With FortressIQ, making strategic decisions for your business just got easier
Automated process discovery enables you to uncover insights at a scale and accuracy unattainable with more traditional methods. Confidently make decisions and strategically implement them across the enterprise, finally realizing the benefits promised by digital transformation.
Currently, the use cases are around customer service improvement and finance transformation, where different finance processes would need to evolve.
The process mining capability of the solution is valuable.
The way the commercial model of the product is structured must be improved.
The solution must provide a mobile version of the data query.
I have been using the solution for the last few years.
The product’s stability is very good. I rate the stability a ten out of ten.
The tool is very scalable. I rate the scalability a ten out of ten. Ten of our clients are using the solution. Our clients are enterprise-level businesses.
I rate the ease of setup a seven out of ten. The full deployment takes about three months.
To deploy the solution, we must set up the cloud instance with the client. Once that's sorted, we must set up Privacy Enhanced Gateway. It is the tool that allows for data privacy. Once we've got that in place, we configure the different sensors on the machines. Then, we do a training and orientation session and roll it up.
The solution is very expensive. It has always been quite expensive. I rate the pricing a ten out of ten on a scale where ten is expensive, and one is cheap.
We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement.
Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.
