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Amazon Kendra vs Elastic Search comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Kendra
Ranking in Search as a Service
4th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Elastic Search
Ranking in Search as a Service
1st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
75
Ranking in other categories
Indexing and Search (1st), Cloud Data Integration (9th), Vector Databases (3rd)
 

Mindshare comparison

As of October 2025, in the Search as a Service category, the mindshare of Amazon Kendra is 9.0%, down from 20.6% compared to the previous year. The mindshare of Elastic Search is 19.3%, up from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service Market Share Distribution
ProductMarket Share (%)
Elastic Search19.3%
Amazon Kendra9.0%
Other71.7%
Search as a Service
 

Featured Reviews

AM
Kendra has a nice AI built-in, enhancing the search experience and highly stable solution
There are many valuable features. For example, there are many documents that contain a lot of legal information. So we want to understand whether all the documents have the required complaint-related information or not, and whether they are following the standard policies of documentation. We have multiple documents, so we don't know which document has the sought-after information. Therefore, we want to perform an enterprise search on it. So there are a lot of use cases we are trying to build using these newer technologies, specifically Kendra. Moreover, Kendra has AI, which has an upper edge, and that is really helpful. It has a nice AI inbuilt, which improves the search part of it.
Louis McCoy - PeerSpot reviewer
Searches through billions of documents have become impressively fast and consistent
The seamless scalability is something I see as among the best features Elastic Search offers. The speed with which Elastic Search is able to search through all of the documents we place into it is quite remarkable, as we search through 65 billion documents in less than a second in most cases, on a constant consistent basis. I find configuring relevant searches within Elastic Search platform very straightforward. Elastic Search is easily scalable. The customer support for Elastic Search is quite good. I advise others looking into using Elastic Search to think about the future of your platform and where you intend it to be in five years, and based on that, which version of Elastic Search best suits the needs of your platform. Additionally, jump into the AI products first as you're in the planning phase so that as you're filling out your data, the AI products and machine learning products can enrich the data real-time early on in the process, which will save you a lot of time later. The overall performance of the platform, scalability of the platform and other additional features, especially when it comes to AI, really earn the nine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have good use cases where stability is everything. So it's a stable solution."
"Provides flexibility to tune the relevance and ranking of results."
"There's lots of processing power. You can actually just add machines to get more performance if you need to. It's pretty flexible and very easy to add another log. It's not like 'oh, no, it's going to be so much extra data'. That's not a problem for the machine. It can handle it."
"The most valuable feature of Elastic Enterprise Search is user behavior analysis."
"We can easily collect all the data and view historical trends using the product. We can view the applications and identify the issues effectively."
"The solution is stable and reliable."
"The most valuable feature is the out of the box Kibana."
"The special text processing features in this solution are very important for me."
"We had many reasons to implement Elasticsearch for search term solutions. Elasticsearch products provide enterprise landscape support for different areas of the company."
"Elastic Enterprise Search is scalable. On a scale of one to 10, with one being not scalable and 10 being very scalable, I give Elastic Enterprise Search a 10."
 

Cons

"There are some token limits."
"The time it takes for indexing documents could be reduced."
"The reports could improve."
"Elastic Enterprise Search's tech support is good but it could be improved."
"Kibana should be more friendly, especially when building dashboards."
"The one area that can use improvement is the automapping of fields."
"They could improve some of the platform's infrastructure management capabilities."
"I would rate the stability a seven out of ten. We faced a few issues."
"An improvement would be to have an interface that allows easier navigation and tracing of logs."
"There is a lack of technical people to develop, implement and optimize equipment operation and web queries."
 

Pricing and Cost Advice

"The pricing falls in the medium range."
"The pricing structure depends on the scalability steps."
"we are using a licensed version of the product."
"The price could be better."
"We use the free version for some logs, but not extensive use."
"The price of Elastic Enterprise is very, very competitive."
"The version of Elastic Enterprise Search I am using is open source which is free. The pricing model should improve for the enterprise version because it is very expensive."
"It can be expensive."
"We are using the free version and intend to upgrade."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
18%
Manufacturing Company
10%
Government
8%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise9
Large Enterprise37
 

Questions from the Community

Ask a question
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What do you like most about ELK Elasticsearch?
Logsign provides us with the capability to execute multiple queries according to our requirements. The indexing is very high, making it effective for storing and retrieving logs. The real-time anal...
What is your experience regarding pricing and costs for ELK Elasticsearch?
We used the open-source version of Elasticsearch, which was free.
What needs improvement with ELK Elasticsearch?
We could benefit from refining the machine learning models that we currently use in Elastic Search, along with the possibility to integrate agents, intelligent artificial intelligence, form of agen...
 

Comparisons

 

Also Known As

No data available
Elastic Enterprise Search, Swiftype, Elastic Cloud
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
Find out what your peers are saying about Amazon Kendra vs. Elastic Search and other solutions. Updated: September 2025.
869,832 professionals have used our research since 2012.