AppNeta by Broadcom vs BMC TrueSight comparison

Broadcom and BMC Helix are both solutions in the Cloud Monitoring Software category. Broadcom is ranked #27 with an average rating of 8.0, while BMC Helix is ranked #26 with an average rating of 8.3. Broadcom holds a 0.8% mindshare in CMS, compared to BMC Helix’s 1.0% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 86% of BMC Helix users who would recommend it.

AppNeta by Broadcom

Read 17 AppNeta by Broadcom reviews

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959 Comparison Views

100% willing to recommend

BMC TrueSight

Read 50 BMC TrueSight reviews

3,120 Views
811 Comparison Views

86% willing to recommend

AppNeta by Broadcom

BMC TrueSight

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 3, 2025

BMC TrueSight and AppNeta by Broadcom are both in the network performance monitoring domain. BMC TrueSight is more cost-effective with strong support, while AppNeta's advanced features often justify its higher price for businesses needing comprehensive solutions.

Features: BMC TrueSight offers advanced analytics, incident management, and deep IT operations integration. AppNeta delivers real-time data collection, scalable architecture, and detailed network performance insights.

Room for Improvement: BMC TrueSight could enhance its user interface, streamline deployment, and improve scalability. AppNeta may focus on refining customer support, reducing overall costs, and expanding integration possibilities.

Ease of Deployment and Customer Service: BMC TrueSight allows flexible, customizable deployments suitable for different business sizes, paired with responsive technical guidance. AppNeta's cloud-based deployment is straightforward and quick for ease-focused businesses, with basic customer support.

Pricing and ROI: BMC TrueSight is seen as cost-effective with favorable ROI, especially for those valuing IT integration. AppNeta, despite a higher setup cost, assures a strong ROI with its feature set, mainly for businesses prioritizing real-time performance monitoring.

To learn more, read our detailed AppNeta by Broadcom vs. BMC TrueSight Report (Updated: September 2025).

Buyer's Guide

AppNeta by Broadcom vs. BMC TrueSight

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AppNeta by Broadcom

Ranking in Cloud Monitoring Software

27th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Monitoring Software (39th), Digital Experience Monitoring (DEM) (10th), DX NetOps (3rd)

BMC TrueSight

Ranking in Cloud Monitoring Software

26th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th), Event Monitoring (7th), IT Infrastructure Monitoring (34th), AIOps (5th)

Mindshare comparison

As of October 2025, in the Cloud Monitoring Software category, the mindshare of AppNeta by Broadcom is 0.8%, up from 0.6% compared to the previous year. The mindshare of BMC TrueSight is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
BMC TrueSight	1.0%
AppNeta by Broadcom	0.8%
Other	98.2%

Cloud Monitoring Software

Featured Reviews

Cliff Chapman

Architect at Linkstatus Ltd

Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is

They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes. Currently, when we have short-duration problems, we use a different tool, but we only use that different tool for short-duration problems. With AppNeta, as long as the problem exists for more than a few minutes, such as within 10 to 15 minutes, we can normally tell where the problem is. However, most of the problems that we deal with are intermittent. They're very rarely a permanent condition that needs to be addressed. That makes it more difficult to troubleshoot. We would look to see at least two or three events and hope they show the same results to raise our confidence that we've actually found the problem, rather than just a problem.

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Ayobanji Iluyomade

IT Service Performance Manager at MTN

The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features

We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."

"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."

"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."

"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."

"The solution's technical support is very good."

"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."

"The product helps us understand networks and user experience. It helps us to understand the issues."

"The most valuable features of the solution are alert management, alert generation, and event management."

"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."

"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."

"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."

"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."

"I use the solution to monitor servers, databases, Windows, Linux, and web services."

"I like the event management part."

"The major advantage of the product is estate management."

More BMC TrueSight pros

Cons

"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."

"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."

"I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards."

"Instead of integrating with other people, they should expand their interior capabilities."

"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."

"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."

"I think some of the product's documentation has shortcomings and needs improvement."

"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."

"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."

"BMC TrueSight Operations Management could improve the reporting."

"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."

"The UI for the end users could be improved and more flexible than it is now."

"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."

"The solution's support service could be better."

"The product must provide more AI capabilities."

More BMC TrueSight cons

Pricing and Cost Advice

"I find the solution's price to be fairly good."

"AppNeta by Broadcom is not expensive."

"Broadcom software is always a little expensive because they provide quality."

"It's worth the money."

"The small probe is probably around $3,000 and the very large probe that they make for massive data centers might be $50,000 or $60,000. It's a subscription model, so the payment is per year."

"We typically don't get involved in the commercial side, but the list price is probably something like $3,000 for a small probe. However, that gives all of the features that the probe can do, whether or not you use them. In the old days, up until two or three years ago, each of the separate features was a separately licensable module so that you could add things that you wanted, and you didn't have to add things that you didn't want. They've changed all that now, and everything the probe can do is a part of the base license."

"I inherited this from a different version, and I haven't yet gone through a renewal because we had purchased three years upfront. So, to me, that still remains to be seen. Once it comes up for renewal, we'll see what happens. Especially because now it is Broadcom, it is going to change anyway."

"Other products are more expensive than BMC TrueSight."

"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."

"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."

"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."

"It is a relatively inexpensive solution."

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."

More BMC TrueSight pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

34%

Financial Services Firm

14%

Manufacturing Company

10%

Healthcare Company

Financial Services Firm

26%

Computer Software Company

11%

Retailer

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	24

Questions from the Community

What open source tool can one use to measure bandwidth from one's upstream service provider?

One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...

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What do you like most about AppNeta?

The product helps us understand networks and user experience. It helps us to understand the issues.

See all answers

What is your experience regarding pricing and costs for AppNeta?

AppNeta by Broadcom is not expensive.

See all answers

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

Though I have no clue about the tool's actual price, I know that it is astronomical.

See all answers

What needs improvement with BMC TrueSight Operations Management?

Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...

See all answers

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Compared 16% of the time

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Compared 10% of the time

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Compared 6% of the time

Zabbix vs BMC TrueSight

Compared 6% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 6% of the time

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Product Reports

Buyer's Guide

AppNeta by Broadcom

October 2025

Download AppNeta by Broadcom product report

Buyer's Guide

BMC TrueSight

October 2025

Download BMC TrueSight product report

Also Known As

No data available

ProactiveNet, TrueSight Operations Management

Overview

AppNeta is the leader in proactive end-user performance monitoring solutions built for the distributed digital enterprise. With AppNeta, IT and Network Ops teams can assure continuous and exceptional delivery of business-critical applications. AppNeta’s SaaS-based solutions give IT teams essential application and network performance data, allowing them to constantly monitor user experience across any application, network, data center or cloud.

For more information, visit www.appneta.com.

Broadcom

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

Sample Customers

Ebay, Citrix, National Instruments, Marriott, AT&T, Bon-Ton, McDonald's, Netflix, PayPal, Uber, QAD

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Buyer's Guide

AppNeta by Broadcom vs. BMC TrueSight

September 2025

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