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2018-07-30T09:01:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What needs improvement with Aruba Networks Wireless WAN?

Please share with the community what you think needs improvement with Aruba Networks Wireless WAN.

What are its weaknesses? What would you like to see changed in a future version?

12
PeerSpot user
12 Answers
AA
Network Engineer at a tech company with 201-500 employees
Real User
Top 5
2020-12-16T14:56:14Z
16 December 20

Not too long ago, Aruba was purchased by Hewlett-Packard. They must be still going through the integration because their websites are not really integrated together well, so it makes it hard to find documentation. I'm assuming it's going to get better, but right now, the integration between the support that you are getting from Hewlett-Packard, which is the parent company, and Aruba, they're not meshing together. That's one problem that I found. Aruba Central, because it's cloud-based (you're going to have this all the time with cloud-based solutions), there's going to be some sort of a lag between what you're seeing on the screen and what you're experiencing on-site. With Aruba, you have more ability to see what's going on, but because you have more ability to see what's going on, it exacerbates the physical distance and the time-distance between what you're seeing in the cloud, and what you're seeing on-site. For example, they have a lot of tools for dynamic channel and power-out allocation. When you're dealing with something on-site, what you're seeing is more real-time. Maybe as I get used to working with Aruba, I'll be able to get in sync with what's happening in real-time, and with what I'm actually seeing on the product and the cloud.

Mesut Ozcan - PeerSpot reviewer
Senior Solutions Manager at a tech services company with 1,001-5,000 employees
Real User
2020-05-05T10:37:25Z
05 May 20

The dashboards can be made much more useful. Technical support is important to me and I feel that it is something that can be improved. I would like to see support for SD-WAN. The inclusion of firewall features would be an improvement.

Reviewera131909 - PeerSpot reviewer
Assistant Manager at a insurance company with 1,001-5,000 employees
Real User
2020-05-04T05:12:30Z
04 May 20

We have had stability issues with some types of portable devices.

reviewer1288941 - PeerSpot reviewer
Director de Negocio. Redes, Comunicaciones y Seguridad at Avanti21 Sistemas y telecomunicaciones, S.L.
Real User
2020-03-03T08:47:45Z
03 March 20

This solution needs different models that are more specialized for certain customers.

HW
Business Director at a manufacturing company with 51-200 employees
Real User
2020-02-16T08:27:38Z
16 February 20

The pricing for the Aruba Wireless WAN should be improved. In the next release, the security should be improved by including support for WPA3.

Mesut Ozcan - PeerSpot reviewer
Senior Solutions Manager at a tech services company with 1,001-5,000 employees
Real User
2020-02-16T08:27:00Z
16 February 20

Something that needs to be improved is the integration.

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MF
Project Manager at a comms service provider with 501-1,000 employees
Real User
2020-01-30T07:55:00Z
30 January 20

From the commercial-side the pricing side is fine but in other aspects, it could be lowered.

EA
Network Engineer at a healthcare company with 10,001+ employees
Real User
2019-11-21T07:12:00Z
21 November 19

The support needs improvement because it is not very good in terms of response time. It takes to long to resolve issues.

MohammedMurshed - PeerSpot reviewer
CEO at Alam Khwarizm
Real User
2019-10-22T04:42:00Z
22 October 19

The solution would be improved with a better interface.

EmadSafwat - PeerSpot reviewer
Managing Partner at ODEC Technology Solutions
Real User
2019-10-20T10:33:00Z
20 October 19

In some models, you need to buy the antenna separately. They should put the antenna in the box and make it a full product. The non-antenna option does not work as well. Also, if you're not very aware, you might just buy the model that doesn't include the antenna and then you have to wait for a very long time for the antenna to arrive. It's not a good idea to sell it without the antenna. It's an unnecessary additional cost. The initial setup has a lot of options, which makes it very versatile yet very complicated to install. There should be two modes: a basic mode and then a more advanced mode to help make implementation easier. Most of the time, if it's a small installation, you don't need the complexity. You shouldn't need higher expertise in order to install a couple of access points in a single place.

SR
Network Engineer at a tech services company with 501-1,000 employees
Real User
2019-10-20T10:33:00Z
20 October 19

The wireless options could be improved to expand the set of features. From a switching perspective, there should be a little more flexibility so there are opportunities to use a broader variety of switch models compared to competing product options. I don't really know specifically what they need to have and improve, just that they continue to keep up with emerging technologies and continue to expand the capabilities of their services.

GB
Information Technology Network Manager at a tech services company with 1,001-5,000 employees
Reseller
2018-07-30T09:01:00Z
30 July 18

I'm looking forward to the release of AirWave 10.

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Dovid Gelber - PeerSpot reviewer
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Beth Safire - PeerSpot reviewer
Tech Blogger
16 June 22
I recommend Aruba Networks Wireless WAN. I have been using Aruba for approximately a decade. It has a great centralized management system, which means we don’t need wireless LAN controllers at every location, making life simpler for our IT team. I feel that Aruba is very flexible when it comes to configuration and deployment. with Aruba, I can set up different interfaces on the actual access points we have connected to the network. Some Aruba Networks Wireless WAN benefits: Reasonable cost: Aruba is competitively priced. Compared with their largest competitor, their price is around four or five percent lower. Integration: Aruba integrates with the ClearPass security system on site. Sophisticated web interface: The web GUI for the Aruba Central wireless controller provides many configuration options. Stability: Aruba is reliable and has a low failure rate. Scalable: Aruba allows you to easily scale your network infrastructure to support thousands of remote users. Easy setup and deployment: The initial installation of Aruba Networks Wireless WAN is straightforward. Customer support: Aruba’s technical support is responsive and knowledgeable. One downside of Aruba is that it is lacking documentation. It would be useful to have more information on how to configure its various features. You have to do a lot of research to find out what external antennas are going to suit your environment. Unfortunately, Aruba doesn't provide much helpful information on that topic. Overall, I would rate Aruba Networks Wireless WAN an eight out of ten.
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Aug 25, 2022
Please share with the community what you think needs improvement with Aruba Networks Wireless WAN. What are its weaknesses? What would you like to see changed in a future version?
2 out of 18 answers
EmadSafwat - PeerSpot reviewer
Managing Partner at ODEC Technology Solutions
20 October 19
In some models, you need to buy the antenna separately. They should put the antenna in the box and make it a full product. The non-antenna option does not work as well. Also, if you're not very aware, you might just buy the model that doesn't include the antenna and then you have to wait for a very long time for the antenna to arrive. It's not a good idea to sell it without the antenna. It's an unnecessary additional cost. The initial setup has a lot of options, which makes it very versatile yet very complicated to install. There should be two modes: a basic mode and then a more advanced mode to help make implementation easier. Most of the time, if it's a small installation, you don't need the complexity. You shouldn't need higher expertise in order to install a couple of access points in a single place.
SR
Network Engineer at a tech services company with 501-1,000 employees
20 October 19
The wireless options could be improved to expand the set of features. From a switching perspective, there should be a little more flexibility so there are opportunities to use a broader variety of switch models compared to competing product options. I don't really know specifically what they need to have and improve, just that they continue to keep up with emerging technologies and continue to expand the capabilities of their services.
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