2019-07-31T05:52:00Z
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
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What needs improvement with Veeam Agent for Microsoft Windows?

Please share with the community what you think needs improvement with Veeam Agent for Microsoft Windows.

What are its weaknesses? What would you like to see changed in a future version?

27
PeerSpot user
27 Answers
JV
IT Director at UAGM
Real User
Top 10
2022-07-28T19:21:00Z
Jul 28, 2022

Veeam Agent for Microsoft Windows should improve by having more features, easier deployment, and compatibility with Unix boxes.

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Kevin Honde - PeerSpot reviewer
Data Solution Architect at Econet Wireless Zimbabwe
Real User
Top 5Leaderboard
2022-05-31T16:57:46Z
May 31, 2022

The price of Veeam Agent for Microsoft Windows could improve.

RN
Business Development Manager at a tech services company with 1-10 employees
Reseller
Top 5
2022-03-10T11:57:00Z
Mar 10, 2022

Everything is good with the solution. The only thing that's not as good with Veeam Agent for Microsoft Windows is the compression ratio and the application ratio. They should also offer better reports, for better monitoring.

Amgad Soliman - PeerSpot reviewer
Senior System & Security Administrator at a legal firm with 51-200 employees
Real User
Top 5Leaderboard
2021-12-17T13:54:00Z
Dec 17, 2021

The solution could always offer a bit more. With the currency exchange, the solution ends up being quite expensive. It would be ideal if they could make it so that it was cheaper for users in our region.

Tommy Myo Min Aung - PeerSpot reviewer
Senior System Engineer at a energy/utilities company with 501-1,000 employees
Real User
Top 5
2021-11-18T18:45:00Z
Nov 18, 2021

A feature I would like to see is universal restore. At the moment, restoration can only be smooth on the same hardware. If you have a server and you back it up with Veeam Agent, in case it fails or crashes. If you later buy a new server because the same one isn't available on the market anymore, there's a high chance that Windows will not boot up if you restore from the Veeam backup because the hardware is now different. Acronis has the universal restore feature, so it will work with generic drivers and you can restore Windows in any dissimilar hardware. As far as I know, Veeam doesn't have this feature yet.

YS
Lead Presales at a tech services company with 1-10 employees
Real User
Top 5Leaderboard
2021-11-05T12:45:56Z
Nov 5, 2021

The solution lacks instant recovery. Specific file and file-level backup are not there. That is the challenge.

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Enayat Galsulkar - PeerSpot reviewer
Senior Information Security Consultant at Future Telecom
Real User
Top 5Leaderboard
2021-05-19T11:37:00Z
May 19, 2021

The support could be improved and made faster. There is zero support. The reporting part and customization for backup policy can also be improved.

Wira Chinwong - PeerSpot reviewer
Service Director at scsi co.,ltd
Real User
Top 5
2021-04-30T10:41:25Z
Apr 30, 2021

It would be ideal with we could move the data to a physical server. Right now, we can only make it move to the standby server, however, it must be the virtualization, must be the Veeam servers. I'm speaking of replication. If they could let you can do replication to physical servers - a backup from physical servers and a replication to physical servers - that will be better. Other than that, the solution really isn't missing any functionality or features. We're quite happy with it.

MA
Technical Presales Consultant/ Engineer at Ingram Micro
Real User
Top 5Leaderboard
2021-04-10T16:12:04Z
Apr 10, 2021

I can't think of an area where the solution is lacking in features. Overall, it's quite good, and more money is going into R&D already. That said, there are many things they can develop for the Linux agent. The Windows agent is quite complete. Some customers have Oracle databases and Veeam does support back up of Oracle databases. There is a specific setup in Oracle when you have the Oracle databases configured with the ASM - something related to Oracle storage back up. Veeam cannot back up or restore ASM disks as of right now. It could be something they could offer in the future. Some customers that are in the industrial sector are using legacy systems, systems that are very old and running on Windows 2000 or Windows NT, Windows 2003, and they're physical, they're not even virtual. Veeam here is pretty weak, as Veeam supports 2008 or Service Pack 1 and above. Anything before that, the Veeam Agent for Windows will not be able to back up anything. I don't expect Veeam to be releasing agents for older editions of operating systems. Veeam itself is a new company. On the other hand, if you go to the competition, like Veritas, you'll see that Veritas is a well-established company in the market since way back and therefore they have these agents that can back up the older versions of Windows.

BJ
Backup Engineer at a tech services company with 501-1,000 employees
Real User
Top 5
2021-03-17T20:56:55Z
Mar 17, 2021

In the next release, I would like to see it easier to implement. It may be an issue internally, where something was missed in the installation.

FD
Senior Solution Architect at a comms service provider with 11-50 employees
Real User
Top 5
2021-02-04T16:53:28Z
Feb 4, 2021

It fulfills our needs in terms of features. In terms of improvements, they can maybe improve its documentation.

Steve Lowrey - PeerSpot reviewer
Owner / IT operator at Fairview Schools
Reseller
Top 5
2021-01-28T20:54:03Z
Jan 28, 2021

I can't think of anything that may be missing. I have basic replication and backup in place and it's doing what I want.

Yogesh (Datamotive) - PeerSpot reviewer
Founder at a tech company with 11-50 employees
Real User
Top 10
2020-10-08T07:25:23Z
Oct 8, 2020

Some users might think the interface could be improved. It's a subjective thing, I'm fine with it.

Rudolf Kozdon - PeerSpot reviewer
IT specialist - Monitoring and security at Operator ICT
Real User
2020-09-15T11:13:35Z
Sep 15, 2020

The only things that I can think of where Veeam can improve are in very small details. For example, there are some things that I would prefer included in reporting on backups that are currently missing. This is not a problem with the product that needs to be repaired, it is my personal use case that I hope can be addressed.

MH
System Engineer at a computer software company with 201-500 employees
Real User
2020-08-12T07:01:48Z
Aug 12, 2020

I do not think that I can be specific about certain things that Veeam needs to do to improve. They just need to continue the development to follow trends in the industry, the development of the Microsoft operating system, and incorporate new functionalities into the Veeam Agent to keep the product competitive in the market. The situation with the Veeam Agent for Windows is pretty much the same as for the Veeam Agent for Linux. Agents use the functionality of the operating systems to keep a record of the platform in a stable state. They make a snapshot of the operating system and then can release or replace the state of the operating system to a stable state from the snapshot if it becomes unstable. The difference in the products is just the need to follow the requirements of the OS version where it is deployed.

RM
IT manager at a financial services firm with 11-50 employees
Real User
Top 5
2020-08-06T06:44:41Z
Aug 6, 2020

If you are doing an AIX backup then you have to use the CLI because it doesn't appear on the console, the way that Windows and Linux jobs do. It is something that I was looking for and was told that Veeam supported, but when I tried it, I found that it was not implemented well. This is actually why we are using different backup solutions. One is for the AIX part, whereas the others are for the virtualized environment that includes Windows and Linux servers. One of the biggest issues that we ran into during our implementation was that you cannot use two solutions for the same tape library. One handy feature that Infrascale has is that if the server fails then you can boot it up directly from the appliance, rather than having to restore it to a machine, first. That is very helpful.

EC
IT Manager - Infrastructure at a tech services company with 51-200 employees
Real User
2020-07-13T06:56:00Z
Jul 13, 2020

We started with Zerto and moved to Veeam to save costs. It did the job but I wasn’t as impressed with the orchestration as it didn’t do the re-IP and spin up automatically. It caused some delays during the snapshot and replication process. We went from a 30 second RTO to a 2-3 hour RTO. Since that was still within our requirements and cost reduction was the goal, we stuck with Veeam. This experience was at my last company so it’s 2 years ago. Had we started with Veeam, it’s likely we would have been fine with it but I was a bit spoiled starting with Zerto’s polished replication. We will likely go down the Veeam route again as we are about to initiate a DR project at Ariens and believe Veeam will be “good enough.” I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers.

FL
IT Manager at a construction company with 1,001-5,000 employees
Real User
2019-09-19T08:40:00Z
Sep 19, 2019

It is not always easy to update this solution to the newer version, so the update process needs to be improved. It can be a pain. In the network discovery, we still have to use the agents for some machines.

Tommy Myo Min Aung - PeerSpot reviewer
Senior System Engineer at a energy/utilities company with 501-1,000 employees
Real User
Top 5
2019-09-19T08:39:00Z
Sep 19, 2019

I've found a lot of difficulties on the initial setup and especially in terms of credentials. We really need a Window OS and local admin account. It doesn't like the domain admin account. it's a primary permission issue.

SK
IT Consultant at a transportation company with 1,001-5,000 employees
Consultant
2019-09-19T08:39:00Z
Sep 19, 2019

The solution needs continuous data protection; something that allows for continuity. If one site is failing, the other site can come up so everything keeps going. The data protection should be continuous rather than schedule-based. The predictability of the solution needs improvement. Sometimes, if it's doing something at the back end, it may go slow. Today, the backup completion took four hours, but sometimes it can do the backup in 30 minutes or an hour. With solutions like NetBackup, I can predict to a much higher degree of certainty how long something will take to complete. The user interface is good, but occasionally the change rate of the visible information is a bit slow and provides the wrong guidance. For example, the visible bandwidth might refresh only after five minutes, so sometimes you're looking at incorrect details because the refresh hasn't happened yet.

GB
System Manager at Ergon
Real User
2019-08-29T09:32:00Z
Aug 29, 2019

An area that this solution could be improved would be with the licensing.

PM
IT Technician at Thaba Chweu
Real User
2019-08-29T08:53:00Z
Aug 29, 2019

Generally, I think it is a good product and there is not so much to add. There are a few places where it can be improved. One place where the product can be improved is the update time. Updating sometimes gives us a problem by taking too long or causing other problems. It's not as straightforward as it should be. I would like to have an app for connecting with my mobile and my laptop. It would be nice if I can just look at it with a mobile device from home and more than one way to connect so I would not have to always use one device.

GD
IT Professional at a tech services company with 1,001-5,000 employees
Real User
2019-08-19T05:47:00Z
Aug 19, 2019

I would like to see a more user-friendly installation process and better technical support. The troubleshooting for Windows needs to improve.

Lobna Alkomy - PeerSpot reviewer
Backup & Recovery Section Head at a retailer with 1,001-5,000 employees
Real User
Top 5
2019-08-08T07:02:00Z
Aug 8, 2019

This solution has many issues with the VSS (Volume Snapshot Service) when working with the Hyper-V solution. They are related to networking and a need to restart the host. The stability of this solution needs to be improved. We used it with windows server 2012 R2 and we faced many problems related to the VSS service, the backup failed due to some issues with the VSS service and the solution was to restart not the service but the host totally to back again in full function. it was very bad situation especially we are talking about Hyper-V host with many production machines. Honestly, i ca't be sure that the reason in veeam, may be in the window.

TM
Web developer at a energy/utilities company with self employed
Real User
2019-08-05T06:24:00Z
Aug 5, 2019

So far, the solution has been working very well for us. Maybe in the future, they could do something better with the user interface and the performance, but so far it's a really good, efficient solution.

David Dotan Sofer - PeerSpot reviewer
CTO at SoferTech
Real User
Top 20
2019-08-01T05:43:00Z
Aug 1, 2019

If I'm trying to locate an item to restore from one of the backups, I would appreciate the ability to perform a global search on the catalog. This includes all backups from the entire infrastructure. I would like to have more flexibility in terms of reporting details about the backup. Specifically, I would like to get it from the whole infrastructure, instead of each one of the jobs.

AM
CEO at a tech services company with 1-10 employees
Reseller
Top 20
2019-07-31T05:52:00Z
Jul 31, 2019

The problems with this solution are generally tied to the Windows environment. I would like to have a more automated installation process.

Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Apr 10, 2021
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 11 answers
David Dotan Sofer - PeerSpot reviewer
CTO at SoferTech
Aug 1, 2019
Our licensing fees are on a yearly basis.
PM
IT Technician at Thaba Chweu
Aug 29, 2019
Because we buy licenses for a longer-term — in our case we have chosen to go with three years — that gives us a discount and it's not so expensive. The longer the term for your subscriptions the more discount you get per year. I think you can go anywhere from one to five years.
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
May 31, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 18 answers
David Dotan Sofer - PeerSpot reviewer
CTO at SoferTech
Aug 1, 2019
Our licensing fees are on a yearly basis.
PM
IT Technician at Thaba Chweu
Aug 29, 2019
Because we buy licenses for a longer-term — in our case we have chosen to go with three years — that gives us a discount and it's not so expensive. The longer the term for your subscriptions the more discount you get per year. I think you can go anywhere from one to five years.
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