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VMware Carbon Black Cloud Reviews

Vendor: VMware
4.2 out of 5
225 followers
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What is VMware Carbon Black Cloud?

Featured VMware Carbon Black Cloud reviews

VMware Carbon Black Cloud mindshare

Product category:
As of June 2025, the mindshare of VMware Carbon Black Cloud in the Security Incident Response category stands at 7.2%, down from 8.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Security Incident Response

PeerResearch reports based on VMware Carbon Black Cloud reviews

TypeTitleDate
CategorySecurity Incident ResponseJun 15, 2025Download
ProductReviews, tips, and advice from real usersJun 15, 2025Download
ComparisonVMware Carbon Black Cloud vs VMware Carbon Black EndpointJun 15, 2025Download
ComparisonVMware Carbon Black Cloud vs ServiceNow Security OperationsJun 15, 2025Download
ComparisonVMware Carbon Black Cloud vs IBM ResilientJun 15, 2025Download
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VMware Carbon Black Endpoint3.98.3%88%63 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
16%
Real Estate/Law Firm
11%
Healthcare Company
10%
Financial Services Firm
10%
Comms Service Provider
6%
University
5%
Government
5%
Manufacturing Company
4%
Transportation Company
4%
Insurance Company
3%
Retailer
3%
Educational Organization
3%
Wholesaler/Distributor
2%
Construction Company
2%
Energy/Utilities Company
2%
Legal Firm
2%
Outsourcing Company
2%
Logistics Company
2%
Recruiting/Hr Firm
2%
Recreational Facilities/Services Company
1%
Media Company
1%
Hospitality Company
1%
Mining And Metals Company
1%
Program Development Consultancy
1%
 

VMware Carbon Black Cloud reviews

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Tom Kar - PeerSpot user
Senior Security Specialist at Sopra
Verified user of VMware Carbon Black Cloud
Sep 7, 2023
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing

Pros

"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. "

Cons

"Additionally, it is complex to use, and the pricing should be improved. "
PeerSpot user
IT Architect at a healthcare company with 1,001-5,000 employees
Verified user of VMware Carbon Black Cloud
Nov 22, 2023
Product version discussed: 3.9
Extremely stable with a lightweight design

Pros

"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection. "

Cons

"One area for improvement is the maturity of its vulnerability features. "
Find out what your peers are saying about VMware Carbon Black Cloud. Updated May 2025
856,874 professionals have used our research since 2012.
PB
Vice President (Head Information Security & Compliance) at INFINX SERVICES PVT LTD
Verified user of VMware Carbon Black Cloud
Dec 20, 2023
Can be used for endpoint detection and response and threat hunting

Pros

"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."

Cons

"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
Matthew Weisler - PeerSpot user
Sole Proprietor at Core-Infosec
Verified user of VMware Carbon Black Cloud
Feb 19, 2023
Operates very well as a baseline EDR and includes a back-end Python library for reporting

Pros

"The solution does very well as a baseline EDR and provides good process-level management. "

Cons

"The solution can only handle about 500 bans or blocks."
GS
Information Technology System Administrator at General Assembly
Verified user of VMware Carbon Black Cloud
Jun 9, 2023
A highly scalable cloud-based flexible and robust solution for endpoint security

Pros

"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."

Cons

"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
Nhut Vu - PeerSpot user
Presales Project Manager at FPT
Verified user of VMware Carbon Black Cloud
Jan 26, 2022
Scalable and stable with good technical support

Pros

"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."

Cons

"Training and education for both partner and customer, including product marketing need to be improved."
IT
Group CIO at a construction company with 10,001+ employees
Verified user of VMware Carbon Black Cloud
Jul 2, 2019
An endpoint line of defense against malware and ransomware with scheduled network scans

Pros

"Carbon Black insures the probability that any ransomware will be stopped before spreading."

Cons

"The cloud console has a lot of bugs and issues in the analysis part."
PeerSpot user
Sales Engineer at a computer software company with 201-500 employees
Verified user of VMware Carbon Black Cloud
Oct 17, 2021
Can isolate a host and take it off the network so it's not spreading anything

Pros

"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread. "

Cons

"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."