Lead Engineer - Network & Security at Connex Information Technologies
Real User
Top 10
Jun 29, 2026
Compared to competitors such as Cyber and ThreatMon, the details provided by SOCRadar Extended Threat Intelligence are very accurate, and I get detailed reports. I don't think there are many improvements needed from SOCRadar's point of view. Technologies always evolve. Continuous improvement helps all the customers around the world. Ten out of ten means your product is almost accurate, with no need for upgrades or updates in the future. That is why I marked it as eight. I have used the managed takedown services from SOCRadar Extended Threat Intelligence. The takedown services are very helpful for any organization. Whenever there are specific domains misusing your brand, it is beneficial from the customer's perspective to accurately take down those domains. SOCRadar effectively helps to remove those domains.
Principal Cybersecurity Engineer at a tech vendor with 1,001-5,000 employees
Real User
Top 20
Jun 29, 2026
The support quality is inconsistent. While support is adequate in some scenarios, they fail to assist when we request takedowns of websites that use our company's key information and portray themselves as fake versions of our company. In these situations, they respond that this falls outside their scope. During the proof of concept phase, this was within their scope, but after purchasing, when we ask them to take down websites similar to our company, they refuse by stating it does not come within their scope. Recently, SOCRadar Extended Threat Intelligence integrated its own artificial intelligence, but I do not believe it is sufficiently capable. The AI still requires training on its own platform and does not provide accurate results. The platform can deliver good results based on the data it possesses. When asking generic questions, the AI has difficulty, but when we navigate to any particular page and ask for details regarding it, the results improve. However, when directly requesting information from the dashboard, the AI does not work as expected.
Cybersecurity Consultant at a tech services company with 11-50 employees
Real User
Top 10
Jun 27, 2026
The dashboard and alerting, especially the dashboard, needs some fine-tuning at first. At first, there was a lot of noise in the dashboard, with some things that were already taken care of reappearing in the dashboard. Once I fine-tuned it and selected what I wanted to see, the dashboard became really the best thing in the solution. Once everything is fine-tuned, I need only to look at the dashboard. Regarding improvement, SOCRadar Extended Threat Intelligence is already advanced and well-mature. Perhaps they could improve the dashboard slightly, though the navigating system is quite efficient and the dashboard is efficient. There is an AI assistant with everything I need, so I do not know of any improvement to suggest to make it better. Regarding improvement, I do not really have anything to say. They shared their roadmap with me a few times ago, so I will let them provide new metrics and new information to make it better. I do not have anything to add regarding improvement. The solution is quite mature right now, so I have nothing to add.
There are many things that could be improved in SOCRadar Extended Threat Intelligence. Firstly, it could benefit from improvements in SIEM SOAR integration, alert customization, and deeper threat context, which are areas for more effective enhancement for SOC teams. Overall, SOCRadar Extended Threat Intelligence does great things, but one additional area that could be improved is advanced reporting and analysis. This improvement could focus on customizable reporting and dashboards, along with expanded automation and API integration.
Senior Cyber Security Expert at a computer software company with 201-500 employees
Real User
Top 10
Feb 24, 2026
Pricing is a problem as I see it. The credit-based model is extremely expensive. If a company does not have at least €70,000 to invest, they tend to avoid the solution because of the cost structure. The issue is not necessarily the pricing itself, but rather the credit-based model. If the pricing were structured as a flat fee of €70,000 or €30,000 with unlimited searches and unlimited credits, I would see much greater value in the solution. However, with the current model, you pay tens of thousands of euros and still have limitations on your searches. For an MSSP like myself, this is particularly challenging because we have dozens of customers. If we conduct a search for every customer monthly, bi-monthly, or even quarterly, the credits will be depleted by the end of the year or even sooner. The credits can become expendable very quickly, sometimes within a few months. This is the only downside of SOCRadar Extended Threat Intelligence. Otherwise, I believe it is almost the perfect tool for CTI. I consider it the leading CTI tool on the market. There are many others that try to get close to it, but they are not even close.
Learn what your peers think about SOCRadar Extended Threat Intelligence. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
SOCRadar Extended Threat Intelligence enables users to identify and mitigate cybersecurity risks through comprehensive threat visibility and real-time monitoring.
Organizations utilize SOCRadar Extended Threat Intelligence for early detection and proactive defense against potential cyber attacks. With its robust features, users gain enhanced security posture and informed strategic decision-making. Detailed analytics and actionable insights contribute to improved threat response and...
Compared to competitors such as Cyber and ThreatMon, the details provided by SOCRadar Extended Threat Intelligence are very accurate, and I get detailed reports. I don't think there are many improvements needed from SOCRadar's point of view. Technologies always evolve. Continuous improvement helps all the customers around the world. Ten out of ten means your product is almost accurate, with no need for upgrades or updates in the future. That is why I marked it as eight. I have used the managed takedown services from SOCRadar Extended Threat Intelligence. The takedown services are very helpful for any organization. Whenever there are specific domains misusing your brand, it is beneficial from the customer's perspective to accurately take down those domains. SOCRadar effectively helps to remove those domains.
The support quality is inconsistent. While support is adequate in some scenarios, they fail to assist when we request takedowns of websites that use our company's key information and portray themselves as fake versions of our company. In these situations, they respond that this falls outside their scope. During the proof of concept phase, this was within their scope, but after purchasing, when we ask them to take down websites similar to our company, they refuse by stating it does not come within their scope. Recently, SOCRadar Extended Threat Intelligence integrated its own artificial intelligence, but I do not believe it is sufficiently capable. The AI still requires training on its own platform and does not provide accurate results. The platform can deliver good results based on the data it possesses. When asking generic questions, the AI has difficulty, but when we navigate to any particular page and ask for details regarding it, the results improve. However, when directly requesting information from the dashboard, the AI does not work as expected.
The dashboard and alerting, especially the dashboard, needs some fine-tuning at first. At first, there was a lot of noise in the dashboard, with some things that were already taken care of reappearing in the dashboard. Once I fine-tuned it and selected what I wanted to see, the dashboard became really the best thing in the solution. Once everything is fine-tuned, I need only to look at the dashboard. Regarding improvement, SOCRadar Extended Threat Intelligence is already advanced and well-mature. Perhaps they could improve the dashboard slightly, though the navigating system is quite efficient and the dashboard is efficient. There is an AI assistant with everything I need, so I do not know of any improvement to suggest to make it better. Regarding improvement, I do not really have anything to say. They shared their roadmap with me a few times ago, so I will let them provide new metrics and new information to make it better. I do not have anything to add regarding improvement. The solution is quite mature right now, so I have nothing to add.
There are many things that could be improved in SOCRadar Extended Threat Intelligence. Firstly, it could benefit from improvements in SIEM SOAR integration, alert customization, and deeper threat context, which are areas for more effective enhancement for SOC teams. Overall, SOCRadar Extended Threat Intelligence does great things, but one additional area that could be improved is advanced reporting and analysis. This improvement could focus on customizable reporting and dashboards, along with expanded automation and API integration.
Pricing is a problem as I see it. The credit-based model is extremely expensive. If a company does not have at least €70,000 to invest, they tend to avoid the solution because of the cost structure. The issue is not necessarily the pricing itself, but rather the credit-based model. If the pricing were structured as a flat fee of €70,000 or €30,000 with unlimited searches and unlimited credits, I would see much greater value in the solution. However, with the current model, you pay tens of thousands of euros and still have limitations on your searches. For an MSSP like myself, this is particularly challenging because we have dozens of customers. If we conduct a search for every customer monthly, bi-monthly, or even quarterly, the credits will be depleted by the end of the year or even sooner. The credits can become expendable very quickly, sometimes within a few months. This is the only downside of SOCRadar Extended Threat Intelligence. Otherwise, I believe it is almost the perfect tool for CTI. I consider it the leading CTI tool on the market. There are many others that try to get close to it, but they are not even close.