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IBM Security QRadar vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
IBM Security QRadar offers high ROI through cost-effectiveness, threat mitigation, SOAR integration, and valuable data insights, satisfying users.
Sentiment score
7.3
VMware Carbon Black Cloud offers cost savings, improved security, centralized protection, better efficiency, and quick ROI with automation features.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
 

Customer Service

Sentiment score
6.1
IBM Security QRadar's customer service effectiveness varies with regional differences, personnel expertise, and response times impacting user satisfaction.
Sentiment score
6.6
Users typically find VMware Carbon Black Cloud support efficient, with no negative feedback reported and alternative contacts available for assistance.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
Support needs to understand the issue first, then escalate it to the engineering team.
 

Scalability Issues

Sentiment score
7.4
IBM Security QRadar offers strong scalability and flexibility, adapting effortlessly to diverse security needs across various industries.
Sentiment score
7.6
VMware Carbon Black Cloud is highly rated for scalability, performing well in diverse environments from small to enterprise businesses.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
 

Stability Issues

Sentiment score
7.6
QRadar is reliable and efficient, with stability issues often linked to misconfigurations or updates rather than the software itself.
Sentiment score
7.0
VMware Carbon Black Cloud became reliable after initial instability, with high user satisfaction despite minor performance issues on large deployments.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
 

Room For Improvement

IBM Security QRadar users seek better third-party integration, usability, enhanced AI, reporting, support, visualization, and API/cloud features.
VMware Carbon Black Cloud needs better false positive handling, agent efficiency, support improvement, and enhanced features, training, and global support.
This would help identify critical or high-priority alarms in QRadar.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
We are not using it as we used to, and I think that advantage is fading out, particularly after the selling of the product to Palo Alto.
 

Setup Cost

IBM Security QRadar is pricey, ideal for large enterprises, with flexible EPS-based pricing, often more costly than competitors.
Splunk is more expensive than IBM Security QRadar.
It was costly mainly because of the value you can get right now compared to other solutions.
 

Valuable Features

IBM Security QRadar offers scalable, user-friendly security with advanced analytics, seamless integrations, and effective threat detection capabilities.
VMware Carbon Black Cloud offers cost-effective, real-time security with intrusion alerts, quarantine, host isolation, data search, and threat hunting.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
The integration of third-party technologies with IBM Security QRadar is one of the high points they have.
I would assess IBM Security QRadar's AI and machine learning capabilities as very helpful for threat detection and response.
 

Categories and Ranking

IBM Security QRadar
Ranking in Endpoint Detection and Response (EDR)
18th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
211
Ranking in other categories
Log Management (7th), Security Information and Event Management (SIEM) (4th), User Entity Behavior Analytics (UEBA) (1st), Security Orchestration Automation and Response (SOAR) (4th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (11th)
VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (10th)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of IBM Security QRadar is 1.4%, up from 1.1% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
IBM Security QRadar1.4%
VMware Carbon Black Cloud0.2%
Other98.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Mahmoud Younes - PeerSpot reviewer
Reliable installation and diverse use cases provide strong value
IBM Security QRadar has some areas for improvement. We have missed some DSM components. We need to customize logs where there is no DSM or connector for certain products. We can integrate but we have missed the DSM, which is the connector to pass logs coming from different applications. For example, with a university customer, we tried onboarding Canvas service. IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.
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Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
7%
Government
7%
Real Estate/Law Firm
9%
Healthcare Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business89
Midsize Enterprise36
Large Enterprise102
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
When comparing with Splunk, IBM Security QRadar's cost is reasonable. Splunk is more expensive than IBM Security QRadar.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
Carbon Black CB Response
 

Overview

 

Sample Customers

Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
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Find out what your peers are saying about IBM Security QRadar vs. VMware Carbon Black Cloud and other solutions. Updated: September 2025.
869,952 professionals have used our research since 2012.