ManageEngine Patch Manager Plus is a quite straightforward solution. One of the major advantages of ManageEngine Patch Manager Plus stems from the fact that it works with different operating systems and is not just restricted to Windows.
ManageEngine Patch Manager Plus is useful for my company's customers as it provides assistance with patching upgrades and helps them take care of vulnerabilities.
The most valuable feature of the solution stems from the fact that it helps keep an inventory of endpoints while ensuring that its users get to see the status of the patches, indicating if it is out-of-date or obsolete. The solution provides patches for software tools, and it can also provide patches for applications like Windows, Microsoft Office, Adobe, and many more.
ManageEngine Patch Manager Plus works perfectly, and its user interface is fine when compared to its competitors.
The solution's UI is an area that requires improvement.
I have been using ManageEngine Patch Manager Plus for four or five years. My company has a partnership with ManageEngine.
It is a stable solution. Stability-wise, I rate the solution an eight or nine out of ten.
There is not much complexity involved in the solution, considering you know what you are doing and understand how you should access and deploy it. The solution works perfectly fine.
Scalability-wise, I rate the solution a ten out of ten.
When the use of the solution for customers grows, there is a need for more endpoints, and it may grow up to 500 endpoints, and the solution's use may even be scaled up further. It is possible to do what is needed to scale up the solution for the IT environments of any of our company's customers. Before scaling up, one needs to buy the license and consider the IT architecture to see if there are any modifications required in the solution.
Around three of my company's customers who manage enterprise-sized businesses with a minimum requirement of 700 endpoints at least use the solution.
Services from the solution's technical support have been satisfactory.
I rate the initial setup phase a ten on a scale from one to two, where one is difficult, and ten is easy.
The solution is deployed in an on-premises model.
The solution can be deployed in two to three hours.
The solution's deployment phase is very straightforward and easy.
During the deployment process, our company tries to understand a customer's environment since architectures vary, and some customers may have multiple sites for whom we can make decisions on how to get the solution to work optimally. ManageEngine ensures that good documentation is available to users explaining the best way to do things. Understanding an IT environment helps the people from our company to decide on the robustness part of the solution. It also helps to understand the requirements from the beginning of the deployment phase. If people from our company know the IT environment of our customers, then it helps us to do proper planning, after which we just need to go ahead with the deployment phase of the solution. In general, planning and understanding of the architecture are areas that take time during the deployment phase, which follows after it can be done quickly.
I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive. It's not a very affordable tool. The solution has no additional costs apart from the professional fee. ManageEngine mostly offers the same pricing model.
If you plan to use the solution in an enterprise environment, you should make sure to check the recommendations from ManageEngine. It would help if you had a proper architecture and planning before proceeding with the solution's deployment process.
I rate the overall solution a ten out of ten.
