Creating a positive opinion of your company means making it easy for customers to get what they need. With Nuance IVR, your callers will feel like they're talking with their very own personal assistant.
Nuance IVR is the #2 ranked solution in top IVR Systems. PeerSpot users give Nuance IVR an average rating of 8.0 out of 10. Nuance IVR is most commonly compared to NICE CXone:
Nuance IVR vs NICE CXone. Nuance IVR is popular among the large enterprise segment,
accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a
financial services firm, accounting for 16% of all views.
Nuance IVR mindshare
As of September 2025, the mindshare of Nuance IVR in the IVR Systems category
stands at 15.9%, down from 36.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
