Coming October 25: PeerSpot Awards will be announced! Learn more
2019-06-11T11:10:00Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
  • 0
  • 8

What is your experience regarding pricing and costs for HelpSystems AutoMate?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

9
PeerSpot user
9 Answers
DR
Clinical business analyst senior at a healthcare company with 5,001-10,000 employees
Real User
Top 20
2021-08-18T16:36:51Z
18 August 21

We pay the licensing fees on a yearly basis. The pricing is good.

Search for a product comparison
JP
Product Manager - RPA at a security firm with 11-50 employees
Reseller
Top 10
2021-04-08T16:58:24Z
08 April 21

While I'm not sure of the exact pricing, it's my understanding that the solution is one the cheapest compared to UiPath, Automation Anywhere and Blue Prism, or the other tier-one options.

Omayra Marchany - PeerSpot reviewer
Chief Administrative Officer at rpa total centroamerica
Real User
Top 10
2021-02-04T07:22:31Z
04 February 21

The pricing of the product is reasonable. We don't find it overly expensive. It's very competitive.

FI
Business Analyst at a tech services company with 51-200 employees
Real User
Top 20
2021-01-06T10:32:58Z
06 January 21

I was not using a paid version. I was using a free version. We didn't have to pay for any licensing. We're evaluating RPA at the moment, and therefore we haven't made any payments yet, or we haven't made any purchases to commence operations. We are looking at that, however, we haven't started anything officially. I have a good idea of the pricing of the HelpSystems and UiPath solutions. We're comfortable with what it would cost if we decide to continue with either option.

FS
RPA Architect & RPA Product Owner at Francisco Sosa
Real User
Top 5
2020-12-30T10:02:01Z
30 December 20

The solution has a one time licensing cost that makes it very affordable. Other options, like Blue prism, have an ongoing cost, which means the price begins to add up over time and ultimately costs more. While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever.

Ton Roelandse - PeerSpot reviewer
Senior Principal @ Trexin - an Architecting Delivery Executive and Fairy Duster in Chief at a consultancy with 51-200 employees
Real User
2020-10-01T09:58:00Z
01 October 20

The licensing fees are comparable with the other products in the market. It comes with a package that costs approximately $20,000 USD per year.

Learn what your peers think about HelpSystems Automate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
635,987 professionals have used our research since 2012.
Jack Frano - PeerSpot reviewer
Principal at Adaptive Growth, Inc
Reseller
Top 5
2020-09-02T06:45:36Z
02 September 20

We especially like the way AutoMate is priced. Our customers can license it or pay a one-time purchase price dependent on the number of users.

LP
Chief Technology Officer at a computer software company with 51-200 employees
Real User
2020-06-04T09:41:23Z
04 June 20

Everything that I used was already built into the system, so we did not have to pay any costs beyond the standard licensing fees.

LM
Senior Manager at a consultancy with 201-500 employees
Real User
Top 5
2019-06-11T11:10:00Z
11 June 19

The pricing model is the biggest advantage of this solution, and it is opening a lot of doors.

Related Questions
JD
Analyst, Intelligent Automation at a financial services firm with 10,001+ employees
Jun 29, 2021
Hi,  We are a large multi-national corporate financial services provider. Governance and Business Continuity are a key part of our design and implementations.  We operate in 10+ geographies with various degrees of market maturity and capabilities in a "federated model" type. I would like to understand the key "generic" but universal Governance and Business Continuity requirements that HelpSy...
See 2 answers
Rony_Sklar - PeerSpot reviewer
Community Manager at PeerSpot (formerly IT Central Station)
20 July 20
@reviewer1356150 @Nilesh Pawar @reviewer1390509 @Alex Yuan @Hayaa Kayasseh you've all recently written reviews for one of these products. Do you have any insight to share with @reviewer1373997 about governance and business continuity requirements for these products?
Mohammed Tafazal - PeerSpot reviewer
RPA Lead Architect and Manager at Areteans
29 June 21
For any RPA tool it required have a generic /universal governance model where  1. sponsor or Head of RPA implementation 2. Business analysts 3.Architects(solution/technical) 4.Developers ( Full stack - Build, Test and SIT) 5.Scrum master or Sprints head or Project manager 6. QA ( Test automation) - optional Above generic governance model/structure roles for handling any kind of RPA process. One proven way to implement centralized automation management is via a CoE. The best practices of Robotic Process Automation states that the use of bots doesn’t increase negative risks for the organization in the development of reusable solutions. The responsibilities of a Centre of Excellence will depend on the exact governance model used. The most common activities include the following: Drive RPA in the business, training teams, and increasing awareness of RPA in those. Calculate the criticality and quality of the developed solutions, ensuring the application of best practices. Monitor the operation of bots and guarantee that execution SLAs (service-level agreement) are met. Follow and report the main development stages. Guarantee the execution of established governance processes. Guarantee the continual improvement of processes and tools. Business Continuity Requirements: To have backup or disaster recovery machines for the critical RPA processes with load balancing using central orchestration in different clusters. For any of the RPA there is orchestration tool which handles all the initiation and processing from one location have it maintained well from risks and disasters with load balancing. This will helps in business continuity.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Aug 18, 2021
Hi Everyone, What do you like most about HelpSystems AutoMate? Thanks for sharing your thoughts with the community!
2 out of 10 answers
LM
Senior Manager at a consultancy with 201-500 employees
11 June 19
This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training.
LP
Chief Technology Officer at a computer software company with 51-200 employees
04 June 20
The interface is simple, user-friendly, and very intuitive.
Related Articles
Shibu Babuchandran - PeerSpot reviewer
Regional Manager/ Service Delivery Manager at ASPL INFO Services
Dec 17, 2021
Robotic process automation-as-a-service (RPAaaS) Robotic process automation-as-a-service (RPAaaS) is a form of outsourcing where a service provider deploys a cloud-based software robot that uses automation, machine learning (ML), and computer vision to help clients accomplish repetitive and high-volume tasks. Often, these tasks are trigger-driven and rule-based. The RPAaaS software is respon...
2 out of 4 comments
Willem De Jongh - PeerSpot reviewer
Co-founder and CEO at a tech services company with 11-50 employees
05 October 21
Hi Shibu, a new concept within the RPAaaS, besides being available from the cloud, is pay for what you use.   Still most platforms provide the 24x7 availability of agents which for SMB are too expensive. AutomationEdge, which is considered a contender in the 2021 PEAK analysis from Everest, has an option to pay by chunks of minutes and/or chunks of operations, in case of IT automation, per month.
Shibu Babuchandran - PeerSpot reviewer
Regional Manager/ Service Delivery Manager at ASPL INFO Services
07 October 21
Hi @Willem De Jongh ​, That's great information, yes pay as use is the future which will cut down the operational cost .
Related Articles
Shibu Babuchandran - PeerSpot reviewer
Regional Manager/ Service Delivery Manager at ASPL INFO Services
Dec 17, 2021
Robotic Process Automation-as-a-Service (RPAaaS): benefits, use cases and solutions
Robotic process automation-as-a-service (RPAaaS) Robotic process automation-as-a-service (RPAa...
Download Free Report
Download our free HelpSystems Automate Report and get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
DOWNLOAD NOW
635,987 professionals have used our research since 2012.