Mobius Content Services Platform Reviews

In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our clients' entire process as they go through programs, capturing details of their work journey.

Mobius ensures that any data captured is secure, which is critical for governance requirements.

Mobius excels in ensuring data security for captured content, which is crucial. Despite the challenges in user accessibility, its security features have positively impacted our data governance. It performs well in maintaining data integrity.

The primary area for improvement is the platform's accessibility. Enhancing the user interface by simplifying it, improving color contrast, and adhering to proper coding standards for assistive technologies would be beneficial. Additionally, the interface feels outdated and isn't user-friendly, especially for those with visual impairments.

I have been using Mobius on and off for about five years.

Occasionally, there are lags when saving or proceeding to the next screen, which can be frustrating as it takes a few minutes for it to load fully.

I've faced limitations, particularly from an accessibility standpoint. These issues hinder scalability as the platform is not accessible for all users, especially those with disabilities.

We do not directly interact with Mobius customer support, as we use it through the government. All inquiries and accessibility issues are escalated through our government representatives, so I am not aware of any direct customer service interactions.

Neutral

We use Salesforce alongside Mobius for data capture. Salesforce is superior in terms of user interface accessibility and integration with other systems.

The initial setup was complicated due to governmental control over admin rights. Collaboration with government personnel was necessary to establish parameters and accounts, which led to a process that took about two weeks.

There hasn't been a noticeable return on investment as Mobius is used by government mandate. Salesforce is preferred for our internal operations because of its superior functionality.

We don't incur direct costs as the government pays for Mobius, and we use Salesforce for data capturing ourselves.

We use Salesforce for data capturing and prefer it to Mobius due to its superior features and accessibility.

If it were up to me, I wouldn't use Mobius due to its lack of accessibility and outdated interface. 

I would rate Mobius as a solution at four out of ten because it has several areas that need improvement, particularly in accessibility and usability.