10 years back, we need to re-evaluate our IT Help Desk solution as we wanted to expand ITIL processes. Back then, it was known as vFire.
We used Alemba vFire initially for incident and request fulfillment. We then added the use of change management, configuration mgt, and problem mgt.
Alemba vFire is #21 ranked solution in top IT Service Management (ITSM) tools. PeerSpot users give Alemba vFire an average rating of 7.0 out of 10. Alemba vFire is most commonly compared to ServiceNow: Alemba vFire vs ServiceNow. Alemba vFire is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 23% of all views.
Alemba vFire OverviewUNIXBusinessApplication
Alemba vFire OverviewUNIXBusinessApplicationPrice:
Download the IT Service Management (ITSM) Buyer's Guide including reviews and more. Updated: July 2022
What is Alemba vFire?
Backed by a quarter of a century of heritage, Alemba’s vFire Enterprise Service Management solution combines a user-focused design philosophy with robust functionality.
vFire is trusted by a large number of Enterprise-scale organizations for its out-of-the-box deeply rich workflows, award-winning Pro-active Problem Management and future-proofed flexibility.
Alemba vFire was previously known as vFire.
Alemba vFire Customers
Dumfries & Galloway
Alemba vFire Pricing Advice
What users are saying about Alemba vFire pricing:
"Alemba vFire is more affordable than the other solutions on the market. The solution changes for the number of customers not per user or module. The price was reasonable overall. We paid for support and it was a fair price."
Alemba vFire Reviews