2020-06-18T05:17:48Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What is your primary use case for AppDynamics Browser Real-User Monitoring?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

6
PeerSpot user
6 Answers
RV
Infrastructure Architect -Application Dynamics at Kyndryl
Real User
Top 5
2022-09-14T13:55:14Z
Sep 14, 2022

Our use case depends on whether the client has revenue on their primary revenue-generating websites. For example, we previously implemented for Aviva Financial, and their primary revenue-generating website was their Aviva website. They primarily do home, medical, motor, and car insurance and use this solution to download insurance quotes. This solution is also used to monitor the end-user activity, website speed, product details and quotes. We use the solution for end-user performance monitoring to monitor customers' browsers, like Chrome, Safari and Internet Explorer. So we're able to get details, and each transaction gets monitored, and the information gets captured and presented to management. The management observes the end-user activity, which helps get quotes signed and monitor the payment system gateways.

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CanselÖzcan - PeerSpot reviewer
TechOPS Division Manager at Onotio Teknoloji
Real User
Top 10
2022-09-12T16:54:33Z
Sep 12, 2022

The main uses of this solution are dependent on our clients needs. They are mainly in the banking sector, and use the product to measure user experience, or for analytical, business IQ purposes.

MC
Team Leader at NTT Security (Switzerland) AG
Real User
2022-04-25T09:35:14Z
Apr 25, 2022

The solution is deployed on-premises and on the cloud. It has a software gate in several legacy software, and they have part of the application in the cloud. AppDynamics is able to deliver cloud information. We have 774 small cities, and all the cities have agencies who use the system. We monitor all of the agencies. There are eight million consumers who access these systems on a mobile device and millions of transactions per day.

MM
Senior Performance Engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 5Leaderboard
2021-04-21T14:42:38Z
Apr 21, 2021

It is very useful to monitor user behavior and see the user experience.

Bharath Babu Kasimsetty - PeerSpot reviewer
Sr. Manager Digital & Technology at CBRE Group, Inc.
Real User
2020-08-04T07:26:19Z
Aug 4, 2020

We use AppDynamics for end-to-end monitoring solutions. Our organization is a crowd BPO and we have deployments in 128 countries.

SJ
User at a computer software company with 11-50 employees
Reseller
2020-06-18T05:17:48Z
Jun 18, 2020

We are a reseller and AppDynamics is one of the products that we sell to our customers. Our customers use it to gain insight into performance.

Learn what your peers think about AppDynamics Browser Real-User Monitoring. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
654,218 professionals have used our research since 2012.
Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Apr 21, 2021
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 3 answers
SJ
User at a computer software company with 11-50 employees
Jun 18, 2020
We are a reseller and AppDynamics is one of the products that we sell to our customers. Our customers use it to gain insight into performance.
Bharath Babu Kasimsetty - PeerSpot reviewer
Sr. Manager Digital & Technology at CBRE Group, Inc.
Aug 4, 2020
We use AppDynamics for end-to-end monitoring solutions. Our organization is a crowd BPO and we have deployments in 128 countries.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 14, 2022
Please share with the community what you think needs improvement with AppDynamics Browser Real-User Monitoring. What are its weaknesses? What would you like to see changed in a future version?
2 out of 7 answers
CanselÖzcan - PeerSpot reviewer
TechOPS Division Manager at Onotio Teknoloji
May 6, 2020
AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine.
SJ
User at a computer software company with 11-50 employees
Jun 18, 2020
I would like to see support for mobile testing and mobile monitoring. The cost is something that can be improved.
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