Citrix Gateway Reviews

Citrix Gateway offers robust security and system management, significantly enhancing server protection and preventing costly data breaches. It provides substantial financial benefits by securing environments against threats. The return on investment varies based on the business model and specific cases, such as comparing traditional laptop setups with Citrix Gateway installations. Organizations can measure its impact by the savings in resources, underscoring its ability to efficiently safeguard infrastructures.

Enterprise users cite that Citrix Gateway's pricing is generally high and varies significantly, ranging from $5,000 to $15,000 annually based on model choice. Licensing can be complex with multiple options, including annual, monthly, or multi-year payments. While setup is straightforward, additional costs for support and partnerships can raise expenses. Some find the product more affordable than competitors, particularly with bundled features, though others view it as a premium, costly solution.

• "I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
• "Citrix is quite expensive."
• "There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one."

Citrix Gateway is primarily used for secure remote access, load balancing, and SSL VPN connectivity. It enables global server load balancing and high availability, facilitates virtual desktop infrastructure, and offers features like application filtering, MFA, and endpoint analysis. Additionally, it supports web application protection through WAF, consolidates remote access, and allows for integration with Citrix Virtual Apps, SaaS applications, and ADC balancing, enhancing security and performance across diverse environments and industries.

Citrix Gateway customer support receives mixed ratings. Some users rate it highly, citing responsiveness and helpful engineers, while others experience delays and lack of proactive communication. The support is seen as generally helpful, with good documentation and community forums. Users request improvements in training materials and escalation capabilities, mentioning long wait times and occasional lack of expertise. Communication issues, particularly regarding patch updates, are noted. Overall ratings vary, with some suggesting more consistent performance.

Citrix Gateway's setup varies in complexity. Some find it straightforward and quick, requiring minimal time and effort, while others describe it as complex, needing planning and expertise. Deployment often depends on the environment and configuration specifics. Many entities deploy it within a week, though it might take longer for more intricate setups. The need for pre-planning and understanding network requirements is emphasized, but many report ease once familiar with Citrix.

Citrix Gateway is often considered scalable by users, with ratings generally ranging high. Its scalability depends on deployment models, licensing, and user needs. Some users mention that scalability requires adding more appliances, while others find it easily scales across different scales of deployment. Many rely on it for medium to large businesses, utilizing features like high availability and load balancing for diverse user counts, from below 50 to around 50,000.

Citrix Gateway is characterized by strong stability, often rated between seven to nine out of ten. Users experience minimal issues and find the platform reliable. Occasional setup or update challenges are mentioned, but once properly configured, it runs smoothly. The platform is praised for its consistent performance without bugs or glitches. Certificates require periodic attention, yet users appreciate its robust design, stability, and the straightforward upgrade processes. Stability is deemed satisfactory for most users.