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Oracle Identity Cloud Service Reviews

Vendor: Oracle
3.8 out of 5
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What is Oracle Identity Cloud Service?

Oracle Identity Cloud Service enables organizations to automate security, compliance, and IDM activities regardless of where they are on their journey to the cloud.

Get the Identity and Access Management as a Service (IDaaS) (IAMaaS) Buyer's Guide and find out what your peers are saying about Oracle Identity Cloud Service, Microsoft Entra ID, SailPoint Identity Security Cloud and more!
Oracle Identity Cloud Service is the #20 ranked solution in top Identity and Access Management as a Service providers. PeerSpot users give Oracle Identity Cloud Service an average rating of 7.6 out of 10. Oracle Identity Cloud Service is most commonly compared to Microsoft Entra ID: Oracle Identity Cloud Service vs Microsoft Entra ID.
Buyer's Guide
Identity and Access Management as a Service (IDaaS) (IAMaaS)
July 2025
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Featured Oracle Identity Cloud Service reviews

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Oracle Identity Cloud Service mindshare

As of July 2025, the mindshare of Oracle Identity Cloud Service in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category stands at 0.8%, up from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 
 
Key learnings from peers

Valuable Features

Valuable features of Oracle Identity Cloud Service include seamless integration with HR systems, OAuth 2.0 ease of setup, social identity provider configuration, and documented APIs for custom security access. It offers high stability, good performance, comprehensive identity management, federation, provisioning, and single sign-on capabilities. It allows installation and integration with on-premise management and E-business suite. Oracle manages updates and bug fixes, reducing the maintenance burden for clients.
  • "The tool's most valuable feature is its single sign-on capabilities."
  • "The most valuable feature is the reduced maintenance burden for the client."
  • "Identity Cloud has simplified our migrations. Since we're primarily working with native Oracle solutions, we can adopt many features of Oracle Identity Cloud Management."

Room for Improvement

Oracle Identity Cloud Service requires improvements in the user interface and self-service features, which need more customization. The interface with Oracle Cloud Infrastructure is confusing and not well-aligned. There should be more connectors and features, with clearer documentation and fewer bugs. Users are also looking for automatic dormancy detection, cost reduction, and a sleeker GUI compared to other platforms like Azure. Improved integration with other cloud services and easier protocols are also needed.
  • "The tool doesn't have many out-of-the-box connectors for the target integration."
  • "We still see a lot of bugs in any of the versions that Oracle comes out with. So, there are a lot of bugs that need to be fixed."
  • "Oracle needs to improve the GUI and many other aspects of the cloud console. It isn't as slick as Azure, Google, or IWS cloud. The documentation could be better, too."

Pricing

  • "The tool's implementation costs totally depend on the number of users. The cost depends on how many users are going to use it, so a per-user cost model is needed for the tool."
  • "Our licensing costs are on a yearly basis."
  • "The foundation tier that is offered with other cloud services subscriptions is fairly extensive and supports the use of identities, groups, and privileges in those cloud services."

Popular Use Cases

Organizations primarily use Oracle Identity Cloud Service for user provisioning, identity management, role-based access control, and single sign-on. It is used to enhance integration with enterprise applications, including Azure Active Directory, Oracle API Platform, Digital Assistant, and Content Cloud. Companies also implement it as an OAuth 2.0 provider for custom applications to protect runtime APIs and JET applications. Integration with cloud services is considered easier with this service compared to traditional IAM solutions.

Service and Support

Oracle Identity Cloud Service customer service and technical support receive high praise. Many find their support team highly effective, addressing issues promptly. Partners with Oracle handle integration and reach out to them when critical problems arise. Users consistently note satisfaction, with cases resolved efficiently. Technical support is frequently rated at nine out of ten. Overall, users report strong customer service experiences, highlighting Oracle's responsiveness and capability in managing technical concerns efficiently.

Deployment

The initial setup of Oracle Identity Cloud Service was perceived as somewhat complex by users due to the need for integration scripts. Integration was complicated for some, while others found it native and automated with Oracle Cloud Infrastructure. Starting implementation from scratch was described as straightforward, with some users highlighting a simple, easy-to-use installation process, including a one-click installation option.

Scalability

Oracle Identity Cloud Service is consistently acknowledged for its scalability, with most users highlighting its ability to expand effortlessly. Users appreciate the flexibility that comes with its SaaS nature, allowing scalability based on demand. Medium-sized enterprises, typically ranging from 200 to 500 employees, find it particularly user-friendly and easy to scale. The adaptability is crucial for business growth, indicating a strong capacity to adjust as organizational needs evolve.

Stability

Oracle Identity Cloud Service exhibits strong stability, experiencing consistent uptime and reliability. Users report minimal issues, although stability can vary based on geographic regions. European users typically experience uninterrupted service, while Asian users might face occasional challenges. Despite these regional differences, Oracle Identity Cloud Service maintains a robust performance similar to other major cloud providers like Google and Azure. It effectively supports continuous operations without significant problems, making it a reliable choice for many users.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Identity and Access Management as a Service (IDaaS) (IAMaaS) Buyer's Guide for additional reliable information.

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Oracle Identity Cloud Service customers

Valuecube, Doosan Heavy Industries & Construction, Ricoh

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Product Categories

Product Categories
Identity and Access Management as a Service (IDaaS) (IAMaaS)

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Oracle Identity Cloud Service reviews

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Amimesh Anand - PeerSpot user
Senior Architect at a consultancy with 10,001+ employees
Verified user of Oracle Identity Cloud Service
Sep 11, 2024
Offers single sign-on capabilities to users

Pros

"The tool's most valuable feature is its single sign-on capabilities."

Cons

"The tool doesn't have many out-of-the-box connectors for the target integration."

What is our primary use case?

I use the solution in my company as it is the same version of the tools' IAM product but on the cloud.

If we look at IAM before, there is AAM, which is adaptive access management, which was discontinued in the on-premises IAM product, but it is already an integrated part of Oracle Identity Cloud Service, so even multifactor authentication is a part of it. Integration with cloud applications is very easy using Oracle Identity Cloud Service compared to IAM.

What is most valuable?

The tool's most valuable feature is its single sign-on capabilities.

*Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Read full review (797 words)
PeerSpot user
Technical Architect at a financial services firm with 10,001+ employees
Verified user of Oracle Identity Cloud Service
Jan 4, 2022
It has simplified our migrations, but the GUI could be improved

Pros

"Identity Cloud has simplified our migrations. Since we're primarily working with native Oracle solutions, we can adopt many features of Oracle Identity Cloud Management. "

Cons

"Oracle needs to improve the GUI and many other aspects of the cloud console. It isn't as slick as Azure, Google, or IWS cloud. The documentation could be better, too. "

What is our primary use case?

We use the Oracle Identity Cloud Service because our customers mostly run Oracle applications, so it's the best solution. Now we are integrating it with Azure Active Directory and enhancing our applications with a hybrid cloud methodology. Our clients can use our Azure Active Directory with the Oracle Identity Cloud Service. 

How has it helped my organization?

Identity Cloud has simplified our migrations. Since we're primarily working with native Oracle solutions, we can adopt many features of Oracle Identity Cloud Management.

*Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Read full review (419 words)
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PeerSpot user
CEO at a non-profit with 1-10 employees
Verified user of Oracle Identity Cloud Service
Aug 9, 2023
Product version discussed: 11g
Less maintenance burden and facilitates integration

Pros

"The most valuable feature is the reduced maintenance burden for the client."

Cons

"We still see a lot of bugs in any of the versions that Oracle comes out with. So, there are a lot of bugs that need to be fixed."

What is our primary use case?

I used it for user provisioning, role-based access control, and single sign-on. I had various different use cases. 

How has it helped my organization?

Identity Cloud Service has primarily assisted us with the integration of various SAML connectors and VI connectors.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (201 words)
PeerSpot user
General Manager - IT at a comms service provider with 10,001+ employees
Verified user of Oracle Identity Cloud Service
Jan 31, 2020
Stable solution with good technical support, but it needs to include a feature to disable dormant IDs

Pros

"The most valuable feature is identity management."

Cons

"The IDs that are not used for a particular number of days should be disabled automatically."

What is our primary use case?

The primary use case is for identity management only.

What is most valuable?

The most valuable feature is identity management.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (290 words)
AP
Assistant Manager at a integrator with 501-1,000 employees
Verified user of Oracle Identity Cloud Service
Aug 4, 2019
Offers direct access to give authentication and authorization to users

Pros

"Federation and Identity let us create users and send federation tools, giving the authentication and authorization to users. With the on-premise solution, I can do the installation, configuration, and integration of Identity Access Management. This gives us direct access. The integration with the single solution E-business suite is also very valuable. "

Cons

"The protocol could be easier to use."

What is most valuable?

The Identity features let us create users and give the authentication and authorization to users. With the on-premise solution, I can do the installation, configuration, and integration of Identity Access Management. This gives us direct access. The integration with the single solution E-business suite is also very valuable.

What needs improvement?

The protocol could be easier to use.

*Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Read full review (332 words)
RA
Project Manager at Rakuten
Verified user of Oracle Identity Cloud Service
May 17, 2019
Has high stability and good performance but the price is too high

Pros

"The most valuable features are the high stability and good performance."

Cons

"The cost of this solution should be reduced."

What is most valuable?

The most valuable features are the high stability and good performance.

What needs improvement?

The cost of this solution should be reduced.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (218 words)
MS
Consultancy Director at Griffiths Waite Limited
Verified user of Oracle Identity Cloud Service
May 17, 2019
An important foundation product for other cloud services, although the UI needs improvement

Pros

"The APIs are well documented, which has allowed us to access the IDCS security applications in our custom APIs."

Cons

"Self Service features are still limited in IDCS, and there is a need for more customization of the self-service screens."

What is our primary use case?

I use IDCS to support other cloud services including the Oracle API Platform, Digital Assistant, and Content Cloud. I also use the product as an OAuth 2.0 provider for custom applications including protecting runtime APIs and JET applications. We have also implemented the OIM Connector for synchronization of on-premise identities with the cloud.

How has it helped my organization?

IDCS has enabled the users of the other cloud services. It has allowed administrators to manage access to services, applications, and grant privileges via IDCS groups. The integration of this with the on-premise identity provider has allowed the product to co-exist and facilitate a gradual move to the cloud as an identity provider.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (611 words)
PeerSpot user
Chief Ecosystem Officer
Verified user of Oracle Identity Cloud Service
Mar 26, 2019
Product version discussed: 10
It reduces our staff and more things are automated, but the user interface needs improvement

Pros

"Onboarding of new employees, consultants, and partners has rapidly increased. We reduced the time to onboard them and the ease of onboarding has been improved. Therefore, we recognize there has been efficiency which has been brought into our organization."

Cons

"The initial setup was a little complex. At that time, the method of integration was a bit complicated due to the scripts that we were required to write for the integration."

What is our primary use case?

The primary use case for this solution is user provisioning.

How has it helped my organization?

It reduces the number of staff that we have on the administration of the HR system, so more things are automated.

We have seen a measurable decrease in the mean time to detect or respond to threats by approximately 20 percent.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (329 words)