2020-12-18T19:52:26Z

What needs improvement with Imperva DDoS?

Miriam Tover - PeerSpot reviewer
  • 0
  • 3
PeerSpot user
15

15 Answers

RiaanDu Preez - PeerSpot reviewer
Real User
Top 5Leaderboard
2024-02-27T13:19:29Z
Feb 27, 2024

The solution should integrate with something that looks at continuous security management.

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MB
Real User
Top 5
2023-07-21T09:47:48Z
Jul 21, 2023

Imperva DDoS does not provide version control. After I make any changes on any portal, I would want to roll back my changes and go back to a stable version if something goes wrong. That particular feature is not there on the UI portal. They have this roundabout way wherein I can use different tools to integrate, do the versioning, and manage it on my own. It's not directly available, but I can use it indirectly.

Roi-Nahari - PeerSpot reviewer
Real User
Top 20
2023-06-27T10:29:00Z
Jun 27, 2023

The solution needs to be improved every time there are new attacks. They need to add new features and techniques to prevent the attacks.

TF
Real User
Top 5Leaderboard
2022-07-17T19:31:34Z
Jul 17, 2022

It’s hard to think of an improvement. The three-second service level agreement is already better than the competition. You would ordinarily say something like API protection. However, they've got that with another product. It's not that DDoS protection does everything. It's that within their family of products, they've got a solution for everything. That's what I like about it, the whole integrated service. There’s nothing that’s missing in terms of features.

ClaudioColombo - PeerSpot reviewer
Reseller
Top 10
2022-06-27T11:34:00Z
Jun 27, 2022

I would like to see automated reporting to improve visibility.

SL
Real User
Top 5
2022-04-12T02:40:04Z
Apr 12, 2022

We had an issue when securing the web applications for DDoS protection. When using protection for some web applications, the customer may encounter a few issues.

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TZ
Reseller
Top 10
2022-04-04T19:17:57Z
Apr 4, 2022

The cost could be lower; our end clients need to have a high budget to purchase this solution.

PC
Real User
2021-12-27T19:47:00Z
Dec 27, 2021

Some maintenance must be performed by our IT team.

BI
Real User
2021-12-24T11:48:00Z
Dec 24, 2021

Imperva always needs to adjust to new versions of cyber attacks, it needs to be faster, improve the resiliency of the software of the solution.

VR
Real User
2021-12-06T11:42:22Z
Dec 6, 2021

Pricing could be more competitive. It would be beneficial to include vulnerability management in the solution, similar to what they have for their on-premise solution.

LR
MSP
2021-11-02T22:07:00Z
Nov 2, 2021

Users would benefit from better documentation. There is official documentation, but sometimes we need more detail. We have some use cases that are not so run of the mill. It would be great if there was a knowledge base that we could go to for more answers. The price could also be more reasonable. The price should at the very least be adjusted for different parts of the world. For example, here in Latin America, our budgets are very different than those for projects in the United States or Europe. It would be really positive if we could get the product at a more affordable price as we are customers with lower budgets without sacrificing features or capabilities of the solution.

VE
Real User
2021-09-14T15:55:54Z
Sep 14, 2021

This is a very limited tool if you're looking to customize. It would be helpful if Imperva would provide additional resources for Terraform that can easily be deployed. There are some cases where we're currently unable to use Terraform.

VM
Real User
2021-05-11T14:22:17Z
May 11, 2021

Its price could be improved. It is quite expensive. It will be good if we could export the configuration. Currently, to control the configuration, we need to go to each website, which is not very convenient.

FS
Real User
2021-02-23T20:52:15Z
Feb 23, 2021

We did have a major complaint, however, they fixed it after about a year and a half of complaining. It's not a problem anymore. I don't recall really having any issues with the solution beyond what they have fixed. The salespeople tend to exaggerate its capabilities, which can cost you money if you don't verify the information.

EW
Real User
2020-12-18T19:52:26Z
Dec 18, 2020

The weakest point of Imperva is their first level of support, which should be improved. They should also improve the access and security logs viewing directly on the portal. I would like to see better access and security logs through the portal and not only through a SIEM solution. Currently, if you want to explore your access and security logs from Imperva, you need a SIEM tool or a SIEM infrastructure on your side to do it. You can't do it manually or directly through the portal, which is a big problem for us. They agreed that this is an improvement point from their side.

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