Service and Support
Huawei Wireless provides efficient technical support, though some users report delays and limited immediate assistance. Satisfaction varies, with some experiencing quick resolutions and effective communication, while others note responsiveness issues. Support quality is praised in specific regions like Europe, but challenges arise with centralized licensing and documentation access. Language barriers are mentioned by those dealing directly with Huawei's technical team in China. User agreements impact experiences, with varying wait times for equipment and procurement processes.
Deployment
Huawei Wireless's initial setup is widely varied. Many find it straightforward, quick, and manageable within hours. Some highlight complexity, particularly with GUI interfaces and POE issues, needing more expertise and teamwork. Deployment timelines range from minutes to several weeks, influenced by the number of access points and specific requirements. Maintenance needs differ, with some needing one person while others require larger teams. Issues with bugs and equipment updates occasionally arise but are not universally experienced.
Scalability
Huawei Wireless scalability is generally viewed positively with the ability to accommodate various deployment sizes. Most users find it suitable for medium-sized to large enterprises, with expansion possible through additional nodes or access points. While some users report limitations or challenges with integration, most agree it can scale effectively, with ratings ranging from six to ten out of ten. Scalability assessments frequently mention favorable ratings from industry analysts, placing Huawei Wireless among leading competitors.
Stability
Huawei Wireless is generally considered stable by many users. Some mention minor design and installation issues, overheating in certain conditions, and occasional connectivity problems. Most users highlight its lack of bugs, glitches, crashes, and freezing, praising its reliability and performance. Huawei Wireless often receives ratings like eight or nine out of ten for stability. Some users note its strong performance across multiple levels and the importance of correct channel assignment for consistent connectivity.