Managed Collaboration Services provide companies with a streamlined way to facilitate teamwork by managing and supporting communication tools and platforms.
The top 5 Managed Collaboration Service solutions are CDW Managed Collaboration Services, Avanade Managed Services, Infosys Unified Communications Collaboration, NTT Managed Collaboration and Productivity Services and DXC Intelligent Collaboration Services, as ranked by PeerSpot users in December 2025. CDW Managed Collaboration Services received the highest rating of 0.0 among the leaders and is the most popular solution in terms of searches by peers, and Avanade Managed Services holds the largest mind share of 20.1%.
These services allow organizations to concentrate on their core activities while experts handle the management of various collaboration tools. Managed Collaboration Services include maintenance, security, and updates, ensuring that communication platforms operate efficiently and securely. Leveraging these services can mitigate technical challenges and reduce downtime for enterprises.
What are the critical features of the solutions?Managed Collaboration Services have been successfully implemented in industries such as healthcare, finance, and education. In healthcare, they ensure compliance with privacy regulations while enabling secure communication among staff. Finance organizations use these services to protect sensitive financial data, while education institutions benefit from improved collaboration among faculty and students.
Managed Collaboration Services help organizations optimize their collaboration tools, leading to better efficiency and security. By offloading the management of these tools, organizations can focus on their primary objectives.
| Product | Market Share (%) |
|---|---|
| Avanade Managed Services | 20.1% |
| CDW Managed Collaboration Services | 17.4% |
| Infosys Unified Communications Collaboration | 15.3% |
| Other | 47.2% |
