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Amazon Kendra Reviews

3.8 out of 5

What is Amazon Kendra?

Amazon Kendra mindshare

As of September 2025, the mindshare of Amazon Kendra in the Search as a Service category stands at 9.6%, down from 20.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Search as a Service Market Share Distribution
ProductMarket Share (%)
Amazon Kendra9.6%
Elastic Search19.3%
Xapien13.4%
Other57.7%
Search as a Service
 
 
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Top industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
17%
Manufacturing Company
9%
Retailer
8%
Government
7%
Comms Service Provider
4%
Educational Organization
3%
University
3%
Energy/Utilities Company
3%
Real Estate/Law Firm
3%
Media Company
2%
Construction Company
2%
Performing Arts
2%
Insurance Company
2%
Aerospace/Defense Firm
2%
Legal Firm
2%
Engineering Company
1%
Non Profit
1%
Healthcare Company
1%
Recruiting/Hr Firm
1%
Logistics Company
1%
Outsourcing Company
1%
Pharma/Biotech Company
1%
Venture Capital & Private Equity Firm
1%
Consumer Goods Company
1%

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Amazon Kendra customers

 
Amazon Kendra Reviews Summary
Author infoRatingReview Summary
Architect at IGT Solutions4.0I use Amazon Kendra for enterprise search and content generation, valuing its AI-enhanced search capabilities. While it offers many benefits, I find its token limits restrictive. I've also used Google and Azure, which are comparable depending on customer needs.
Quantitative Analyst at a financial services firm with 1,001-5,000 employees3.5No summary available