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Algolia vs Amazon Kendra comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Algolia
Ranking in Search as a Service
2nd
Average Rating
8.6
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Amazon Kendra
Ranking in Search as a Service
4th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Search as a Service category, the mindshare of Algolia is 10.7%, up from 7.0% compared to the previous year. The mindshare of Amazon Kendra is 9.6%, down from 20.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service Market Share Distribution
ProductMarket Share (%)
Algolia10.7%
Amazon Kendra9.6%
Other79.7%
Search as a Service
 

Featured Reviews

Alejandro Salazar - PeerSpot reviewer
Offers extensive customization options, allowing users to tailor search results to their specific needs
There are two problems. Number one, it's a bit pricey, especially when there are similar algorithms. There's one called Typesense, which we considered to lower our bill. Algolia is good for a startup because it allows you to bootstrap powerful functionalities quickly. But if that startup ends up growing and becomes quite successful, the cost of Algolia will balloon with it. So, I could imagine that Algolia might have difficulty retaining clients. The other problem I had to deal with as the lead software engineer is the documentation. I was basically assigned a guy who had no idea how Algolia works, and I had to get it to work, which I did. But the documentation for the service is not as good as it could be. You can still figure it out, but Algolia has a lot of functionalities, not just the search engine. They have built-in components for different UI libraries. In our case, we were using React, and they have a third-party library that you can import to use Algolia services as React components. It's great, but they have very little documentation for those kinds of third-party things. It's tough to use them if you don't explain to your potential developers how they're supposed to be used. I eventually had to call them directly and sit down with their engineers, and I realized that it's a great product, but they need to explain it better.
AM
Kendra has a nice AI built-in, enhancing the search experience and highly stable solution
There are many valuable features. For example, there are many documents that contain a lot of legal information. So we want to understand whether all the documents have the required complaint-related information or not, and whether they are following the standard policies of documentation. We have multiple documents, so we don't know which document has the sought-after information. Therefore, we want to perform an enterprise search on it. So there are a lot of use cases we are trying to build using these newer technologies, specifically Kendra. Moreover, Kendra has AI, which has an upper edge, and that is really helpful. It has a nice AI inbuilt, which improves the search part of it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were working with search products, brands, and different attributes specific to the product; it's faster and easier. The implementation is easy."
"It has many fine-tuning configurations. Essentially, every single piece of information you pass through it is a free document you can tailor."
"Algolia provides some cool functionalities like filtering, indexing, and searching."
"The tool is worth the money, and I have seen an ROI."
"Since Algolia is a SaaS solution, we didn't have to maintain servers, look at the indexes, and monitor services."
"It's scalable. It can be scaled massively."
"The tool is easy to use, but you need to know how it works."
"The tool provides users with personalization features that can be used to improve user interface."
"Provides flexibility to tune the relevance and ranking of results."
"We have good use cases where stability is everything. So it's a stable solution."
 

Cons

"Algolia provides a certification, which is pretty basic, and I think it can be improved in terms of a bit more detail and more elaborative content."
"The documentation for the service is not as good as it could be."
"The documentation is not beginner-friendly."
"When indexing the products, one may face some issues with the tool."
"The deployment could be easier for beginners."
"Joining is quite complex."
"The high cost of the product is an area of concern where improvements are required."
"I think they could improve the analytics view."
"There are some token limits."
"The time it takes for indexing documents could be reduced."
 

Pricing and Cost Advice

"I have heard that Algolia is an expensive solution."
"We are currently on a contract with Algolia for licensing and price."
"For any developer starting out, it is worth it."
"The product is cheap."
"In terms of the cost of Algolia, the tool is really expensive for us in Brazil since it comes to about half a million dollars."
"Algolia is a cool, super-easy-to-use, and affordable tool."
"The pricing falls in the medium range."
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Top Industries

By visitors reading reviews
Performing Arts
11%
Computer Software Company
10%
Comms Service Provider
9%
Media Company
8%
Computer Software Company
19%
Financial Services Firm
17%
Manufacturing Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Algolia?
Algolia is a cool, super-easy-to-use, and affordable tool. Suppose a company's customer is looking for Algolia's search indexing. Considering such cases, an organization needs to be ready to pay th...
What needs improvement with Algolia?
There are no areas in the product where improvements are required. I believe it is one of the best products right now. When indexing the products, one may face some issues with the tool.
What is your primary use case for Algolia?
I use Algolia for Magento 2 e-commerce websites so that I can enhance user search functionality. Throughout Algolia, our company can enhance our search results as per the user type, which can impro...
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Comparisons

 

Overview

 

Sample Customers

Birchbox, Twitch, Lacoste, Stripe, WW, Medium, Cousera, National Geographic, Zendesk, Magento
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Find out what your peers are saying about Algolia vs. Amazon Kendra and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.