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Bright Data pros and cons

Vendor: Bright Data
4.1 out of 5
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Pros & Cons summary

Bright Data offers exceptional customer support with useful filtering options that save time. Fast response times and a proxy server mimic human behavior for efficient data scraping. Unblocking services access protected web pages via API. It's scalable for diverse needs, though documentation is unclear and setup could be simpler. While perceived as expensive, proxy selection can be enhanced with country options. The support service may need improvement for better user satisfaction.

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Prominent pros & cons

PROS

Bright Data offers exceptional customer support and useful filters that efficiently exclude unwanted data.
Its proxy server effectively mimics human behavior, making data scraping tasks easier and reducing server load.
Bright Data provides comprehensive support services, including tutorials and clear, direct documentation.
It is known for its speed and security, maintaining performance even with internet connection issues.
The platform is scalable, suitable for both small and large-scale data scraping projects without issues.

CONS

Bright Data needs to improve its support service, addressing slow response times and existing tensions.
The high cost of Bright Data is a concern, and the pricing packages need adjustment to be more competitive.
Documentation, especially for the Datasheet API, requires clarity and improvement.
Bright Data's proxy selection process should include more country-specific options.
The initial setup process for Bright Data is complex, particularly for those without experience, and needs simplification.
 

Bright Data Pros review quotes

Isaac Kramer - PeerSpot reviewer
Isaac Kramer
Project Manager at PeerSpot
May 29, 2024
The most valuable feature of Bright Data in the last few months has been their customer support and the availability of filters. Their customer support is responsive and helpful, especially when I needed a custom data set. The filters they offer are also great because they save time by allowing us to exclude unwanted data before pulling the full dataset.
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AnishMishra1 - PeerSpot reviewer
AnishMishra1
Lead Coordinator at E Labs
Jul 15, 2024
The product's initial setup phase was very easy.
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IA
Iniubong Arthur
Editor In Chief at NaijaMusic
Jul 15, 2024
You need to set it up properly, and it does most of the work for you.
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Buyer's Guide
Bright Data
December 2025
Free Report: Bright Data Reviews and More
Learn what your peers think about Bright Data. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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Sorder Rakib Hassan - PeerSpot reviewer
Sorder Rakib Hassan
Parttime Teacher at Timedoor academy
Jul 15, 2024
The configuration was very easy, and the documentation was generally clear and direct.
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Victor Mendonça - PeerSpot reviewer
Victor Mendonça
Senior Software Engineer at Jusbrasil
Jul 15, 2024
The response time was fast, even when we had to run thousands of requests.
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Igor Berezhnoi - PeerSpot reviewer
Igor Berezhnoi
Software Engineer at SEON. Fraud Fighters
Jul 16, 2024
The main use case for me is utilizing Bright Data's unblocking services that allow me to receive the whole protected web page via a simple API call.
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Ankit Rout - PeerSpot reviewer
Ankit Rout
Software Developer at Outlier
Jul 18, 2024
The most valuable feature of Bright Data is its proxy server, which effectively mimics real human behavior, avoiding complex navigation in the browser and reducing server load during scraping. This makes it easier to scrape data sets.
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NikhilGupta2 - PeerSpot reviewer
NikhilGupta2
React Developer at Courtside Analytics
Jul 18, 2024
The solution provides comprehensive support services, including many tutorials and documentation. In terms of web scraping, it has proven to be the most effective tool.
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Yousuf Mohideen - PeerSpot reviewer
Yousuf Mohideen
Manager - Client Servicing & Retention at We Are Team Rocket Employees, Location, Careers
Jul 22, 2024
I think Bright Data is one of the best tools in the market. I've tested many, but Bright Data doesn't have much downtime. It's very fast compared to other proxy providers. Speed is their main USP, which is what they're selling it for. They're also good with security. The signal remains the same if something goes wrong with our internet connections or laptops. It doesn't affect the profiles or other things we're using. It just cuts off the internet connection directly. That's one of the best use cases.
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Justice Ekemezie - PeerSpot reviewer
Justice Ekemezie
Core contributor at Envless
Jul 29, 2024
So it can handle, like, scalability and reliability during high data demands.
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Show 6 more reviews (out of 16)
 

Bright Data Cons review quotes

Isaac Kramer - PeerSpot reviewer
Isaac Kramer
Project Manager at PeerSpot
May 29, 2024
Bright Data could improve its user interface and dashboard to make it more user-friendly. I found it confusing and hard to navigate initially, and even after using it for three months, I still struggle sometimes to find what I need. It would be helpful if they could enhance the presentation and organization of their dashboard to make it easier for users like me to access and manage data effectively. Learning to use Bright Data may take a few days due to its current usability challenges, but it's manageable. However, realizing its full capabilities might take longer due to navigation difficulties and lack of clarity in data presentation.
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AnishMishra1 - PeerSpot reviewer
AnishMishra1
Lead Coordinator at E Labs
Jul 15, 2024
The problem with the tool is that it is not big enough...It is not that user-friendly.
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IA
Iniubong Arthur
Editor In Chief at NaijaMusic
Jul 15, 2024
I think Bright Data and the tools within its catalog are still unpopular. Earlier, I did not know that Bright Data had a web scraping browser.
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Buyer's Guide
Bright Data
December 2025
Free Report: Bright Data Reviews and More
Learn what your peers think about Bright Data. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
DOWNLOAD NOW
879,259 professionals have used our research since 2012.
Sorder Rakib Hassan - PeerSpot reviewer
Sorder Rakib Hassan
Parttime Teacher at Timedoor academy
Jul 15, 2024
The Datasheet API has unclear documentation.
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Victor Mendonça - PeerSpot reviewer
Victor Mendonça
Senior Software Engineer at Jusbrasil
Jul 15, 2024
Bright Data needs to work daily to improve its features because new data captures are always happening in the market.
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Igor Berezhnoi - PeerSpot reviewer
Igor Berezhnoi
Software Engineer at SEON. Fraud Fighters
Jul 16, 2024
Bright Data could significantly improve its support service.
Read full review
Ankit Rout - PeerSpot reviewer
Ankit Rout
Software Developer at Outlier
Jul 18, 2024
The solution could be improved by simplifying the setup process for new developers, as it can be complex for those without experience. Making manual settings easier and enabling a one-click setup would help bridge this gap. Everything else about Bright Data is fine.
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NikhilGupta2 - PeerSpot reviewer
NikhilGupta2
React Developer at Courtside Analytics
Jul 18, 2024
The solution's proxy selection process needs improvement. Incorporating country-specific proxies would be beneficial.
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Yousuf Mohideen - PeerSpot reviewer
Yousuf Mohideen
Manager - Client Servicing & Retention at We Are Team Rocket Employees, Location, Careers
Jul 22, 2024
The main reason we left the product was that it was very expensive. They need to adjust their packages according to who uses them. They're very expensive compared to the market, probably because they believe they're the best. But it's too costly for companies like ours to continue with it. Another issue is that their support team is a bit slow.
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Justice Ekemezie - PeerSpot reviewer
Justice Ekemezie
Core contributor at Envless
Jul 29, 2024
The dashboard was a bit too technical, and even with my technical experience, I had a hard time.
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Show 6 more reviews (out of 16)

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