As organizations look into the Business Continuity Planning (BCP) across the world, they are rapidly deploying or upgrading unified communication solutions to enable world-class communication and collaboration infrastructure. The number of devices and applications in an organization have been increasing exponentially. Coupled with a highly mobile workforce, the demand for high-volume messaging, call sharing, video and meeting capabilities are the need of the hour. Unified communications and collaboration provides benefits to enterprises by providing real-time unified access to interactions, through integration of multiple communication platforms that have the potential to offer seamless user experience.
| Product | Market Share (%) |
|---|---|
| Infosys Unified Communications Collaboration | 15.3% |
| Avanade Managed Services | 20.1% |
| CDW Managed Collaboration Services | 17.4% |
| Other | 47.199999999999996% |
Unified Communications and Collaboration (UC&C) Services provides end-to-end, flexible, and cost-effective collaboration technology solutions that enable digital workplaces for global enterprises
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