Senior cloud engineering lead and IT project owner at KDD
Real User
Top 10
Oct 31, 2025
My advice to others looking to use ThousandEyes is to give it a try, do the demo, and invest in such solutions that will significantly ease the work for engineers and networking professionals. I believe ThousandEyes has been helpful along my path, and I look forward to seeing more additions and enhancements to the platform and the solution. I would rate this product a 9 out of 10.
Network and Systems Engineer at a healthcare company with 11-50 employees
Real User
Top 20
Oct 15, 2025
There have been multiple instances when the insight from ThousandEyes has helped my team solve a problem faster or avoid downtime. Before we had ThousandEyes, we were not so sure where the problem was coming from, so for example, if a third-party application goes down or becomes very slow, we could never tell whether the problem was coming from the infrastructure side or from the application provider. The application service provider would often tell us that everything is fine on their end, but after checking our infrastructure, we discovered that every other application was fine except this one, prompting a need for in-depth analysis into what exactly is happening and where the problem is coming from so that it can be properly fixed. We then begin to track what's going on with network path visualization, checking the page load time, jitter, packet loss, and every other component. My advice for others looking into using ThousandEyes would be to try out a demo to see if that meets their needs and solves their problems. On a scale of 1-10, this solution rates as a 5.
I would highly recommend ThousandEyes because it can reduce the time spent identifying issues by at least half and provide extensive visibility into network quality. I'd rate the solution nine out of ten.
Overall, I would rate it around eight out of ten, considering all these elements, because there is scope for improvement. It’s a very good product, but it has more potential for improvement as I go through it.
The solution has positively impacted our organization by getting all the logs. We deployed ThousandEyes only to collect data. The solution has largely impacted our monitoring system, and we can quickly get all the logs if any site is down. The solution provides good and easy network monitoring. I would recommend the solution to other users. Overall, I rate ThousandEyes an eight out of ten.
This tool stands out as highly dependable because it differs significantly from other implementation tools for two crucial reasons. First, it offers the capability to monitor service providers and cloud providers with near real-time responsiveness. Second, it doesn't operate in an exclusively passive manner. Unlike traditional network monitoring tools, it can be both installed and utilized concurrently alongside the existing corporate network infrastructure. I would rate it eight out of ten.
I would tell those planning to use the solution that they first need to use it in a lab before purchasing it. I rate the overall solution a seven out of ten.
APM & Observability Consultant at a tech services company with 501-1,000 employees
Consultant
Oct 11, 2022
I rate this solution an eight out of ten because of its ability to show the network list, and each top is the best that I've seen. Regarding advice, you should set up your agents carefully to cover all of your infrastructure and enterprise. The agent's installation and data centers being monitored are important. In addition, do not activate all of your agents at the same time. The price depends on the usage, and if you consume a license, you enable them simultaneously. Try to learn and get the data and analyze it. In a future release, monitoring and user behaviour should be included. It would be great if ThousandEyes could monitor real user data and provide different packages for large, midsize, and small companies.
Solution Architect at a tech services company with 10,001+ employees
Real User
Sep 2, 2021
We are a Cisco partner and reseller. We are using the latest version of the solution, however, I can't speak to the version number we are on. In general, I would d recommend the solution to other users and organizations. I've had a positive experience so far. I would rate the solution at an eight out of ten overall.
CEO at a financial services firm with 11-50 employees
Real User
Dec 2, 2020
We're a reseller. I sell products. I don't use the solution myself. I sell cloud products, security and network products, firewalls, data centers, and collaboration tools. We have many partners including Cisco, Fortinet, VMware, etc. In terms of this product, we sell different versions of the solution and not just the latest. We typically deal with on-premises deployment for this product and the cloud has many security issues in Brazil. For big clients, it's typically on-premises. Overall, I would rate the solution nine out of ten.
There's generally a recommendation to go with Cisco, but most clients don't have the money for that and go for a lower end solution. I would rate this solution an eight out of 10.
Team Leader System Administration at a manufacturing company with 1,001-5,000 employees
Real User
Nov 13, 2019
We used the public cloud deployment model. I'd recommend the solution and advise others to check to see if it fits with their environment even if they're using some other monitoring solution. I'd rate the solution eight out of ten.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best...
My advice to others looking to use ThousandEyes is to give it a try, do the demo, and invest in such solutions that will significantly ease the work for engineers and networking professionals. I believe ThousandEyes has been helpful along my path, and I look forward to seeing more additions and enhancements to the platform and the solution. I would rate this product a 9 out of 10.
There have been multiple instances when the insight from ThousandEyes has helped my team solve a problem faster or avoid downtime. Before we had ThousandEyes, we were not so sure where the problem was coming from, so for example, if a third-party application goes down or becomes very slow, we could never tell whether the problem was coming from the infrastructure side or from the application provider. The application service provider would often tell us that everything is fine on their end, but after checking our infrastructure, we discovered that every other application was fine except this one, prompting a need for in-depth analysis into what exactly is happening and where the problem is coming from so that it can be properly fixed. We then begin to track what's going on with network path visualization, checking the page load time, jitter, packet loss, and every other component. My advice for others looking into using ThousandEyes would be to try out a demo to see if that meets their needs and solves their problems. On a scale of 1-10, this solution rates as a 5.
Overall, I would rate ThousandEyes nine out of ten. Despite its efficiency, it could still benefit from improved incident management.
I would highly recommend ThousandEyes because it can reduce the time spent identifying issues by at least half and provide extensive visibility into network quality. I'd rate the solution nine out of ten.
Overall, I would rate it around eight out of ten, considering all these elements, because there is scope for improvement. It’s a very good product, but it has more potential for improvement as I go through it.
The solution has positively impacted our organization by getting all the logs. We deployed ThousandEyes only to collect data. The solution has largely impacted our monitoring system, and we can quickly get all the logs if any site is down. The solution provides good and easy network monitoring. I would recommend the solution to other users. Overall, I rate ThousandEyes an eight out of ten.
I recommend the solution to others. Overall, I rate the product a nine out of ten.
This tool stands out as highly dependable because it differs significantly from other implementation tools for two crucial reasons. First, it offers the capability to monitor service providers and cloud providers with near real-time responsiveness. Second, it doesn't operate in an exclusively passive manner. Unlike traditional network monitoring tools, it can be both installed and utilized concurrently alongside the existing corporate network infrastructure. I would rate it eight out of ten.
Overall, I would rate the solution an eight out of ten. I would definitely recommend using ThousandEyes.
I would tell those planning to use the solution that they first need to use it in a lab before purchasing it. I rate the overall solution a seven out of ten.
I rate this solution an eight out of ten because of its ability to show the network list, and each top is the best that I've seen. Regarding advice, you should set up your agents carefully to cover all of your infrastructure and enterprise. The agent's installation and data centers being monitored are important. In addition, do not activate all of your agents at the same time. The price depends on the usage, and if you consume a license, you enable them simultaneously. Try to learn and get the data and analyze it. In a future release, monitoring and user behaviour should be included. It would be great if ThousandEyes could monitor real user data and provide different packages for large, midsize, and small companies.
I would recommend this solution to others. I rate ThousandEyes an eight out of ten.
We are a Cisco partner and reseller. We are using the latest version of the solution, however, I can't speak to the version number we are on. In general, I would d recommend the solution to other users and organizations. I've had a positive experience so far. I would rate the solution at an eight out of ten overall.
We're a reseller. I sell products. I don't use the solution myself. I sell cloud products, security and network products, firewalls, data centers, and collaboration tools. We have many partners including Cisco, Fortinet, VMware, etc. In terms of this product, we sell different versions of the solution and not just the latest. We typically deal with on-premises deployment for this product and the cloud has many security issues in Brazil. For big clients, it's typically on-premises. Overall, I would rate the solution nine out of ten.
There's generally a recommendation to go with Cisco, but most clients don't have the money for that and go for a lower end solution. I would rate this solution an eight out of 10.
We used the public cloud deployment model. I'd recommend the solution and advise others to check to see if it fits with their environment even if they're using some other monitoring solution. I'd rate the solution eight out of ten.