AppNeta by Broadcom pros and cons

Name: AppNeta by Broadcom
Brand: Broadcom
Rating: 4.3 (17 reviews)

Vendor: Broadcom

4.3 out of 5

17 reviews
100% willing to recommend

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Pros & Cons summary

AppNeta by Broadcom identifies hidden network issues with detailed hop-by-hop visibility into latency, whether related to ISP, client office, or SaaS networks. The 'Delivery' feature allows comprehensive end-to-end testing, aiding network and user experience insights. While technical support is highly effective, configuration via USB stick is cumbersome. Desired improvements include advanced dashboard features, third-party integrations, quicker diagnostics, enhanced cloud monitoring, and improved documentation.

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Prominent pros & cons

PROS

AppNeta by Broadcom effectively identifies hidden network issues, enhancing problem detection.

AppNeta by Broadcom provides detailed visibility into the network, showing latency across different segments to pinpoint responsibility.

The Delivery feature in AppNeta by Broadcom tests network paths end-to-end, improving network management.

AppNeta by Broadcom supports effective transition to cloud environments, maintaining operational efficiency.

Technical support for AppNeta by Broadcom is highly rated for its effectiveness.

CONS

Configuring end devices with a USB stick is cumbersome and could be improved.

There is a need for advanced dashboard features and integration with third-party tools for reporting.

Diagnostics should run faster and be more lightweight to address short-lived network issues promptly.

Cloud monitoring has limitations and requires enhancement.

Documentation has shortcomings that need attention and improvement.

AppNeta by Broadcom Pros review quotes

Bernie DiPasquale

Senior Manager Global Networks / Infrastructure Architect at a manufacturing company with 1,001-5,000 employees

Aug 16, 2022

A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen.

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Prem Prakash Dhanapathy

Sr Technical/Presales Consultant at a computer software company with 51-200 employees

Dec 2, 2022

We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network.

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Cliff Chapman

Architect at Linkstatus Ltd

Dec 15, 2022

The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end.

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Mohan Rawat

System Engineer II at a retailer with 10,001+ employees

Jan 9, 2023

Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable.

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Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Feb 27, 2023

This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises.

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JohnBarbesin

Advanced Network Support at netagen

Dec 4, 2023

The solution's technical support is very good.

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Purneswara Rao

Principal Consultant at KyndleIT Consulting

Jan 9, 2024

The product helps us understand networks and user experience. It helps us to understand the issues.

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AppNeta by Broadcom Cons review quotes

Bernie DiPasquale

Senior Manager Global Networks / Infrastructure Architect at a manufacturing company with 1,001-5,000 employees

Aug 16, 2022

Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that.

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Prem Prakash Dhanapathy

Sr Technical/Presales Consultant at a computer software company with 51-200 employees

Dec 2, 2022

I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards.

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Cliff Chapman

Architect at Linkstatus Ltd

Dec 15, 2022

They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes.

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Mohan Rawat

System Engineer II at a retailer with 10,001+ employees

Jan 9, 2023

Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem.

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Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Feb 27, 2023

Instead of integrating with other people, they should expand their interior capabilities.

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JohnBarbesin

Advanced Network Support at netagen

Dec 4, 2023

I think some of the product's documentation has shortcomings and needs improvement.

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Purneswara Rao