Amazon API Gateway Reviews

Name: Amazon API Gateway
Brand: Amazon Web Services (AWS)
Rating: 4.1 (45 reviews)

Vendor: Amazon Web Services (AWS)

4.1 out of 5

45 reviews
93% willing to recommend

792 followers

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What is Amazon API Gateway?

Amazon API Gateway facilitates internal APIs exposure to external users, manages requests, and enhances security with authentication. It efficiently handles serverless architectures with AWS Lambda integration, supporting cloud-based API management.

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Amazon API Gateway is the #2 ranked solution in top API Management solutions. PeerSpot users give Amazon API Gateway an average rating of 8.2 out of 10. Amazon API Gateway is most commonly compared to Microsoft Azure API Management: Amazon API Gateway vs Microsoft Azure API Management. Amazon API Gateway is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 15% of all views.

Helped 860,632 peers since 2012

Featured Amazon API Gateway reviews

Rahul Kundu

AWS Engineer at Abbott

We are using API Gateway to route the traffic to our Lambdas. Every API pass is linked to some of the Lambdas. When traffic hits CloudFront, it redirects it to API Gateway, which then redirects it to the respective Lambda server. We have different kinds of services invoked through these Lambdas…

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RamaChandra Rao Vadranam

AWS Developer at a insurance company with 10,001+ employees

Our primary use case involves working on the cloud side, specifically using AWS serverless components, CI/CD pipelines, data storage with S3 buckets, and databases like MySQL, DynamoDB, and DocDB. Additionally, we use API Gateway for REST API development, SageMaker for machine learning model…

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Sampreeth Amith Kumar

AWS Cloud Consultant at a tech services company with 51-200 employees

I'd appreciate improvements in the user interface to make it more understandable, especially for new AWS users. Documentation can be confusing at times, so more details on the connection between the API Gateway and backend services would be helpful. Additionally, a local version of the API Gateway would be beneficial for testing purposes without incurring extra costs.

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Amazon API Gateway mindshare

As of July 2025, the mindshare of Amazon API Gateway in the API Management category stands at 12.6%, down from 14.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

API Management

PeerResearch reports based on Amazon API Gateway reviews

Type	Title	Date
Category	API Management	Jul 5, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 5, 2025	Download
Comparison	Amazon API Gateway vs Microsoft Azure API Management	Jul 5, 2025	Download
Comparison	Amazon API Gateway vs Apigee	Jul 5, 2025	Download
Comparison	Amazon API Gateway vs MuleSoft API Manager	Jul 5, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Azure API Management	3.9	16.7%	91%	81 interviews Add to research
Apigee	4.1	12.8%	92%	88 interviews Add to research

Valuable Features

Amazon API Gateway is valued for its ease of integration, scalability, and security features like authentication and authorization. It seamlessly connects with AWS services such as Lambda, EC2, and integrates well with third-party technologies. Its user-friendliness, cost-effectiveness, and ability to handle heavy API traffic efficiently are notable. Users appreciate its managed service aspect, reducing the need for extensive configuration and maintenance efforts while enabling flexible and extensive API features.

"The best features of Amazon API Gateway include security and metering, which involves the analytical part of how the APIs are being consumed since it's for consumer APIs built for use by other applications."
"API Gateway is out of the box and works well with Amazon products."
"Stability is excellent."

Room for Improvement

Amazon API Gateway users express that pricing is high and technical support needs improvement. The user interface could be more intuitive and configuration is often challenging. There is a demand for enhanced documentation and integration features. Users prefer more monitoring and telemetry options, as well as better latency and security settings. The Gateway could benefit from offering built-in developer portals and more robust analytic capabilities, addressing timeout issues and improving debugging and connectivity aspects.

"I would say Amazon API Gateway is a bit costly, but considering the feature level, it is very good."
"API Gateway could improve by allowing debugging capabilities, particularly when dealing with high volumes. At scale, it is expensive, and latency sometimes occurs."
"The payment is a little bit on the costlier side when I look at the amount we have to pay."

ROI

The ROI from Amazon API Gateway varies. Most entities find the investment worthwhile, benefiting from time savings and infrastructure security. Many report a positive return, though some haven't yet seen direct gains. ROI greatly depends on the deployment type, with significant monetary advantages if the cost of developing a service independently is higher than utilizing Amazon API Gateway.

Pricing

Amazon API Gateway offers a pay-as-you-go pricing model, appealing to enterprises due to its flexibility with usage-based fees. While some consider it affordable for minimal requests, others find it expensive, especially when managing substantial data volumes. Costs can range from a few dollars for limited traffic to a few hundred dollars for heavier loads. Users appreciate its serverless nature and scalability despite some seeing it as pricier compared to other solutions.

"My understanding is that it easily goes to $14,000 or $15,000 USD each month for each account, and we have several such accounts."
"Azure products are more cost-effective than AWS solutions"
"I rate the platform's pricing a five out of ten."

Popular Use Cases

Primary use cases for Amazon API Gateway include exposing internal data to the internet, providing secure access to services, managing APIs for mobile app development, and supporting serverless architecture. It handles API routing, traffic management, and microservices integration. Users utilize it for security, authentication, and rate limiting, integrating with AWS Lambda and other services to deliver enhanced performance for backend and frontend connections.

Service and Support

Amazon API Gateway's customer service and support receive mixed feedback. Many users commend the technical support, mentioning rapid responses and efficient problem-solving, especially for enterprise plans. Some encounter difficulties with initial contact, documentation clarity, or in complex scenarios involving business context. Email remains a primary support method, though premium partners experience quicker responses. Technical support satisfaction varies, with ratings often between eight and nine out of ten, indicating reliable service for many users.

Deployment

Most users find Amazon API Gateway's initial setup straightforward and manageable. Deployment typically takes anywhere from minutes to a few hours, depending on specific requirements. Some users encounter challenges with custom configurations or lack of AWS familiarity, but well-documented guides assist in overcoming these hurdles. Experienced teams streamline the setup with automation tools like Terraform and Serverless. While a minority faces complexity, the cloud-based nature simplifies maintenance for many organizations.

Scalability

Amazon API Gateway demonstrates strong scalability with positive feedback. Many users highlight its excellent performance across different projects and companies, often handling high traffic efficiently. Some mention issues initially but note quick resolutions, attributing effective scaling to AWS's infrastructure and management. Scaling can depend on factors like API type and usage volume, but users find it flexible and easily expandable. Frequent users include enterprise clients, and integrations span widely, proving suitable for various applications and environments.

Stability

Amazon API Gateway is widely regarded as stable by users. Many report high satisfaction with minimal issues, consistently rating stability between eight to ten out of ten. It performs reliably without crashes or glitches even under substantial workloads. Some users highlight a slight delay on initial deployment, but this doesn't affect ongoing operations. Its architecture, enhanced by Amazon's 99.99% reliability, often prevents unexpected downtimes, ensuring continuous application availability across regions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Amazon API Gateway Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Government

Comms Service Provider

Insurance Company

Healthcare Company

University

Retailer

Educational Organization

Energy/Utilities Company

Media Company

Real Estate/Law Firm

Non Profit

Construction Company

Transportation Company

Hospitality Company

Wholesaler/Distributor

Legal Firm

Consumer Goods Company

Performing Arts

Outsourcing Company

Recreational Facilities/Services Company

Pharma/Biotech Company

Recruiting/Hr Firm

Logistics Company

Compare Amazon API Gateway with alternative products

Learn more about Amazon API Gateway

Amazon API Gateway acts as a gateway for backend microservices, making it suitable for real-time use cases. It enables secure communication, traffic routing, and access control management. With its strength in integrating AWS services, it offers excellent scalability, proxy capabilities, and cost-effective management. Users have noted areas for improvement, such as pricing, interface, and the need for better AI-based capabilities. Improvements are also sought in monitoring, security features, and support services.

What features make Amazon API Gateway stand out?

Proxy Capabilities: Facilitates unified API access and management
AWS Lambda Integration: Seamlessly connects with serverless architectures
Authentication: Provides robust security through authentication measures
SQL Injection Prevention: Ensures secure API interactions
Custom Domain Assignment: Supports personalized API endpoints
Multi-Region Connectivity: Offers global reach and low latency

What benefits should users consider in reviews?

Scalability: Handles large-scale integrations efficiently
Cost-Effectiveness: Offers budget-friendly management options
Security: Strong measures to protect data and APIs
Ease of Management: Provides intuitive management features
Efficient Endpoint Management: Streamlines the API lifecycle

Industries utilize Amazon API Gateway to streamline operations in sectors like finance, healthcare, and tech, focusing on real-time data processing and secure communication. The gateway's ability to manage traffic and provide robust security features is key in industries requiring dependable and versatile API management solutions.

Amazon API Gateway customers

Autodesk, Fox Digital Consumer Group, iFlix, UK Driver and Vehicle Licensing Agency (DVLA), Miovision, Olympusat, PhotoVogue, Royale International Group, Veracode