Akamai mPulse Reviews

Name: Akamai mPulse
Brand: Akamai
Rating: 3.3 (6 reviews)

3.3 out of 5

6 reviews
66% willing to recommend

What is Akamai mPulse?

Akamai mPulse is a real user monitoring (RUM) solution that gives performance engineers, administrators, and developers the ability to effortlessly visualize website functionality issues and identify ways to improve processes that conventional testing protocols do not find. mPulse gives users usable scenarios to better understand how processes such as user interactions, visual progress, and third-party resources may be disrupting the overall user experience and application delivery.

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Akamai mPulse is the #55 ranked solution in APM tools. PeerSpot users give Akamai mPulse an average rating of 6.6 out of 10. Akamai mPulse is most commonly compared to Dynatrace: Akamai mPulse vs Dynatrace. Akamai mPulse is popular among the large enterprise segment, accounting for 71% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 18% of all views.

Buyer's Guide

Application Performance Monitoring (APM) and Observability

August 2025

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Featured Akamai mPulse reviews

Arivu Arumugam

Staff Engineer at a financial services firm with 10,001+ employees

There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature. the UI is quite good. It offers a basic set of features but nothing unique other than that as part of Akamai, you can do dynamic injections.

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it_user1461750

Head of run at a music company with 1,001-5,000 employees

We use the solution to monitor web performance. We are a worldwide company and we need to have a solution with good performance which the solution is providing us with. It has helped our company. The most valuable feature is the solutions overall performance. It is very efficient and accurate…

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it_user248907

Systems Administrator III at a retailer with 10,001+ employees

Easy to use UI Aesthetically pleasing for non-technical and mid-technical users Customizable interface It provides real-time monitoring for performance and availability of specific portions of the website without a significant data overhead. Further UI improvements Customization options for…

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Akamai mPulse mindshare

As of August 2025, the mindshare of Akamai mPulse in the Application Performance Monitoring (APM) and Observability category stands at 0.4%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Key learnings from peers

Valuable Features

Users appreciate Akamai mPulse for its detailed real-time analytics, customizable dashboards, and efficient performance monitoring. Its robust data collection capabilities provide deep insights into user behavior. Users also value its ease of integration, intuitive navigation, and accurate reporting features. Akamai mPulse's ability to handle large amounts of traffic effectively and its support for various performance metrics are frequently highlighted.

"Enables dynamic injections from within the product which is great."
"The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."

Room for Improvement

Akamai mPulse needs enhancement in data visualization and customization options. The complexity of implementing certain features can be challenging, and the lack of intuitive design hampers efficiency. Speed and flexibility of the reporting tools could be improved, and there is a need for better integration with other platforms. Additionally, more detailed documentation and responsive support would benefit users.

"The end-to-end distributor tracing connectivity isn't there."
"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."

ROI

Users reported that Akamai mPulse significantly improved website load times and customer satisfaction, leading to higher conversion rates and revenue growth. Data-driven insights allowed for better decision-making and immediate problem resolution, enhancing user experience. Technical integration was straightforward, with minimal disruption, providing measurable improvements in performance metrics. The robust analytics identified and rectified performance bottlenecks, directly contributing to increased ROI through enhanced site reliability and increased user engagement.

Pricing

Based on user feedback, Akamai mPulse's pricing is considered reasonable and competitive. Users appreciate that the setup cost is straightforward and hassle-free. The licensing process is well-organized and transparent, allowing for smooth implementation.

Popular Use Cases

Akamai mPulse is primarily utilized for real-time monitoring of website performance, allowing businesses to track end-user metrics, diagnose issues, and enhance user experience. Users appreciate its ability to visually represent data through comprehensive dashboards, aiding in quick decision-making. They value its detailed insights into visitor behavior, load times, and the impact of changes, which help in optimizing web and mobile applications effectively.

Service and Support

Users state Akamai mPulse offers responsive, knowledgeable help, addressing issues efficiently. Clients appreciate the support team's expertise and timely problem resolution. They value the personalized assistance and proactive communication, which enhances user confidence in Akamai mPulse. Some consider the support exceptional, highlighting the team's commitment to customer satisfaction.

Deployment

Users find Akamai mPulse's initial setup intuitive and quick. They appreciate the straightforward configuration and easy integration. Some users mention the need for minimal technical knowledge to get started. They value the detailed documentation and supportive customer service.

Scalability

Users find Akamai mPulse highly scalable, capable of managing significant traffic without performance degradation. They're impressed with its ability to handle large volumes of data and provide consistent insights. Many note its flexibility and adaptability, making it suitable for varied environments. Scalability is seen as one of its key strengths, ensuring reliability even under peak loads. Feedback highlights its robust infrastructure, allowing seamless growth and excellent performance metrics.

Stability

Users find Akamai mPulse's stability impressive. It runs smoothly and handles traffic spikes effectively. Downtime is rarely an issue, and performance remains consistent. Some users highlight its reliable uptime and solid infrastructure. Akamai mPulse efficiently manages heavy loads and large amounts of data. Technical glitches are minimal, and it delivers dependable results. Users express satisfaction with its robustness and dependability in different operational conditions. Stability meets high expectations.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Application Performance Monitoring (APM) and Observability Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

15%

Manufacturing Company

10%

Retailer

Educational Organization

Media Company

Non Profit

Renewables & Environment Company

Government

University

Transportation Company

Hospitality Company

Insurance Company

Outsourcing Company

Real Estate/Law Firm

Healthcare Company

Legal Firm

Construction Company

Performing Arts

Recreational Facilities/Services Company

Marketing Services Firm

Consumer Goods Company

Engineering Company

Logistics Company

Comms Service Provider

Pharma/Biotech Company

Sports Company

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Learn more about Akamai mPulse

mPulse enables users to take a deep dive into the specific performance issues and complete comprehensive error analyses, to thoroughly understand the effect on critical user interactions such as conversions, page views, and more.

mPulse gathers and delivers data on an organization's website’s performance and metrics on user web browsing experiences. The mPulse feature “Boomerang” is a JavaScript Library that monitors the website page load time. Boomerang has a unique plugin architecture and works with all websites. The Boomerang feature is embedded on each page of an organization's website.

mPulse works seamlessly with Akamai solution Ion, so the RUM data can be instantly gathered once the Luna Control Center has been activated. Ion instantly attaches Boomerang to the organization’s web properties; there is no need to change the website code.

Akamai mPulse Benefits

Third-party monitoring: mPulse enables users to effortlessly monitor and visualize the effect that third-party vendors, resources, and scripts may have on the organization’s web properties.
Real-time intuitions: RUM data is continually being gathered, so users are able to instantly experience changes in user performance during every critical event. Users are able to respond immediately and make corrections or amendments as needed. Additionally, mPulse integrates effectively with other third-party notification solutions, such as Slack, PagerDuty, and webhook API support.
Framework integrations: mPulse integrates with many of today’s popular single-page application (SPA) frameworks, such as React.js, Backbone.js, Angular.js, Ember.js, and even some custom frameworks. mPulse has the ability to also be seamlessly integrated in Non-SPA websites.
Intuitive feedback: mPulse gathers data and creates workable solutions so users have a better understanding of how objects, images, or even entire pages are affecting user behavior. Users can gather numerous metrics (custom or advanced) to achieve a better, more complete understanding of ways to improve the user experience with the application or website.
Custom metrics and timers: With mPulse, users can effortlessly create custom timers to discover important performance sessions unique to the application. The mPulse dashboard allows users to set up trackers for numerous metrics, such as:
- First image load time
- Sidebar load time
- Page load times
- Third-party resource content load time
mPulse Beacon API: This valuable benefit allows users to send custom metrics from mobile and web applications to mPulse. This gives mPulse greater flexibility and usability to frameworks and platforms that can make HTTP calls. Representational State Transfer (REST) interface is included and is able to be used by any web application using any language running on the platform. There is also a Beacon API library for JavaScript. This option is available from the dashboard by creating a new application and an API key.

Akamai mPulse was previously known as SOASTA mPulse.

Akamai mPulse customers

Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei