We asked PeerSpot users what they thought the most essential aspects of a CRM Customer Engagement Center was, and this is how they responded: As with most technology the CRM CEC needs to be comfortable and easy to use, adapting to the varying needs of the user. This includes the flexibility to integrate with other data sources and to generate customized results. Equally important was the ability to track and support customer journeys from beginning to end, monitoring performance, and...
Freshsales is an economical product.
The basic price is affordable. I would rate it an eight out of ten. The add ons are expensive. Overall, I would rate the pricing a seven out of ten.
The price for this solution is good in general, but in Brazil we do pay additional taxes.