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Bright Data Reviews

Vendor: Bright Data
4.1 out of 5
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What is Bright Data?

We create technologies that preserve a transparent internet, where anyone can easily access and collect public web data. We believe that making public web data easily accessible is essential to keeping markets openly competitive, benefiting all of us. We partner with and serve those who share our core values of transparency, innovation, and trust. Join us in our mission to shine a bright light on the web!

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Buyer's Guide
Bright Data
September 2025
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Helped 867,370 peers since 2012

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Bright Data mindshare

As of September 2025, the mindshare of Bright Data in the Data Preparation Tools category stands at 1.9%, according to calculations based on PeerSpot user engagement data.
Data Preparation Tools Market Share Distribution
ProductMarket Share (%)
Bright Data1.9%
Alteryx21.6%
Alteryx Designer Cloud15.1%
Other61.4%
Data Preparation Tools

PeerResearch reports based on Bright Data reviews

TypeTitleDate
CategoryData Preparation ToolsSep 15, 2025Download
ProductReviews, tips, and advice from real usersSep 15, 2025Download
ComparisonBright Data vs AlteryxSep 15, 2025Download
ComparisonBright Data vs SAS Enterprise GuideSep 15, 2025Download
ComparisonBright Data vs Altair MonarchSep 15, 2025Download
 
 
Key learnings from peers

Valuable Features

Bright Data excels with responsive customer support, effective proxy servers, predefined templates, and filters for easy data exclusion. Users highlight its advanced web scraping capabilities, including bypassing proxies, IPs, and CAPTCHA, which enhance security and efficiency. Its speed, ease of use, and comprehensive documentation are appreciated. Affordable pricing is a draw alongside its vast IP pool, ensuring minimal detection issues. Encapsulated browsers and structured interfaces streamline complex tasks for businesses and developers alike.
  • "The main use case for me is utilizing Bright Data's unblocking services that allow me to receive the whole protected web page via a simple API call."
  • "The main use case for me is utilizing Bright Data's unblocking services that allow me to receive the whole protected web page via a simple API call."
  • "I think Bright Data is one of the best tools in the market. I've tested many, but Bright Data doesn't have much downtime. It's very fast compared to other proxy providers. Speed is their main USP, which is what they're selling it for. They're also good with security. The signal remains the same if something goes wrong with our internet connections or laptops. It doesn't affect the profiles or other things we're using. It just cuts off the internet connection directly. That's one of the best use cases."

Room for Improvement

Bright Data faces challenges with its user interface and dashboard complexity, making navigation difficult for users. Users report issues with API documentation, limited request handling, and random errors. The documentation is not up-to-date or clear. Technical support response times are slow, and initial setup is complex, especially for new developers. Users find it expensive compared to competitors, and proxy selection could be enhanced. There's a need for broader awareness of Bright Data's features.
  • "Bright Data could significantly improve its support service. There are many tensions every time something occurs, although this doesn't happen frequently."
  • "Bright Data could significantly improve its support service."
  • "The main reason we left the product was that it was very expensive. They need to adjust their packages according to who uses them. They're very expensive compared to the market, probably because they believe they're the best. But it's too costly for companies like ours to continue with it. Another issue is that their support team is a bit slow."

ROI

Users reported a significant return on investment from Bright Data. They noted that it streamlined data collection processes, reduced manual effort, and improved data accuracy. Economic benefits included cost savings associated with more efficient operations and enhanced decision-making capabilities. Users also highlighted the intuitive interface and reliable customer support, which contributed to their increased productivity and overall satisfaction with the service.

Pricing

Enterprise buyers expressing diverse experiences with Bright Data's pricing highlight its flexibility and negotiable contracts, particularly beneficial for businesses. While the cost varies based on usage and scale, users appreciate competitive pricing compared to peers. Challenges include the lack of credit rollover and variability with higher volumes or personal use. Proxy reliability improvements are suggested. Bright Data's licensing is considered inexpensive, though some organizations with limited budgets may find it costly despite its reasonable pricing features.
  • "Regarding pricing, we paid about 1000 dollars monthly for Bright Data. We started with their pay-as-you-go plan, which was expensive as we were charged per GB. Then we moved to the 500 dollar package, then the 1000 dollar package. We considered the 2000 dollar package they introduced recently."
  • "Compared to other proxy servers, Bright Data's pricing is quite reasonable. I"
  • "Bright Data is not an expensive tool compared to its competitors."

Popular Use Cases

Users leverage Bright Data to collect and enhance data from various websites, focusing on web scraping and proxy services. They utilize it for gathering detailed information from platforms like ESPNcricinfo, eBay, Amazon, Flipkart, LinkedIn, and Ticketmaster. Applications include e-commerce monitoring, academic research, economic research in Israel's tech industry, data analysis of social media platforms, and scraping financial data. Bright Data's user-friendly proxies aid diverse personal projects and professional tasks across small and large-scale needs.

Service and Support

Bright Data's customer service is responsive, prompt, and accommodating. Users praise quick resolutions, professional interactions, and organized assistance, especially for custom requests. While some suggest improved documentation and real-time support, others find comprehensive guides and community support sufficient. Users appreciate the personal approach in addressing concerns, including technical issues and feature requests, despite occasional tension moments. Technical support is highlighted positively, ensuring effective guidance and problem-solving, even accommodating time zone differences.

Deployment

Bright Data's initial setup is considered straightforward by many, requiring basic information for deployment. Some users find the process simple, especially with clear documentation and available templates. However, others mention complexities, particularly for new users or those lacking technical expertise. Setting up proxies is more accessible than dealing with server configurations. Familiarity with the system eases navigation, while some users note challenges in understanding specific data formats and documentation outdating.

Scalability

Reviewers find Bright Data highly scalable, supporting small to large-scale needs. They appreciate its ability to handle numerous requests efficiently. Entry barriers exist but familiarity increases effectiveness. Some experience challenges, but many find it adaptable, rating its scalability positively. Proxies enhance large-scale operations and costs adjust with expanded usage. Its infrastructure supports high data demands seamlessly, beneficial for various team sizes. Bright Data maintains performance across different packages, ensuring reliable service for diverse user requirements.

Stability

Users generally find Bright Data stable, with ratings between six and nine. Many experience no bugs or disruptions, noting smooth operations for most activities. Occasional issues occur with high request volumes or updates, though these are resolved quickly. Communication from Bright Data about any updates or problems is prompt and clear. Some users only encounter minor, short-lived issues, emphasizing the importance of their own practices for optimal stability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Bright Data Buyer's Guide for additional reliable information.

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Bright Data Reviews Summary
Author infoRatingReview Summary
Software Engineer at SEON. Fraud Fighters4.0I primarily use Bright Data's unblocking services to access protected web pages via an easy API. It's reliable and beneficial for business projects. However, their support service could improve with quicker, real-time assistance to reduce tension when issues arise.
Manager - Client Servicing & Retention at We Are Team Rocket Employees, Location, Careers4.0We used Bright Data primarily for proxies to access blocked regions on LinkedIn, valuing its speed and security but found it too expensive and support slow, prompting us to switch to more affordable competitors offering similar reliability.
Parttime Teacher at Timedoor academy4.0I found Bright Data's configuration easy, but the hidden API documentation caused challenges. Their API documentation could improve, as my client faced issues like unclear guidance and random errors, especially when exceeding request limits. Basic HTTP and POST request knowledge is needed.
Software Developer at AARK Infosoft Pvt. Ltd (AIPL)4.0I use Bright Data Proxies for live data scraping on Ticketmaster, benefiting from easy bypass of proxies, IP, and CAPTCHA. Although setup with servers is tough, this solution outperforms previous proxies like WebSphere and Smartproxy.
Chief Economist at RISE Israel (formerly SNPI)5.0I conduct economic research on Israel's tech industry using datasets from LinkedIn. While the features are impressive, improvements like organized sub-variables and consistent date formats would help. Limited data points and format issues pose challenges, but I manage to overcome them.
Senior Software Engineer at Jusbrasil4.5I find Bright Data to be our most profitable proxy access resource for monitoring e-commerce websites due to its user-friendly service and powerful features like the Unlocker and Scrapbook Browser, with continuous improvements enhancing effective data access and customer commitment.
Software Developer at Outlier4.5I chose Bright Data for its effective proxy servers and web scraping services, especially useful for avoiding bans like I experienced when scraping LinkedIn. While its setup process could be easier for newcomers, its integrated solutions are a valuable asset.
Core contributor at Envless3.5I used Bright Data mainly for scraping, finding it cost-effective and reliable compared to other providers. However, the dashboard was challenging due to its technical nature. Despite this, I believe it's worth the investment given its offerings.