate is almost over 40%. That creates a major issue. If the currency devaluation doesn't stabilize, we may have to look at another solution.

What other advice do I have?

I would advise someone outside the US to consider the issues that we're facing right now, the currency devaluation and licensing fees.

I would rate it a nine out of ten because we haven't had any major issues with it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chikwado Attama - PeerSpot reviewer
System Engineer at a tech services company with 11-50 employees
Real User
This solution is very durable and does not have any downtime.
Pros and Cons
  • "This solution helps us with our inter-network constitution, and that works for us."
  • "The cost is prohibitive."

What is our primary use case?

This solution helps us with our inter-network constitution, and that works for us.

What is most valuable?

The most valuable feature is the configuration that is involved with iOS. In addition, it is very durable. It does not have downtime.

What needs improvement?

It comes with 3-1 default box and other parts. You have to buy additional lamp parts, which adds to the cost if they could, but affect the number of parts with the default configuring.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The solution is quite impressive. 

What do I think about the scalability of the solution?

The scalability is good. It is durable, and quite good.

How is customer service and technical support?

I have not used tech support.

How was the initial setup?

The initial setup was very good. 

What's my experience with pricing, setup cost, and licensing?

The pricing is a huge issue. I had to convince my company to purchase this solution. It is very expensive, and prohibitive. 

What other advice do I have?

I think the network backup for this solution is solid, and is worthwhile for any company to consider.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer941463 - PeerSpot reviewer
Manager at a tech company with 51-200 employees
User
I find their user interface easy to use in getting simple to complex tasks completed, even after not using it for a while.

What is our primary use case?

Installed at many locations using a hub-and-spoke design to connect remote sites to central locations over GRE tunnels.

How has it helped my organization?

  • Its routers are versatile, reliable, and capable. 
  • I find their user interface easy to use in getting simple to complex tasks completed, even after not using it for a while.

What is most valuable?

I extensively used site-to-site VPNs, access control, etc., linking remote sites to the central location to create a highly distributed organization.

What needs improvement?

Recently, there seems to be a lot of people who are leaning towards Juniper CLI, which is easier to pick up.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Infrastructure Specialist at a tech services company with 10,001+ employees
Consultant
Everything is well documented on the Cisco DOC site, with a lot of deployment scenarios as well in others sites around the web.

What is most valuable?

This is the Enterprise Class solution for Routing, all technologies needs for now and for the future are supported. Everything is well documented in Cisco DOC site, with a lot of deployment scenarios as well in others sites around the web. Technically it is incontestable.

How has it helped my organization?

Solved most communications needs and trouble scenarios.

What needs improvement?

I cannot see any, maybe more new technologies that we unknown.

For how long have I used the solution?

For eight years and counting.

What was my experience with deployment of the solution?

A lot, but the majority is due to vendor incompatibility with others and errors in deployment.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

It dependent of the scenario and technical use and needs.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

Very Good.

Which solution did I use previously and why did I switch?

Yes, it depends of the customer's budget and management directions.

How was the initial setup?

Very easy in all the ways.

What about the implementation team?

In-house one.

What's my experience with pricing, setup cost, and licensing?

It is can be very expensive and licensing complex.

Which other solutions did I evaluate?

Yes, Juniper and Brocade solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Infrastructure Connectivity Engineer at Reputable Service Company
Consultant
Unlike the legacy fixed IOS, it has a modular IOS form. However, it's expensive and needs to be made more affordable for SMEs.

Valuable Features:

It's got fantastic throughput which meets most of the network Gbps/Tbps data throughput in Next-Generation Networks (NGN) that are in use in today's industry.

Improvements to My Organization:

  • Higher switching capacity
  • Feature-rich for almost all requirements
  • Modular IOS form, unlike the legacy fixed IOS which is prone to single point of crash for all services and features on it.

Room for Improvement:

Cost is very expensive, it needs to be reviewed for affordability by SMEs. They are on the high side for some SMEs who are willing to deploy high standard IT solution powered by Cisco but most of the time, they are not able to afford Cisco SME products.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
ICT Manager at a aerospace/defense firm
Real User
It's easy to deploy if you know what you are doing, but if you want to improve, you have to upgrade the hardware.

What is most valuable?

SIP and MGCP - the router is a voice gateway router which terminates all calls to and from the PSTN.

How has it helped my organization?

Automatic calls routing depending on certain conditions such as dialled digits and received calls. We can automatically select which telecom provider to use for certain calls.

What needs improvement?

Nothing that I can think of. If you want to improve, you have the choice to upgrade the hardware.

For how long have I used the solution?

I've used it for four years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

It's been very stable since deployment.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

Customer Service:

Excellent customer service.

Technical Support:

I never had an issue yet with this product which required TAC intervention but from my previous experience Cisco TAC support is the best.

Which solution did I use previously and why did I switch?

We were using the old Telco PABX and had to switch over to VoIP because it was irrelevant and incompatible.

How was the initial setup?

It's easy to deploy if you know what you are doing, and have a proper migration plan.

What about the implementation team?

It was an in-house deployment.

What was our ROI?

It's high.

What's my experience with pricing, setup cost, and licensing?

It's worth the price you pay.

What other advice do I have?

It's best for branch office deployment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Network Engineer & Web Developer at OneTexh
Vendor
Huawei is unable to achieve Cisco's level of quality

The wireless router is probably the most important part of our daily life for network configuration.
It is the main door to connect to the Internet, and then share the network or WI-Fi signal for all connected devices. Director for, as well as file sharing, voice over IP, remote access and other services, according to the VPN.
The router is functioning normally 24-7. There are thousands of data packets to pass through every day, and is expected to run smoothly. Paradoxically, it is also a unit of less interest to most people. In fact, it has been observed that when not working properly, Router which is not only fast but feature rich is also very important to have a reliable option.
In my opinion, Cisco’s enterprise products contains important features like WAN ports, LAN ports, Integrated Service Router (ISR) capability which perform multimedia streamlines, transforms service delivery for cloud and cell phone device connectivity. Another feature of the Cisco enterprise Router is that all the ISR routers have Cisco proprietary protocol IGRP , EIGRP (the popular Cisco’s protocols) and Cisco discovery protocol . Wireless enterprise Router provides security in four forms like WPA2, WPA2-Enterprise, WPA-Enterprise, WPA which ensures better security through 128 bit encryption (up to 256 bit encryption is possible). From an administration point of view, I feel that it's easy for the Admin. To configure a router through its CLI interface. Now a day all he latest version of Cisco handles IPV6 integration and usage.
Counterparts of Cisco are the juniper and Huawei which have no any specialized proprietary protocols which still cause them to lay down in front of Cisco’s routers. Huawei introduces many router rich in feature in low price but still it is unable to achieve that level of quality. The router is simple to install, setup and maintain , friendly and top notch GUI to configure through both web base or CLI base platforms.
Disadvantage
I didn’t find any disadvantage except the energy utilization and power consumption which has been compensated in new handy versions of Routers . Also the Cisco proprietary protocols (EIGRP, IGRP and CDP) can best be utilized with the Cisco’s router only.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user7944 - PeerSpot reviewer
it_user7944Network Engineer & Web Developer at OneTexh
Vendor

Hi Dylan

Thanks for reaching out. As from your comment, it seems that you are asking and offering me at the same time:) right? So I have no new projects right now. And what I am getting from Cisco's router is the thing I observed during my usage of Cisco's router and if any other things come up, I will let you know.

See all 2 comments
it_user1143 - PeerSpot reviewer
Network Manager at a tech company with 51-200 employees
Vendor
Cisco 2811 Router provides rock solid performance for small to medium sized enterprise networks

Valuable Features:

Cisco 2811 has the capability of providing several high-quality simultaneous services at wire speeds up to multiple T1/E1/xDSL links.Four high-speed WAN Interface Card Slots provide excessive density.Security features consist of on-board encryption, Intrusion Prevention, as well as stateful inspection, and up to 1500 VPN tunnels with AIM-EPII-PLUS Module.Two Integrated 10/100 Fast Ethernet ports with an option of layer 2 switching with POE support.Analog and digital voice call support is also available.

Room for Improvement:

Works great never had any problem.

Other Advice:

Cisco 2800 series provides fast excellent delivery of multiple simultaneous services. It is comprised of four new platforms: Cisco 2801, 2811, 2821, and 2851 Integrated Services Routers that are designed to meet the IP communication requirements of small to medium sized organizations and enterprise branch offices. The 2800 series also features secure network connectivity for data, voice, and video.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees
Vendor

Cisco 2811 has an enhanced network module slot and support for over 90 existing and new modules.

PeerSpot user
Infrastructure Expert at a tech services company with 51-200 employees
Consultant
Cisco 890 Series Integrated Services Routers are designed to deliver secure broadband, Metro Ethernet, wireless LAN connectivity, and business continuity for enterprise small branch offices.

Valuable Features:

High performance for secure broadband and Metro Ethernet access, Fast Ethernet and ISDN Basic Rate Interface (BRI) ,Secure 802.11a/g/n access point, which offers dual-band radios for mobility, and supports Cisco Unified WLAN architectures,Firewall,Site-to-site remote-access and dynamic VPN services: IP Security (IPsec) VPNs, Group Encrypted Transport VPN [GET VPN] with onboard acceleration, and Secure Sockets Layer [SSLVPN],Intrusion prevention system (IPS),An 8-port 10/100 Fast Ethernet managed switch with VLAN support and 4-port support for Power over Ethernet (PoE) ,One 1000 BASE-T Gigabit Ethernet and One 10/100 BASE-T Fast Ethernet WAN port.It has the cisco software that help in configuration.

Room for Improvement:

To configure them one need to have skills and knowledge,If the router gets a fault its very hard to repair.Its expensive to purchase compared to other companies routers.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1083 - PeerSpot reviewer
Manager of Operations at a tech company with 51-200 employees
Vendor
Cisco enterprise routers are leading the router market today with some of its invincible features, but lack features like CLI interface set up.

Valuable Features:

Cisco is probably leading the market with its excellent range of enterprise routers, for those who are probably confused when choosing an appropriate one for an enterprise network. Routers with excellent speed (40 GBPS, 720 GBPS) and with features like IPSEC, Firewall, VPN etc., Cisco enterprise routers are available with various price and features, should one find it suitable for use. WiFi features are also available with these routers. Cisco Linksys routers are affordable for small enterprise networks and worth purchasing. All of these routers can be utilized with cloud. Most of these routers have a built in USB 2.0 port for printer connectivity and for shared storage. These routers also have additional security features like 802.1. Easy web interface setup facility has made these routers more approachable.

Room for Improvement:

Some of the enterprise routers, like the Cisco 7600 series routers, are costly and only large enterprises can afford them. An additional console logging facility does not come with some of these routers. Web based applications are more vulnerable than CLI interfaced console. Console logging by using CLI interface, like Putty, is desirable.

Other Advice:

Cisco products always give some edge over other brands available in the market. Its easy to set up features and durability attracts more customers world wide. Cisco's wide range of operation domain is also a reason for it being in one of the topmost IT product manufacturing companies. Be it setting up of secure remote VPNs, providing security features like IPSEC, or setting up a robust firewall, Cisco enterprise routers are remarkable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

please give comparisioan between HP MSR 3024 and CISCO ISR 4451 routers

it_user1065 - PeerSpot reviewer
Senior Manager of Data Center at a integrator with 51-200 employees
Vendor
Cisco Enterprise Router is the undisputed king in routing TCP/IP networks

Valuable Features:

A few things which I love about this product: 1) Service virtualization ability 2) High performance WAN services 3) Cisco cloud connected solutions 4) Higher QoS for video, voice traffic 5) Reduction in total network operation cost through nV technology. 6) Inbuilt security features for IPsec, VPN, tunneling, MAC etc.

Room for Improvement:

Few cons which can be improved on: 1) Pricing structure when it comes to Borderless Networks and PIX firewall routers 2) WAN integration can be made easier 3) Integrated VPN not present in all series

Other Advice:

Cisco has remarkably been the king in the networking and information technology stream till date. Cisco's routing technology has been a class apart from its competitors for its innovations including, RIP, BGP, CDP, IGRP or EIGRP. With the start of Cisco Borderless Networks for growing routing enterprise needs, Cisco routers continuously strive hard to deliver unmatched performance in the cloud computing and virtualization platforms.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user7665 - PeerSpot reviewer
it_user7665Network Engineer at a tech company with 51-200 employees
Consultant

Though Cisco products have an extra edge over other brands, but they are comparatively expensive in terms of the features they provide. For most of the popular Cisco products, you can easily get an alternative with equal or better features but priced relatively lower.

Buyer's Guide
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Updated: August 2022
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Buyer's Guide
Download our free Cisco Enterprise Routers Report and get advice and tips from experienced pros sharing their opinions.