2019-11-28T06:06:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering Salesforce App Cloud?

If you were talking to someone whose organization is considering Salesforce App Cloud, what would you say?

How would you rate it and why? Any other tips or advice?

3
PeerSpot user
3 Answers
AnilKumar4 - PeerSpot reviewer
Senior Developer at jarvis
Real User
2020-03-05T08:39:00Z
Mar 5, 2020

I would rate the Salesforce Cloud App at an eight out of ten.

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AmanSingh2 - PeerSpot reviewer
Business Line Manager at Thomson Reuters
Vendor
2020-01-29T08:35:00Z
Jan 29, 2020

We're partners with Salesforce. I'm not sure which version of the solution we're currently using. We're a sizeable company and have 3,000-4,000 people using the solution currently. We're moving towards a different cloud due to a corporate mandate we'd like to have the opportunity to implement it there. There's a lot of training that needs to be done to get used to the solution and to get to understand all of the features on offer. To tackle this, we have asked the task force training candidate members to get everyone trained. Getting a good handle on the solution is very important. Before Salesforce, we used to use four to five disparate systems to manage all the customers. With Salesforce, we have been given one central source of tools. There are several departments that used to target customers separately and each of them was using their own systems for tracking. Now, with this one tool, there's only one type of invoice. It's streamlined everything in terms of billing and customer outreach. I'd rate the solution nine out of ten.

Franz Malten Buemann - PeerSpot reviewer
Consultant at a tech services company with 1-10 employees
Consultant
2019-11-28T06:06:00Z
Nov 28, 2019

I would recommend this solution to others and I will recommend that they use all the other SalesForce products. If their primary business use case is covered by Salesforce App Cloud, they should start there. If they have other business cases, they should definitely use other Salesforce products to see if that is covered. Additional features that I would like to see included in the next release is more integration with Google. On a scale of one to ten, I will rate this solution a nine.

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