Haivision Media Platform Reviews

Haivision Media Platform serves as our main solution for remote collaborative contribution backhaul, helping us secure and stabilize the live video feeds coming directly from field cameras or edge servers over standard connections into the main processing of our organization.

Additionally, we use it for cloud replication of AI workload, which helps us distribute a single incoming live stream to multiple destination servers concurrently, allowing us to split the feed and send one part to our production team while providing a replica path directly to our AI model for real-time data inference without choking the source bandwidth.

We also use it for secure cross-network bridging, which helps us move any kind of feed safely between local office LANs, private WANs, and cloud environments such as AWS, while maintaining strict encryption across the internet hops.

Multiple features of Haivision Media Platform stand out to me, including the native SRT support and packet loss recovery, which help us implement a secure, reliable SRT protocol flawlessly even over unpredictable public networks or cellular bonding setups, maintaining stream integrity, which is a game changer for our case.

Additionally, the protocol interoperability feature allows us to handle streams from one network environment, maneuvering firewall traversal smoothly by changing the IP assignments in real time and outputting encrypted streams such as HLS or standard MPEG-TS over UDP, making it an invaluable bridge for hybrid cloud architecture.

Moreover, centralized web configuration with an HTTPS-based UI and browser-based multi-view interface is my personal favorite feature, helping our operations team monitor stream health and bandwidth usage concurrently without jumping between different tools.

SRT and the packet loss recovery are game changers for our team because SRT is a secure, reliable transport designed to solve a classic networking dilemma. While TCP is reliable, it is slow for live videos and forces data to stop and wait when packets go missing. SRT is a very secure and reliable transport, building a layer of intelligent error correction on top of UDP speed, using two primary weapons to defeat packet loss without destroying the low latency: ARQ and FEC.

Haivision Media Platform has positively impacted our organization with visible return on investment since launching the solution from the marketplace. Our monthly streaming infrastructure bill dropped significantly.

We have achieved around 98% latency optimization, with feed transmission delays reduced to 100 to 200 milliseconds per second.

Additionally, handling stream replication in the cloud rather than at the source has given us 38 to 42% bandwidth optimization at our edge locations.

Haivision Media Platform could be improved by adding native inline heavy transporting capabilities such as a deep HEVC to AVC conversion, allowing usage without deploying secondary hardware or separate cloud transcoder instances.

While the web UI is fully functional, a more modernized dashboard with deeper logs would be beneficial.

I have been using Haivision Media Platform for the last three and a half years in the organization.

Haivision Media Platform is stable.

The scalability is impressive; it is a scalable solution and we can easily scale up and down.

Customer support is really good, resolving my issue within 30 minutes of registering the ticket.

We did not use any different solution.

Deploying Haivision Media Platform in our environment was very easy and not at all difficult, as we achieved full deployment within three to four days and implemented it completely in the system.

The configuration process was straightforward without any challenges. The team was very supportive and helped us complete the configuration efficiently.

The improvements are measured by achieving the maximum return on investment, ensuring the money spent is directed correctly, resulting in a good ROI on the funds we pay.

We have seen an 88% monthly cost reduction, making it very inexpensive.

The monthly infrastructure bills have dropped by 88 to 90%, and we have seen 60 to 70% cheaper infrastructure by sourcing licensing directly through the AWS Marketplace and consulting the pay-as-you-go pattern, which has lowered our internal setup costs by 70%.

It has helped us eliminate premium hardware fees, saving us up to 250,000 USD per massive remote event. Additionally, on the technical and operational ROI side, latency improved by 95 to 98%, with the teams and users reporting a massive drop in feed latency, shrinking end-to-end delay from an unstable 5 to 10 seconds down to a sub-second range of 100 to 500 milliseconds.

We achieved 32 to 55% packet loss recovery through built-in automatic repeat requests and forward error correction, and we have seen 88% boost in system uptime, which aids stream redundancy by sending identical signals simultaneously across primary and backup connections, increasing stream uptime to 99.99%.

Everything regarding pricing, setup cost, and licensing was on point with no problems at all.

The metering and billing experience is one of my favorite aspects, as it uses a pay-as-you-go model, billing us monthly through the AWS Marketplace, and we only pay for what we use instead of paying randomly for licensing, which is my favorite part of using the solution.

Before choosing Haivision Media Platform, we evaluated Catapult Cloud, Twitch, Wowza Streaming Engine, and Nimble Streamer by Softvelum.

My advice for anyone looking into using Haivision Media Platform is to definitely proceed, as anyone who seeks a top-notch, highly efficient media server should go ahead with them.

I have compared other solutions as well, but I find Haivision SRT Gateway to be very top-notch and way ahead, and it is definitely a must-suggested one. I would rate this solution a 4 out of 5.

My main use case for Haivision Media Platform is receiving signals in SRT, in HLS, in different network protocols and forwarding them in order to do a distribution and retransmission of my signals to many headends nationally and internationally, outputting in different network protocols. In addition, I also use the encoding and decoding of signals with their Makitos, carrying out encoding configurations in terms of bitrate and parameters. For example, we recently had to route a signal that was going to the United States and another to Miami according to the games of the 2026 World Cup, where we took the signal in Haivision Media Platform, opened the incoming and outgoing ports, received in SRT, received in multicast and retransmitted to different headends and users, maintaining control with the parameters and tools that Haivision Media Platform gives us to monitor those signals and encrypt them.

The ease of managing live events is something we use it for the most. In addition, I value the ability of Haivision Media Platform devices to solve problems when an issue arises. With a Haivision Media Platform Gateway and a Kiloview encoder, I get a lot of capability, and it is quite fast to configure when it comes to solving a problem or failure. Recently, we had a failure where one of our encoders that carries a lot of traffic from many channels from a French brand of encoders and transcoders failed. With Haivision Media Platform, we managed to receive the signals that had gone down, convert them, and send them from there to another of our hubs and headends. This reduced errors compared to equipment like Kiloview.

I have noticed better quality in transmission for sending and receiving since some of our providers and people we work with also use Makito and Kiloview. By us actually using Haivision Media Platform and Makito, it manages to integrate quite well, and the signals are much more reliable. Errors are reduced, the signal is much cleaner, and since it is a network protocol, it manages to communicate and behave well between the receiver and the transmitter.

I have seen improvements in operating costs and the ease and simplification of many operations, where two or three devices can be handled by Haivision Media Platform alone.

I value the reliability that Haivision Media Platform gives me with its network protocol, which is quite clean and reliable, since with good configurations it gives me a lot of opportunity to reconfigure in real-time and beforehand so that the signal, both the one we receive and the one we send, is very neat and with very low latency or high latency, depending on the network parameters that Haivision Media Platform provides me. With that, I can configure effectively in real-time. I value the reliability that Haivision Media Platform offers me for pre and live configurations.

The ease of managing live events is something we use it for the most. In addition, I value the ability of Haivision Media Platform devices to solve problems when an issue arises. With a Haivision Media Platform Gateway and a Kiloview encoder, I get a lot of capability, and it is quite fast to configure when it comes to solving a problem or failure. Recently, we had a failure where one of our encoders that carries a lot of traffic from many channels from a French brand of encoders and transcoders failed. With Haivision Media Platform, we managed to receive the signals that had gone down, convert them, and send them from there to another of our hubs and headends. This reduced errors compared to equipment like Kiloview.

I have noticed better quality in transmission for sending and receiving since some of our providers and people we work with also use Makito and Kiloview. By us actually using Haivision Media Platform and Makito, it manages to integrate quite well, and the signals are much more reliable. Errors are reduced, the signal is much cleaner, and since it is a network protocol, it manages to communicate and behave well between the receiver and the transmitter.

I have seen improvements in operating costs and the ease and simplification of many operations, where two or three devices can be handled by Haivision Media Platform alone.

The previous versions of Haivision Media Platform were a bit more cumbersome since we have been working with it for more than four years. Currently, Haivision Media Platform is much more updated, much better, and more intuitive with many quite technical options. Haivision Media Platform is very technical and gives very technical parameters that others do not give. It provides a good way to optimize and give good parameters to use. I like Haivision Media Platform because the software manages to use resources effectively according to the actual quality it is giving me.

On the technical side, I would like Haivision Media Platform equipment to be a bit more robust. On many of my devices, I have 100 Mbps ports, but I would like them to have 1000 Mbps ports. I would like them to have more capacity because a 100 Mbps port makes me very limited.

Regarding Haivision Media Platform improvements, I would like software updates for problem resolution or bug fixes to be more frequent. In the documentation on the website, I would want to have a faster and more accurate way to resolve failures since it becomes cumbersome having to create an account, register, and ask support and have them answer a question that could already be included directly in the documentation to improve and make technical support much faster.

An additional improvement necessary for Haivision Media Platform would be for the gateways to add more protocols and improve IGMP, as I have had issues with IGMP for receiving some types of signals, such as UDP. They are a bit finicky for some versions, and I would like it to open up more to additional network protocols like NDI, protocols that are not being accepted so far.

I have not used another similar solution before Haivision Media Platform. We have always used many solutions, including Kiloview and ATEM, which is a French company, but of all of them, Haivision Media Platform has been our number one for rediffusion, transmission, and broadcast because of its ease, compatibility, and reliability. The others rely heavily on FFmpeg and work a lot based on FFmpeg and have several errors for which you have to call technical support and solve them in a much more cumbersome manner. In contrast, with Haivision Media Platform, the few failures you find, technical support solves quite quickly.

I did not evaluate other options before choosing Haivision Media Platform because Haivision Media Platform was already there when I arrived. I have only been working with Haivision Media Platform, and also with ATEM and Kiloview, but we prefer Haivision Media Platform.

I would rate Haivision Media Platform at nine points. I give it a nine because in terms of encoding, broadcast, sending, and receiving signals, they have been the best equipment I have worked with. The one point is due to the limitations it gives me in the technical part, and also the costs are a bit high. The nine points is because when you reach technical support, they are quite fast and very good at solving issues. The missing point is for the technical part, which needs a bit more so that it does not have many limitations but can be made a bit more scalable or that they give that opportunity.

I would advise other professionals considering using Haivision Media Platform to spend their money and take the opportunity to have quality equipment. I would tell them to invest a little more to have Haivision Media Platform equipment that is a bit more robust from the start because it becomes a little complicated when it comes to scaling on the technical side.

Besides everything I have said, Haivision Media Platform has simply been a good platform, and I always use it in all my live broadcasts and my daily use. I rate Haivision Media Platform overall at nine points.

My main use case for Haivision Media Platform is for sending and receiving streams. A specific example of how I use Haivision Media Platform for sending and receiving streams is that we take the streams from the venue or the specific event where the sports event is happening, and we send them to any of the distributors or takers.

Haivision Media Platform offers features that are easy to use and allow me to understand what is going on. I think there should be some transparency of the stream, such as thumbnails, and if this will be added, that would be great.

The interface of Haivision Media Platform is fine and the performance is also good. The switchable part is also good, meaning the switching between the two streams is working well.

Haivision Media Platform has positively impacted my organization because it is a great solution. We can take streams from outside and we can monitor the streams. Monitoring the streams has benefited my organization because we can take streams, but there is a limitation with the bandwidth you are providing through the specific license with the bandwidth, and that is also the main constraint, as we cannot exceed that limit.

Haivision Media Platform can be improved if we can directly take the stream with the encoding part; that would also be great.

Regarding needed improvements, I think there are technical limitations. The bandwidth limitations are there, so they should not exist. Additionally, I believe that at least an encoding part should be added, which would be great.

I have been using Haivision Media Platform for five years.

Haivision Media Platform is stable.

Scalability of Haivision Media Platform is good.

I am facing an issue with customer support because there is no support in India, so we have to call people outside of India.

I previously used a different solution called Streamlabs. That is also good, but it is only for monitoring, which is why I switched.

I have seen a return on investment and can share that it involves money saved.

My experience with pricing, setup cost, and licensing is that licensing and the cost are good, but support sometimes takes time because there is no support in India.

I evaluated other options before choosing Haivision Media Platform.

My advice to others looking into using Haivision Media Platform is that this is a good solution for monitoring. If we are outside the office, we can send the stream and the people we are giving the license to can monitor and see the streams and videos. Because we are using Haivision Media Platform, we are using Haivision encoders, decoders, and Haivision Gateway, and all are good. I would rate this solution a 9.