ICT Analyst at a energy/utilities company with 5,001-10,000 employees
Real User
Jan 26, 2022
Alemba vFire is one of the more affordable than the other solutions on the market. There is not any additional cost for adding configurations or assets. The annual MA cost to ensure we get product updates is roughly about USD75,000 - 80,000 (although services are not included).
IT Service Management (ITSM) ensures that IT services align with business needs, maximizing efficiency and minimizing risks through structured processes and quality management practices.ITSM solutions offer a range of functionalities to support IT operations. They provide a structured approach to service delivery and management, ensuring IT functions are aligned with business objectives. With insights from industry users, these tools are essential for maintaining service quality and boosting...
The product is much cheaper than ServiceNow. There are no hidden charges.
Alemba vFire is one of the more affordable than the other solutions on the market. There is not any additional cost for adding configurations or assets. The annual MA cost to ensure we get product updates is roughly about USD75,000 - 80,000 (although services are not included).