2019-06-23T09:40:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What needs improvement with Forcepoint Email Security?

Please share with the community what you think needs improvement with Forcepoint Email Security.

What are its weaknesses? What would you like to see changed in a future version?

12
PeerSpot user
12 Answers
Kunjal Haria - PeerSpot reviewer
Systems Manager at Muraspec Decorative Solutions Ltd
Real User
Top 10
2022-10-13T11:19:15Z
Oct 13, 2022

An area for improvement in Forcepoint Email Security is technical support. The agents need to be more knowledgeable. The support also needs to be faster.

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MB
Senior IT Security at ALEXBANK
Real User
Top 20
2022-09-16T14:42:17Z
Sep 16, 2022

The solution could use better integration capabilities. There are other solutions that have more convenient features.

NV
IT Security Specialist at TT Systems LLC
Real User
Top 5Leaderboard
2022-06-20T11:47:30Z
Jun 20, 2022

This solution could be improved by providing further functionality to reduce or to block ransom attacks, cross-site scripting and man-in-the-middle attacks.

Sowjanya Mallela - PeerSpot reviewer
Technical Security Consultant at a computer software company with 501-1,000 employees
Real User
Top 5
2022-05-12T06:59:33Z
May 12, 2022

Customer support could be better.

WK
General Manager - Consulting & AMS at a tech services company with 51-200 employees
MSP
Top 5
2022-02-23T18:47:17Z
Feb 23, 2022

The pricing could always be just a little bit better.

Edwin EzeOsiago - PeerSpot reviewer
Regional Solutions Manager at Infodata Professional Services
Reseller
Top 5Leaderboard
2022-01-17T07:59:00Z
Jan 17, 2022

I would like for deployment to be simplified.

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VIPINKUMAR - PeerSpot reviewer
Senior Consultant at a construction company with 1-10 employees
Consultant
Top 10
2021-08-17T23:32:09Z
Aug 17, 2021

Forcepoint is the best for DLP, but it is not better than other solutions in terms of phishing emails or threat protections on the email. It has less visibility over there. They might need to enhance these components because other solutions, such as Cisco Email Security and IronPort, have more advanced features. Forcepoint should focus more on threats and spam. They have a small database for spam. They must increase their solution's capability from this perspective. Their support should be improved in terms of the response time and attention to the information provided for an issue.

JD
IT Infrastructure Engineer at a educational organization with 201-500 employees
Real User
Top 10
2021-03-26T15:13:00Z
Mar 26, 2021

While improvement is always possible, I can't speak to exact features that need to be added. Technical support is lacking. It could be a lot better.

ZR
IT Support Technician at Secure Services
Real User
2020-05-04T05:12:00Z
May 4, 2020

It would be better if it were simpler to deploy on one or two machines instead of three or four machines.

IsmailMohammed - PeerSpot reviewer
Information Security Engineer at a tech services company with 51-200 employees
Real User
2020-01-29T08:35:00Z
Jan 29, 2020

The management needs improvement. If our power goes down, there's issues booting up the manager. We have to do a backup and restore it. We've fixed a couple of issues on the solution so far. It doesn't work perfectly all the time. Symantec has a central management system that's quite easy to manage all devices from and makes pushing policies simple. It would be great if they could emulate this.

SS
Security Engineer at a tech services company with 501-1,000 employees
Real User
2019-08-30T04:51:00Z
Aug 30, 2019

The reporting functionality needs to be improved, as it is not customizable. The dashboards can also be improved.

JS
CDL Technical Consultant at a tech services company
Consultant
2019-06-23T09:40:00Z
Jun 23, 2019

I would like to see some improvement like cloud application and integration capabilities and the classification part is missing from the DLP.

Related Questions
KK
Quality Executive at Dharampal Premchand Limited(DPPCL)
Oct 6, 2022
Hello, I work as a Quality Executive at a Consumer Goods company.  At the moment, we're researching an email security solution. We have 1000+ users. Among others, we've been looking at these products: Cisco Secure Email, Forcepoint Email Security and Barracuda Email Security Gateway.  Which of those solutions would you recommend? Please explain its advantages. Would you recommend any diffe...
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SimonClark - PeerSpot reviewer
Cyber Security Advisor - Director at Fort Net UK
Jun 20, 2022
Top brands don't mean best or most cost-effective. My advice is to look a bit further before you make a decision. Evidence suggests that most top brands are pretty good at detecting and blocking malicious attachments, best case letting through 1%, but can be worse than 50% when it comes to detecting malicious links in the text of the email.  There are numerous less well-known vendors with lower-cost AI-based solutions that have a far better success rate, also providing employees the ability to report on suspect emails which auto-removes them from other staff members' inboxes until they have been properly assessed. Some will provide a visual risk score to the recipient to give them advance warning to be more cautious. Combining this kind of capability with staff awareness products keeps your vendor list lower and further improves efficiency. For around £2 GBP per user per month (less than $3) we provide different vendors depending upon the customer's environment but provided as a managed service. This allows our customers to outsource some of the monitoring and day-to-day management, spread the cost on a monthly basis, and flex how many licences they need on a monthly basis too i.e. if you drop 20 users don't pay for them but if you increase by 20 you don't need complex co-termination and pro rata discussions.
Daniel Martínez - PeerSpot reviewer
Security Technician at Mercadona
Jun 21, 2022
I only can recommend Cisco because it´s the only one with which I'd worked enough. I think it is powerful enough and has a lot of possibilities. In addition, to a great support team. 
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Oct 13, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 14 answers
JS
CDL Technical Consultant at a tech services company
Jun 23, 2019
Forcepoint Email Security is a unique endpoint management solution that secures our centralized management, our web, our DLP, and data. We are using all three modules and we are doing it with the minimum requirements.
SS
Security Engineer at a tech services company with 501-1,000 employees
Aug 30, 2019
We are a distributor of various products, and this is one of the solutions that we provide to our customers. The primary use case for this solution is filtering spam, junk, and other anonymous emails for malicious contents and sites. It is also used for filtering outgoing emails in terms of viruses and malware content.
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