2021-05-28T22:00:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
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What do you like most about ManageEngine Desktop Central MSP?

Hi Everyone,

What do you like most about ManageEngine Desktop Central MSP?

Thanks for sharing your thoughts with the community!

5
PeerSpot user
5 Answers
Santiago Mantilla - PeerSpot reviewer
Senior Information Technology Security Consultant at a tech services company with 1-10 employees
Consultant
Top 5
2022-05-29T13:26:29Z
May 29, 2022

ManageEngine Desktop Central MSP has different features and it uses one agent to execute the features of the application. In this case, the remote control, distribution software, deployment, patch management, and configuration in different systems. ManageEngine Desktop Central MSP has multi-platforms. They have recently implemented new features, such as endpoint security that incorporates vulnerability management and browser security.

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YN
Senior Service Desk Analyst at a tech vendor with 10,001+ employees
Real User
2021-12-30T22:17:27Z
Dec 30, 2021

The solution is easy to understand. For example, when you remoting to the user's system, you don't have that option to only log in. On this product, you are connecting to the user's computer, it prompts you for what you want to do. You can select that you want to assist the user. The user on the other side will receive a prompt stating that there is someone trying to connect to your system, they can accept or decline the connection. Overall, the solution is easy to connect to the user's system.

Kris S, MIITP CITPNZ - PeerSpot reviewer
Product Manager at a tech services company with 11-50 employees
Real User
Top 5
2021-11-19T12:30:00Z
Nov 19, 2021

The features that I have found most valuable are the threats and patches element of it. We have done quite a lot of testing compared to other vendors with identifying the vulnerabilities. This means a lot more accuracy in terms of the patches and making sure it's all up to date.

Mohamed Sabry Elgendi - PeerSpot reviewer
Cloud Solutions Architect at a philanthropy with 51-200 employees
Real User
Top 10
2021-11-05T07:13:00Z
Nov 5, 2021

Easy to manage and it looks good.

Letsogile-Baloi - PeerSpot reviewer
CEO at IMART OFFICE CONSULTANTS
Reseller
Top 10
2021-05-28T22:00:00Z
May 28, 2021

The interface is intuitive, easy to use, and has a low learning curve.

Learn what your peers think about ManageEngine Desktop Central MSP. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
657,849 professionals have used our research since 2012.
Related Questions
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
May 29, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 5 answers
Letsogile-Baloi - PeerSpot reviewer
CEO at IMART OFFICE CONSULTANTS
May 28, 2021
This product has an easy setup, good support, and a good price.
Mohamed Sabry Elgendi - PeerSpot reviewer
Cloud Solutions Architect at a philanthropy with 51-200 employees
Nov 5, 2021
This product is very cheap compared to others. There are a lot of add-ons available, which means the product is very flexible.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
May 29, 2022
Please share with the community what you think needs improvement with ManageEngine Desktop Central MSP. What are its weaknesses? What would you like to see changed in a future version?
2 out of 5 answers
Letsogile-Baloi - PeerSpot reviewer
CEO at IMART OFFICE CONSULTANTS
May 28, 2021
The partnership models and subscriptions can be improved, as regional master resellers sometimes hog the space. But, the international teams are very helpful across their different domains from analytics to asset and infrastructure.
Mohamed Sabry Elgendi - PeerSpot reviewer
Cloud Solutions Architect at a philanthropy with 51-200 employees
Nov 5, 2021
An area that could be improved is the licensing model for the OS deployment. In the next release, I would like to see some adaptation to Microsoft security policies. If Desktop Central could adapt these security policies and make sure they are being applied to clients and servers and so on, that would add a lot of value.
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