I work as a Network and Telecommunications Manager at a retail company.
I'm looking for a product replacement and I'm currently exploring Mist AI and Cloud or Cisco Meraki Wireless LAN.
Which one would you recommend choosing and why?
Thanks in advance.
Senior Network Admin at a educational organization with 501-1,000 employees
Jun 2, 2022
Had so many problems with Meraki in the past 5 years. I wouldn't recommend them to anybody. The last problem was intermittent problems connecting to an SSID, the helpdesk answer was: "make the password less complex". It was passw0rd.
Roaming always seems to break whenever they do an update. One time it took more than a year to fix the issues, couldn't upgrade the firmware for more than a year. Every time I reported a problem, they wanted to upgrade our firmware, but they hadn't fixed the roaming problem.
Wifi works so much better now when we moved away from Meraki. Plus, we don't have to pay the license fee anymore.