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Amazon Kendra vs Elastic Search comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Kendra
Ranking in Search as a Service
2nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Elastic Search
Ranking in Search as a Service
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
71
Ranking in other categories
Indexing and Search (1st), Cloud Data Integration (9th), Vector Databases (3rd)
 

Mindshare comparison

As of July 2025, in the Search as a Service category, the mindshare of Amazon Kendra is 13.0%, down from 22.0% compared to the previous year. The mindshare of Elastic Search is 17.8%, up from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service
 

Featured Reviews

AM
Kendra has a nice AI built-in, enhancing the search experience and highly stable solution
There are many valuable features. For example, there are many documents that contain a lot of legal information. So we want to understand whether all the documents have the required complaint-related information or not, and whether they are following the standard policies of documentation. We have multiple documents, so we don't know which document has the sought-after information. Therefore, we want to perform an enterprise search on it. So there are a lot of use cases we are trying to build using these newer technologies, specifically Kendra. Moreover, Kendra has AI, which has an upper edge, and that is really helpful. It has a nice AI inbuilt, which improves the search part of it.
Anand_Kumar - PeerSpot reviewer
Captures data from all other sources and becomes a MOM aka monitoring of monitors
Scalability and ROI are the areas they have to improve. Their license terms are based on the number of cores. If you increase the number of cores, it becomes very difficult to manage at a large scale. For example, if I have a $3 million project, I won't sell it because if we're dealing with a 10 TB or 50 TB system, there are a lot of systems and applications to monitor, and I have to make an MOM (Mean of Max) for everything. This is because of the cost impact. Also, when you have horizontal scaling, it's like a multi-story building with only one elevator. You have to run around, and it's not efficient. Even the smallest task becomes difficult. That's the problem with horizontal scaling. They need to improve this because if they increase the cores and adjust the licensing accordingly, it would make more sense.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides flexibility to tune the relevance and ranking of results."
"We have good use cases where stability is everything. So it's a stable solution."
"The most valuable feature of Elastic Enterprise Search is the Discovery option for the visualization of logs on a GPU instead of on the server."
"The most valuable feature of Elastic Enterprise Search is the opportunity to search behind and between different logs."
"The solution is stable and reliable."
"Elastic Search makes handling large data volumes efficient and supports complex search operations."
"The UI is very nice, and performance wise it's quite good too."
"X-Pack provides good features, like authorization and alerts."
"Gives us a more user-friendly, centralized solution (for those who just needed a quick glance, without being masters of sed and awk) as well as the ability to implement various mechanisms for machine-learning from our logs, and sending alerts for anomalies."
"You have dashboards, it is visual, there are maps, you can create canvases. It's more visual than anything that I've ever used."
 

Cons

"There are some token limits."
"The time it takes for indexing documents could be reduced."
"There is a maximum of 10,000 entries, so the limitation means that if I wanted to analyze certain IP addresses more than 10,000 times, I wouldn't be able to dump or print that information."
"An improvement would be to have an interface that allows easier navigation and tracing of logs."
"Kibana should be more friendly, especially when building dashboards."
"I would rate the stability a seven out of ten. We faced a few issues."
"I would like to see more integration for the solution with different platforms."
"There are a lot of manual steps on the operating system. It could be simplified in the user interface."
"New Relic could be more flexible, similar to Elasticsearch."
"I don't see improvements at the moment. The current setup is working well for me, and I'm satisfied with it. Integrating with different platforms is also fine, and I'm not recommending any changes or enhancements right now."
 

Pricing and Cost Advice

"The pricing falls in the medium range."
"The price of Elasticsearch is fair. It is a more expensive solution, like QRadar. The price for Elasticsearch is not much more than other solutions we have."
"​The pricing and license model are clear: node-based model."
"The solution is affordable."
"ELK has been considered as an alternative to Splunk to reduce licensing costs."
"The solution is free."
"An X-Pack license is more affordable than Splunk."
"Although the ELK Elasticsearch software is open-source, we buy the hardware."
"The pricing model is questionable and needs to be addressed because when you would like to have the security they charge per machine."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
17%
Manufacturing Company
9%
Retailer
7%
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon Kendra?
We have good use cases where stability is everything. So it's a stable solution.
What is your experience regarding pricing and costs for Amazon Kendra?
The pricing falls in the medium range. The cost depends on the size of your use case because it has a fixed cost, not a variable. The licensing is on a monthly basis. There are no extra costs. Only...
What needs improvement with Amazon Kendra?
There are some token limits. We cannot ask questions with more than 30 tokens. Access cannot be more than 200 tokens. And the token is also, like, one point. Then views are very hard limits, and it...
What do you like most about ELK Elasticsearch?
Logsign provides us with the capability to execute multiple queries according to our requirements. The indexing is very high, making it effective for storing and retrieving logs. The real-time anal...
What is your experience regarding pricing and costs for ELK Elasticsearch?
We used the open-source version of Elasticsearch, which was free.
What needs improvement with ELK Elasticsearch?
It would be useful if a feature for renaming indices could be added without affecting the performance of other features. However, overall, the consistency and stability of Elasticsearch are already...
 

Comparisons

 

Also Known As

No data available
Elastic Enterprise Search, Swiftype, Elastic Cloud
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
Find out what your peers are saying about Amazon Kendra vs. Elastic Search and other solutions. Updated: July 2025.
861,803 professionals have used our research since 2012.