Turbot Reviews

Turbot is used for automation in RPA across different domains including retail, retail banking operations, real estate, and various business use cases on airline portals.

In the retail banking domain, Turbot handles the reconciliation process, which previously involved huge manual operations prone to human errors. The reconciliation process has been converted into automation with the help of RPA using Turbot.

Regarding airline automations, Turbot serves the live feeds of airlines and caters to meal services. Depending on the preferences users have provided for meal selections, they are served by the catering service and delivered when they board the flight.

Turbot's best feature is its ease of use and simple installation process, as it is a no-code, low-code platform. It is well integrated with all libraries that can be used directly with drag and drop feature availability, including Excel automation, Outlook automation, reading and writing emails, and automating web portals with the Universal Recorder feature, which records all applications using one single recorder whether it is a desktop application, web application, or mainframe application.

The Universal Recorder has positively impacted my daily work and my team's productivity because we do not have to rely on any other recorder and have consistency of the XPath and web element capturing. It automatically captures depending on the target application. Users do not have to do anything else; they just have to start the recorder, click on the actions, and things will get recorded easily.

Another feature of Turbot is the low-code Cockpit web application, which provides a real pictorial view of all the bots on the dashboards, showing what is running, what is in progress, what is paused or failed. It has a continuous notification system in case of failures and successful bot executions, and includes a user management feature with role-based access control.

Since integrating with Turbot, our organization has benefited by reducing the FTE percentage from 5% of the manual team using it. We have cut down almost 20 FTE resources, which has saved our costs, and the integration of automation with Turbot has served significantly in the cost optimization part.

These cost savings and resource reductions were seen within a year of implementing Turbot. The specific process that benefited the most was related to retail operations of reconciliation of the manual books.

Turbot integrates well with all other applications such as Excel, Outlook, the S3 bucket of AWS, and other API applications, which can be easily integrated with the help of REST API and SOAP components directly available. It also has a rich feature for developing custom libraries and components which are easily accessible through the toolbox of the application.

Turbot has rich documentation with user guides that can be directly followed, and there are YouTube videos now published on Turbot application on how to get started and how to begin with one single RPA bot to convert manual tasks into automation.

The support system of Turbot needs more improvement in terms of raising SLA tickets and maintaining the TAT should get a little more refined, but not in respect to features, as rest of all things are good.

Turbot should have a community site because it is currently missing from the application. Such a site would allow users to write down their queries and get responses globally. It should have a centralized community where users can start publishing their queries and get responses.

I have been using Turbot for almost six years.

Turbot is quite stable. We have scaled from five to ten bots, to 100, to 200, to 500 bots currently in production, so it is very scalable for us.

Turbot handles scaling up or down based on our workload needs pretty well. It has managed scalability effectively in terms of the processes and workflows we have automated so far.

Regarding Turbot's AI capabilities, I see that it has guardrails in place, and depending on the region's specifics of the users, they maintain security and governance at a very high standard in terms of AI capabilities, governance, and compliance.

We handle compliance requirements effectively; it helps to regularize the standards and everything. We have our internal process in dealing with compliance and governance, including a CAB and advisory body to approve all requests, maintaining everything in place with respect to security and PII data.

Previously, we evaluated UiPath and Automation Anywhere, but unfortunately, they had higher licensing costs, which is why we chose Turbot over them.

We update or upgrade Turbot in our environment on a quarterly basis, and the process is very smooth; it does not take more than 30 minutes of downtime to upgrade the application.

We have saved significantly on the FTE part; originally, our reconciliation team had 50 members, which we have reduced by 50%, so we currently have only 25 team members doing the reconciliation. On the cost part, it has a very low license cost, and everything has been enhanced with the implementation of bot agents.

For others looking into using Turbot, I would advise them to definitely move forward due to the budget; it has very low licensing costs and implementation due to its low-code, no-code platform, which can be easily implemented by any citizen developers.

Currently, I do not see any improvements needed for Turbot; everything regarding performance is providing great services for us. The review rating given for this product is 8.

My main use case for Turbot to manage our multi-cloud environment. As things grow, keeping track of everything manually becomes difficult. Turbot helps us identify misconfigurations, maintain consistent security policies, and fix certain issues when they come up.

It has been quite helpful for our compliance and security teams. We estimate that it saves us around two to three hours a day on monitoring and maintaining our compliance requirements.

It also helps us stay prepared for audits and maintain our ISO/IEC 27001 certification, as we're able to keep a closer eye on our security controls.

The features I find most useful are centralized policy management and continuous compliance monitoring.

The predefined policy library is probably the biggest time-saver for us. Rather than having to create every rule ourselves, we can use existing policies and make adjustments where necessary. This makes managing everything a lot easier.

I think ease of use is the main area that needs improvement. If you're new to Turbot, it can take a while to understand how its policies and configurations work.

There's quite a learning curve, and you need someone with the right technical knowledge to get the most out of it. I would also like to see clearer documentation and better troubleshooting guidance.

I'd give it a seven out of ten for ease of use. It's a capable platform, but getting started isn't particularly straightforward.

I have been using Turbot for a little over a year.

So far, we've had a pretty good experience with its stability. I've seen some other users mention occasional slowdowns, but we haven't experienced anything like that ourselves.We've been using it for a little over a year now and haven't had any significant stability issues.

We're an organization with around 200 employees, and Turbot has been sufficient for our current requirements. turbot says it has a library of more than 14,000 policies, which gives us plenty of options as our requirements grow. However, we haven't implemented that many policies ourselves, so I can't really comment on how well it performs at a much larger scale.

Turbot's customer support offers 24/7 assistance and a critical response SLA, and they have been quite helpful during our implementation process when we had to navigate the system.

I would rate the customer support an eight on a scale of 1 to 10.

We previously used Cloud Custodian, but we found it a little clunky and it required quite a bit of manual work from our team. We wanted something that would make managing our cloud policies easier, so we started looking at Turbot. After seeing what it offered, we decided to give it a try.

I wasn't directly involved in the pricing or licensing discussions, so I can't really comment on those. From what I remember, the whole process of getting the deal finalized took around a month.

No

We haven't really measured the ROI yet. We've only been using Turbot for a little over a year, and our teams are still getting used to the platform. Although we've seen some time savings, it's still too early for us to say whether those savings justify the overall cost. We'll need more time to assess that properly.

I wasn't directly involved in the pricing or licensing discussions, so I can't really comment on those. From what I remember, the whole process of getting the deal finalized took around a month.

We didn't really evaluate multiple solutions before choosing Turbot. It was suggested by someone within our organization, and we decided to take a look at it. After reviewing the platform, we thought it was worth giving it a try.

I'd give Turbot an overall rating of seven out of ten.

For anyone considering it, I'd suggest first looking at the specific problems you're trying to solve, whether that's cloud misconfigurations, resource tagging, or managing policies across multiple accounts. I'd also recommend trying it out with a small part of your cloud environment before committing. It's a useful platform, but keep in mind that there's a learning curve, and you'll need to factor in the time and effort involved in getting everything set up.