Oracle Content Management Reviews

Name: Oracle Content Management
Brand: Oracle
Rating: 4.1 (4 reviews)

4.1 out of 5

4 reviews
100% willing to recommend

What is Oracle Content Management?

Oracle Content and Experience Cloud is a cloud-based content hub to drive omni-channel content management and accelerate experience delivery.

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Oracle Content Management is the #10 ranked solution in top Document Management Software and #11 ranked solution in top Enterprise Content Management solutions. PeerSpot users give Oracle Content Management an average rating of 8.2 out of 10. Oracle Content Management is most commonly compared to SharePoint: Oracle Content Management vs SharePoint. Oracle Content Management is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 13% of all views.

Buyer's Guide

Enterprise Content Management

August 2025

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Featured Oracle Content Management reviews

Erick Kathurima

CIO at Clarinox Technologies

I have used Oracle in different places, especially in the IT industry, for several years since 2009. I have been in the IT industry for a long period of time. I have had a chance to interact with many systems, and I have been in touch with several programming languages, including the ones in Oracle. As a developer, I use Oracle Content Management as an enterprise tool to enable development. The solution's integration capabilities are doing very well because I work with many of them, and its APIs are flexible, good, and secure. I rate the tool an eight out of ten.

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Neilsen Seixas

Owner at NSTEC

It's a comprehensive solution for managing documents within our organization's management framework. It employs document management methodologies. The personalization and customization capabilities of Oracle Content Management system are highly praised by customers. When they receive responses using this solution, the feedback is overwhelmingly positive. Customers love the ability to customize and personalize Oracle products to suit their needs. Integrating three Oracle products into one seamless solution enhances the user experience, making it easier for end-users to engage without being aware of the individual products involved. They simply interact with the solution, streamlining their digital processes. One significant challenge that our customers faced before implementing Oracle Content Management was effectively managing a large volume of documents. They struggled with centralizing document storage and organization. However, Oracle Content Management provided a solution by centralizing document management, making it easier and more efficient to handle. The user experience, especially in terms of simplicity and design of the Oracle Content Management interface, was a priority. I utilized the Oracle Content Management API for this purpose, ensuring seamless integration with other solutions. We consolidated three solutions into one user interface through the Oracle portal, which incorporated BPM and DPM for task management. This unified interface provided a streamlined experience for customers, rather than directly interacting with the Oracle Content Management interface. Our main challenge in implementing this was using ADF from Oracle. At the time, there was a scarcity of programmers skilled in the ADF framework in Brazil, necessitating in-house training for our team of developers to successfully execute the integration.

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SanjeevKumar24

Principal Data Scientist at Tata Consultancy

On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments. Multiple instances need to be set up and configured. In the cloud environment, improvements are ongoing. The fallback and benefit assessment of the product suggest a need for a rating of seven or eight.

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Oracle Content Management mindshare

Product category:

As of August 2025, the mindshare of Oracle Content Management in the Enterprise Content Management category stands at 2.5%, down from 2.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Content Management

Key learnings from peers

Valuable Features

Speed of implementation and agile scalability are highlighted. Document control and testing features support content governance and compliance, offering structured storage options and versioning policies. Emphasizes content security with REST APIs and SDKs. Built-in integrations and adapters provide reliability, building customer trust. APIs enhance performance, reducing processing time for invoices and documents.

"The reliability of the system is significant, creating a lot of trust among our customers."
"The product's initial setup phase was easy."
"It's a comprehensive solution for managing documents within our organization's management framework."

Room for Improvement

Oracle Content Management experiences slow service provisioning and has complex initial setup. Licensing is costly and there are challenges with ITM, especially regarding the lack of support for cluster environments, requiring multiple instance configurations. Cloud environment enhancements are ongoing, but current assessments suggest it meets a moderate rating.

"On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments."
"The only issue my company has with the tool is the licensing part, which is expensive."
"Oracle Content Management poses complexities in initial implementation and configuration."

Pricing

"The tool's licensing part is expensive."

Service and Support

Customer service receives positive feedback, with users experiencing no significant issues. Satisfaction levels are high, with ratings of eight and nine out of ten. Technical support experiences vary; some users report minimal need for assistance, while others find difficulty in accessing support. Ratings for technical support range from five to ten, highlighting mixed experiences. Occasionally, customer service may prolong issue resolution, but generally, users express contentment with the service provided by Oracle Content Management.

Deployment

Users found Oracle Content Management's initial setup process straightforward for building services, provisioning databases, and setting up Process Cloud. While slightly more complex than Oracle VPN, it was rated seven out of ten in terms of complexity. Deployment, whether on cloud or desktop apps, was completed within three weeks. In cloud environments, the process was quick. On-prem installations required a thorough understanding of client requirements to complete the setup successfully.

Scalability

Oracle Content Management exhibits effective scalability, similar to Oracle VPN's needs. With increasing user numbers, additional resources like memory and processors might be required. Users find managing scalability to be relatively straightforward, and evaluations of scalability range from seven to nine out of ten. Therefore, users believe it handles increased demands efficiently.

Stability

Users report Oracle Content Management as highly stable, with no downtime experienced and a positive comparison to AWS. While some rate stability at seven out of ten, most users express greater satisfaction, giving it a nine. Early project launches saw no stability challenges, though there's uncertainty about scaling impacts. Stability remains a praised feature with users indicating trust in Oracle Content Management’s consistent performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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