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2020-05-17T07:16:56Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What needs improvement with Splunk Cloud?

Please share with the community what you think needs improvement with Splunk Cloud.

What are its weaknesses? What would you like to see changed in a future version?

5
PeerSpot user
5 Answers
SO
Sr BigData Infrastructure Architect at a hospitality company with 10,001+ employees
Real User
2020-09-27T04:10:01Z
27 September 20

The pricing models should be improved and optimized. Right now, the pricing is a bit too expensive. One other thing you need is more ability to customize the dashboard to the way you want to have it. If you had a template that you could create and label inside of Splunk that would be good. One good thing that could be added to the AWS side of the solution is that you should have an OPS (Operation Alert) alert built into the dashboard that comes with Splunk. That would be very useful. For example, if you have a pre-defined template creator to fill in the information to forms that are loaded. That would be really beneficial.

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BR
Director - Corporate Infrastructure at NTT Data India Enterprise Application Services Pri
Real User
2020-07-13T06:55:00Z
13 July 20

The only thing I would say is an issue is the cost. It matches other products. The costs can be justified for the value that we gain. The entire threat analysis stack should come in a bundle. If the cost was matchable with other products I think Splunk would pick up in the market. I did evaluate other products and installations. I can't compare it to Splunk.

Juha Strandman - PeerSpot reviewer
Owner at a reseller with 1-10 employees
Reseller
2020-06-18T05:17:51Z
18 June 20

The only thing that is missing compared with Splunk Enterprise is the ability to manually edit all config files. This task is easily handled with support tickets but sometimes is would be nice to experiment directly.

IL
Lead Developer, Solution Analyst at a university with 10,001+ employees
Real User
2020-06-18T05:17:51Z
18 June 20

Although there is documentation available, it is really hard for me to find relevant topics on what it is that I'm searching for. For example, when something goes wrong, I can spend hours trying to figure out the problem and have nothing to refer to. I find that it confuses me somewhat, so it is something that can be improved. I feel that technical support can be improved because it is always done through the use of a support ticket, which is not very convenient. Setting up and configuring integrations are not easy to do.

AK
Cloud Architect at Sainsbury's Supermarkets Ltd
Real User
2020-05-17T07:16:56Z
17 May 20

The training models can only be accessed for 30 days, even if it is paid training. This is a limitation that I feel should be lifted because if we are paying for it then we want to be able to continue to use it.

Related Questions
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
May 16, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 8 answers
AK
Cloud Architect at Sainsbury's Supermarkets Ltd
17 May 20
This solution is very useful for our Infosec team that manages our enterprise-level security. It collects logs from all of our on-premises devices and servers for search and analysis. All of the logs are collected on-premises and then sent to Splunk Cloud for analysis.
Juha Strandman - PeerSpot reviewer
Owner at a reseller with 1-10 employees
18 June 20
We are a Splunk reseller and Splunk Cloud is one of the main products that we work with. Our customers implement this product for log management, application management, application testing, and process management. They also have it for customer service use cases.
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Jul 05, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 9 answers
AK
Cloud Architect at Sainsbury's Supermarkets Ltd
17 May 20
Compared to other products, Splunk Cloud is expensive. The licensing is based on the amount of data that we send to the cloud on a daily basis. It is expensive, although it has more features than other SIEM tools.
Juha Strandman - PeerSpot reviewer
Owner at a reseller with 1-10 employees
18 June 20
The licensing costs depend on the data ingest volume. If you weigh the costs and the benefits, the benefits are great and it is money well spent.
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