2019-11-17T06:49:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What needs improvement with IBM Security Access Manager?

Please share with the community what you think needs improvement with IBM Security Access Manager.

What are its weaknesses? What would you like to see changed in a future version?

5
PeerSpot user
5 Answers
AsifIqbal - PeerSpot reviewer
Chief Information Security Officer at MIB
Real User
Top 5Leaderboard
2022-07-24T07:26:48Z
Jul 24, 2022

What we'd like improved in IBM Security Access Manager is its onboarding process as it's complex, particularly when onboarding new applications. We need to be very, very careful during the onboarding. We have no issues with IBM Security Access Manager because the solution works fine, apart from the onboarding process and IBM's involvement in onboarding issues. If we need support related to the onboarding, we've noticed a pattern where support isn't available, or they don't have much experience, or we're not getting a response from them. We're facing the same issue with IBM Guardium. As we're just focusing on the multi-factor authentication feature of IBM Security Access Manager and we didn't explore any other features, we don't have additional features to suggest for the next release of the solution, but we're in discussion about exploring ID management and access management features, but those are just possibilities because right now, we're focused on exploring our domain.

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DM
Assitant Vice President at a financial services firm with 10,001+ employees
Real User
2022-03-25T21:39:28Z
Mar 25, 2022

There are a lot of areas that can be improved, but the main area is the lack of customization. You cannot easily customize anything in the product. It is not easy to tweak the functionality. It is challenging to change the out-of-the-box functionality. It should support the Zero Trust methodology.

Pakorn Leesakul - PeerSpot reviewer
CEO, Founder at Finema
Real User
Top 5
2021-05-18T14:04:48Z
May 18, 2021

The solution could be classified as a hilt system. There are a lot of resources being used and it is suitable for very large enterprises or the public sector. In the future, there could be better instructional documentation published on their website. It was difficult for us to learn.

NS
Senior Network Engineer at IIS
Real User
2020-01-26T09:26:00Z
Jan 26, 2020

The user interface needs to be simplified, it's complex and not user-friendly. In the next release, I would like to see improvements made to the user interface.

MR
Manager in Digital Identity at PricewaterhouseCoopers
Real User
2019-11-17T06:49:00Z
Nov 17, 2019

I'm not as familiar with the cloud deployment model, but if it's not as reliable as the on-premises version, they need to ensure it's just as secure. Configuration could be simplified for the end-user.

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Related Questions
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Jul 24, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
See 2 answers
Pakorn Leesakul - PeerSpot reviewer
CEO, Founder at Finema
May 18, 2021
The license and costs depend on the amount range of users you have. For just approximately 2,000 users, the price is practical and fair. However, when you have 20,000 users, it starts to become really expensive, and the discount per user is not attractive enough to go ahead and purchase. We only have a budget for approximately 7,000 users, having more users would be too expensive for us. For small or medium-sized businesses they cannot afford this solution.
AsifIqbal - PeerSpot reviewer
Chief Information Security Officer at MIB
Jul 24, 2022
I'm unable to give information on the pricing for IBM Security Access Manager because what IBM gave me is just for me personally and it's just the starting price, while a better price offering could have been given to others.
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
May 18, 2021
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
See 1 answer
Pakorn Leesakul - PeerSpot reviewer
CEO, Founder at Finema
May 18, 2021
The license and costs depend on the amount range of users you have. For just approximately 2,000 users, the price is practical and fair. However, when you have 20,000 users, it starts to become really expensive, and the discount per user is not attractive enough to go ahead and purchase. We only have a budget for approximately 7,000 users, having more users would be too expensive for us. For small or medium-sized businesses they cannot afford this solution.
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