Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering IBM MaaS360?

If you were talking to someone whose organization is considering IBM MaaS360, what would you say?

How would you rate it and why? Any other tips or advice?

PeerSpot user
15 Answers
Devindra Sukhu - PeerSpot reviewer
Product Specialist & Pre-Sales Engineer at Digicel Group
Real User
Top 10
Oct 27, 2022

For 100 people using this solution there requires one person for maintenance. I would not advise others to use this solution. I rate IBM MaaS360 a six out of ten.

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CLAUDIA GARCIA - PeerSpot reviewer
Cybersecurity Consultant at Telefónica
Real User
Top 20
Jun 23, 2022

I would recommend this solution to others. There is a possibility to improve, but in general, it's a very good solution. I rate IBM MaaS360 a nine out of ten.

AkpogheneOkoro - PeerSpot reviewer
CEO at ITANDT Solutions Limited
Top 20
May 8, 2022

My advice for anyone thinking of implementing MaaS360 is to work with a partner who understands the product and IBM's support structure. Some decisions need to be taken during setup that will be easier with the presence of somebody who understands the implications of the various options. I would give MaaS360 a rating of nine out of ten.

CEO, Senior Consultant, Collaboration Platforms at a tech services company with 11-50 employees
Top 20
Feb 15, 2022

If you're looking for a cloud-based input management solution, I would recommend MaaS360. I would rate it as eight out of ten.

Assistant til konsernregnskapssjef & IT integrasjonsansvarlig at a energy/utilities company with 51-200 employees
Real User
Top 10
Jan 17, 2022

I rate IBM MaaS360 eight out of 10. I prefer MaaS360 over Intune because I'm a much heavier IBM user. If someone is considering MaaS360, I recommend having an Apple account for business so that it integrates smoothly. You also need to have an overview of your devices, what the applications are, and what the impact will be.

Solution Consultant, Strategic Accounts Manager at a tech services company with 501-1,000 employees
Top 20
Oct 25, 2021

It is predominantly for mid to large enterprise customers with a couple of hundred deployments. It's a fairly balanced solution. If you leave the backing to an organization like IBM, you can rest assured that it's a good solution. It actually takes care of your defense endpoint to get rid of pollution. Your laptops, Android devices, and Apple devices could all be secure with this solution. It provides a fairly good level of control and monitoring to suit your needs. On a scale from one to ten, I would rate IBM MaaS360 at six.

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Network Security Architect at a computer software company with 51-200 employees
Real User
Top 20
Jul 21, 2021

While the solution is currently deployed on-premises, we have plans to move to the cloud, which is why we plan to go with Intune. We have a partnership with the vendors. While I feel the solution to be fine, better ones do exist, Intunes, for examples, which, features aside, is quite similar. I rate IBM MaaS360 as an eight out of ten.

Assistant General Manager at a comms service provider with 1,001-5,000 employees
Real User
Top 5
Mar 23, 2021

As far as devices are concerned, this is the world of Bring Your Own Device, and such decisions are left to the end-users. As long as a solution is device agnostic, they can choose the device that they want to use. Keeping the competition in mind, I would rate IBM MaaS360 a nine out of ten.

Mobility Strategist at a retailer with 10,001+ employees
Real User
Top 20
Mar 10, 2021

We are an IBM partner. We are using the latest version of the solution at this time. I'm unsure of the exact version number. We have the service model, which is very useful to us. I'd recommend the solution to other companies. There are similar solutions, however. One might be better at this while another is better at that. In general, I would rate the solution eight out of ten.

Manufacturing Analyst at a manufacturing company with 5,001-10,000 employees
Real User
Top 10
Feb 25, 2021

We are a customer and end-user. The solution is deployed onto the actual device itself. I wouldn't recommend the solution. We're pretty much working to move off of it. We haven't been too happy with the solution in general. How it was described to us ultimately wasn't how it worked. Overall, I would rate it at a six out of ten.

Deputy Manager - Advanced Solutions at a comms service provider with 1,001-5,000 employees
Real User
Top 5
Jan 23, 2021

I would rate this solution an eight out of 10.

Deputy Manager - Advanced Solutions at a comms service provider with 1,001-5,000 employees
Real User
Top 5
Jan 21, 2021

My advice for anybody who is implementing this product is to start by completing the trial as soon as possible so that all of your core issues or core requirements can be identified easily. Next, have all of the integration options kept as secondary because you don't want to do everything together. It's always best to test a few cases; create a test group, and test it on them first. Make sure that everything is working instead of trying to make a turnkey solution. Doing it in phases is more effective than trying to do everything at once. Overall, this is a good product and it covers most of the services that these solutions are supposed to follow, but it's not perfect. I would rate this solution an eight out of ten.

Monica Sapp - PeerSpot reviewer
VP of Information Technology at Queen City Hospice
Real User
Top 5
Dec 1, 2020

It's a solid product and it gets the job done. It just needs to be a little bit more updated in the look and feel of it. I would rate this solution an eight out of ten. It's a good product and just needs to be easier to find things in the portal and move your way around. Having it a bit more explanatory would be helpful.

Vice President, Information Technology and Project Management Office at a pharma/biotech company with 51-200 employees
Real User
Oct 22, 2020

We have IBM MaaS360 for our iPads, but we are using Microsoft Intune for our laptops and our BYODs. When our licensing expires, we will migrate our iPads from IBM MaaS360 to Microsoft Intune. Considering that we are moving to Microsoft Intune, I should ideally not recommend this solution, but there's no reason to not recommend it for the iPads of your sales force. It is a very standard solution. There is lots of knowledge out there and lots of resources who are experts in the solution. It is not a bad solution to use. If I had just the sales force, using IBM MaaS360 is a great way to manage their iPads. I would rate IBM MaaS360 an eight out of ten.

Hans Van Oorschot - PeerSpot reviewer
Engineer at Caldoo
Real User
Top 10
Oct 13, 2020

I would recommend trying this product it because it's easy to start. You will be surprised at the possibilities, the flexibility and the opportunities within MaaS360. I would rate this solution an eight out of 10.

Related Questions
Netanya Carmi - PeerSpot reviewer
Content Manager at PeerSpot (formerly IT Central Station)
Nov 10, 2021
And why?
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Dovid Gelber - PeerSpot reviewer
Tech blogger
Nov 10, 2021
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage our endpoints. IBM MaaS360 is a platform that approaches endpoint management from a user-oriented point of view. Its user interface is designed for use by those who are not necessarily technologically savvy. You can click through the interface screens and manage the program effectively. Microsoft Intune is a software solution that allows companies to practice remote endpoint management and security from a single unified dashboard, which offers great value. However, there are too many hyperlinks needed to navigate the screen. There is simply too much technical knowledge required to manage it, which means that the average employee would not be able to use it without special training. IBM MaaS360 can remotely enable, track, wipe, shutdown, or troubleshoot any device that is connected to it from anywhere in the world. You can send someone out into the field without a fully configured device and once they activate the program, it will handle the configuration in the field. Lost devices are now something that companies no longer have to be concerned with. Devices are now trackable from any location. Additionally, if a device is misplaced or is no longer needed, it can be remotely wiped or shut down. This can remove data that could be exploited or prevent the usage of devices by unauthorized parties. IBM MaaS360’s cognitive unified endpoint management allows users to remotely identify whether issues can be solved remotely or whether it requires an in-person examination of the device in question. Microsoft Intune also allows for a limited degree of remote usage. As long as the device is accessible, users of Microsoft Intune can log in and perform remote troubleshooting to solve issues that may arise. Administrators can also remotely limit the type of websites that employees can access on a connected device. IBM MaaS360’s remote capabilities surpass Microsoft Intune’s,which is a large part of the reason that we chose it. Conclusion: While both Microsoft Intune and IBM MaaS360 offer robust services, the intuitive nature of IBM MaaS360 gives it a big advantage over the competition. Additionally, IBM MaaS360’s remote capabilities are far more versatile than anything that Microsoft Intune can offer.
Daniel Colombani - PeerSpot reviewer
Lead: Incident Response, Investigation & Vulnerability Management at a government with 501-1,000 employees
Sep 21, 2021
Hi, I work as Lead of Incident Response at a Governmental institution. Currently, we're moving from IBM MaaS360 to Microsoft Intune. Can anyone share a piece of advice on how easy is it to integrate Microsoft Intune with McAfee ePolicy Orchestrator? Thanks a lot!
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