2019-09-15T16:44:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering Barracuda Email Security Gateway?

If you were talking to someone whose organization is considering Barracuda Email Security Gateway, what would you say?

How would you rate it and why? Any other tips or advice?

24
PeerSpot user
24 Answers
Robert Melendez - PeerSpot reviewer
Vice President Information Technology at a hospitality company with 201-500 employees
Real User
Top 10
2022-10-13T17:56:42Z
Oct 13, 2022

I rate Barracuda Email Security Gateway as a solid nine out of 10. Their spam protection is excellent, but the UI could be better. Their ATP and threat protections are great. I would give them a 10, but the UI requires just enough extra clicks to annoy me. When you're setting up Barracuda, make sure you're asking all the right questions about setting up your DMARC and DKIM. You need to plan to take advantage of the whole product instead of a small portion of it.

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Furqan Ahmed - PeerSpot reviewer
Network Engineer at Pronet
Real User
Top 5Leaderboard
2022-09-16T17:45:51Z
Sep 16, 2022

I rate Barracuda Email Security Gateway six out of 10. Based on my experience, we are recommending FortiMail or Barracuda because we find these two solutions the most stable. FortiMail has fewer issues with spam.

KM
Computer Networks and Systems Support Engineer at a real estate/law firm with 11-50 employees
Real User
Top 20
2022-08-19T09:08:58Z
Aug 19, 2022

I have yet to compare it with other solutions, but I would rate Barracuda Email Security Gateway a seven out of ten.

Anuraj Nair - PeerSpot reviewer
Presales Engineer at SNSIN
Real User
Top 5Leaderboard
2022-07-12T17:33:00Z
Jul 12, 2022

I would recommend this solution to others. I rate Barracuda Email Security Gateway a seven out of ten.

Sanjay-KUMAR - PeerSpot reviewer
Senior Manager at Havells
Real User
Top 5
2022-06-02T14:12:59Z
Jun 2, 2022

I would recommend this solution to others. I rate Barracuda Email Security Gateway an eight out of ten.

Sameer Narayan - PeerSpot reviewer
IT Manager at Investment FIji
Real User
Top 10
2022-05-04T09:17:28Z
May 4, 2022

We are end-users. I'm not sure which version of the solution I'm using. I'd rate the solution eight out of ten. We are happy with the product.

Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
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Mohammed Shah Newaj - PeerSpot reviewer
Assistant General Manager at CoLoCity
Real User
Top 10
2022-01-18T18:20:00Z
Jan 18, 2022

Research what you are looking for and why you want to use it, determining: * How critical is your email solution? * How is your organization thinking about security? * How is your company assigning value to email? If it is important or critical, then you can try the trial version of Barracuda Email Security Gateway Cisco IronPort, or any email security that is in the market. After that, you get the experience of a 30-day trial. This is very convenient for users or customers to make a decision on what platform they will use. If they have security concerns, they will not think about the money. However, if their company is an SME or needs to maximize their productivity regarding their investment, then they will want to get maximum productivity from that device to justify the investment. Therefore, they will need to think carefully about the email security gateway that they will use. Everybody has their own perceptions in the security field. If anyone wants to use any security gateway for their email security purposes, then they need to decide which one they want, their objective, and what they want to achieve. I would rate the overall solution as nine out of 10.

Igor Gutierrez - PeerSpot reviewer
Information Security Officer & DPO - Data Protection Officer at a manufacturing company with 501-1,000 employees
Real User
Top 20
2022-01-14T15:40:00Z
Jan 14, 2022

Barracuda's technology is the kind of technology that gives us a good balance among security, value, and user experience. It is not the best tool or technology on the market, but it does what it was developed to do. There are other possibilities, if you are willing to pay more. But Barracuda is the right solution for the problem in our environment. A lot of companies pay for a good and comprehensive solution, but they usually only use 50 or 60 percent of what the solution offers. Barracuda is different. We use it 100 percent. I know what the Barracuda technology delivers for me and the value I get from it for what I pay and how I use it. It is that simple.

SunilSingh - PeerSpot reviewer
System Administrator at Subisu Cablenet Pvt. Ltd.
Real User
Top 10
2021-12-05T10:17:00Z
Dec 5, 2021

It is good. It is working in our environment. It is very useful to us, but we are having a little bit of difficulty. I would rate it a seven out of 10.

SS
Director at a tech services company with 11-50 employees
Real User
Top 10
2021-08-31T16:59:46Z
Aug 31, 2021

I rate Barracuda Email Security Gateway an eight out of ten.

Darshil Sanghvi - PeerSpot reviewer
Consultant at a tech services company with 501-1,000 employees
Reseller
Top 5Leaderboard
2021-06-20T10:06:47Z
Jun 20, 2021

For any user receiving compromising third-party emails, Barracuda will help secure the system. I rate this solution a nine out of 10.

MN
IT Administrator at a energy/utilities company with 201-500 employees
Real User
2021-05-31T14:13:00Z
May 31, 2021

We procured the solution as a service. We have 3,000 people making use of it. There is no need for us to do maintenance. The solution is administered by our subset department and they have a fantastic support team, should there arise any field issues. They are wonderfully accessible. I rate Barracuda Email Security Gateway as a nine out of ten.

MS
Presales Network & Security Engineer at a tech services company with 51-200 employees
Reseller
Top 5Leaderboard
2021-04-23T15:51:56Z
Apr 23, 2021

I would recommend this solution. Barracuda has one of the best email security solutions for SMB and big enterprises. Barracuda is not a leader for email security, but they are really good at what they are doing. In terms of email security, Barracuda is one of the best solutions. There are a hundred different products in the market, such as Fortinet and Forcepoint, but Barracuda is cost-effective and really good at what it does. I would rate Barracuda Email Security Gateway a nine out of ten. It is a really good solution, and it does what it says.

Shashi Sharma - PeerSpot reviewer
Senior IT Manager at a tech services company with 501-1,000 employees
MSP
Top 5
2021-02-24T07:15:38Z
Feb 24, 2021

I recommend this solution to others. In a few years, I think this solution is going to be a global leader. I rate Barracuda Email Security Gateway a seven out of ten.

AH
Head Information Technology Infrastructure at a manufacturing company with 5,001-10,000 employees
Real User
Top 10
2021-01-12T16:11:10Z
Jan 12, 2021

We have a standalone device that is not scalable, so we are considering a cloud-based solution. I would recommend using the cloud-based solution, and not as an on-premises deployment. I would rate this solution a seven out of ten.

RM
Technical Manager at Sarkar Group
Reseller
Top 10
2021-01-06T09:26:55Z
Jan 6, 2021

We're resellers of the product. Overall, we've been pretty happy with the solution. I'd rate it at a nine out of ten.

HirenShah - PeerSpot reviewer
Director at Dynamic Computer Services
Real User
Top 5Leaderboard
2020-12-18T12:15:50Z
Dec 18, 2020

Overall, this is a good product with wonderful security capabilities and I definitely recommend it. I would rate this solution a nine out of ten.

SM
Insolvency Practitioner and Director at a financial services firm with 11-50 employees
Real User
Top 5
2020-11-12T17:38:53Z
Nov 12, 2020

Overall, I am satisfied with this product, although I don't have the expertise to meaningfully recommend it, or not. I would rate this solution a five out of ten.

DD
CIO at a government with 51-200 employees
Real User
2020-10-19T09:33:28Z
Oct 19, 2020

I think it's a good product, it's rated fairly highly when I look at reviews. I would rate this solution a nine out of 10, no reason for not giving a 10 than, nothing is perfect.

Fredric Robinson - PeerSpot reviewer
Founder CEO at Waterdog Computer Works
Real User
2020-09-10T07:35:34Z
Sep 10, 2020

Security Gateway is simple to implement. Make sure that multiple people on staff are trained in setting it up. In other words, you do not want to just be relying on one individual in the organization to be the only one who is able to set it up. Always have a backup, or even two. That is especially important to us as an MSP. One more thing would be to pay attention when you first onboard with the solution. Barracuda puts you through some training with one of their technicians. I think it is important that you record those training sessions to keep for your reference. What will happen if you do not take advantage of recording it is that after the first two or three installs, you will be on your own. If you make sure you make a copy of your training session with them, then you can always refer back to it. On a scale from one to ten where one is the worst and ten is the best, I would rate this product overall as a nine-of-ten. The reason I would give it a nine is just that one area where we do not have the ability to manually go in and modify some of the settings. Until we can do that, it is still a great product but it is not quite a ten.

RainerAlbrecht - PeerSpot reviewer
General Manager at Gemakom
Real User
Leaderboard
2020-03-16T06:56:00Z
Mar 16, 2020

Try the Barracuda Email Essential Security Cloud Service. It's not expensive and implemented in half an hour. I would rate it an eight out of ten.

Manjil Bhetwal - PeerSpot reviewer
Presales Engineer at a tech services company with 11-50 employees
Real User
Top 5
2020-02-20T06:38:05Z
Feb 20, 2020

I would rate this solution a nine out of ten.

KA
Deputy Manager IT Operations (Senior System Administrator) at a transportation company with 1,001-5,000 employees
Real User
2020-02-06T11:37:19Z
Feb 6, 2020

I would rate this solution an eight out of ten.

Ajai Jayakumar - PeerSpot reviewer
Solution Architect at a tech services company with 501-1,000 employees
Real User
2019-09-15T16:44:00Z
Sep 15, 2019

As far as advice to other organizations considering this solution, I would generally recommend the product. But it depends. I can recommend Barracuda as a user because I have not had any problem with it. But if your organization has a limited budget, you might want to consider going with Trend Micro. Trend Micro is also a very good product, and it is a little cheaper than Barracuda when it comes to pricing structure. But Trend Micro is also not as easy to implement and use as Barracuda. So you would have to determine whether Barracuda is worth investing in so that you save time and effort. Barracuda costs a little more, but it is easier to use, more user-friendly and has a little better reputation. On a scale from one to ten, with one being the worst and ten being the best, I would rate Barracuda Email Security Gateway as a seven out of ten. This rating is lower even though I am completely satisfied with this product as a solution. The big problem is not the product, but the support — which I consider a very important factor. If I can't get support on time or I have to work inconvenient hours to get live support, this ends up affecting our services. One other thing I think I should mention is that the reporting system for Barracuda is very good. Good reporting is important to the utilization of the product in an efficient manner.

Related Questions
KK
Quality Executive at Dharampal Premchand Limited(DPPCL)
Oct 6, 2022
Hello, I work as a Quality Executive at a Consumer Goods company.  At the moment, we're researching an email security solution. We have 1000+ users. Among others, we've been looking at these products: Cisco Secure Email, Forcepoint Email Security and Barracuda Email Security Gateway.  Which of those solutions would you recommend? Please explain its advantages. Would you recommend any diffe...
2 out of 6 answers
SimonClark - PeerSpot reviewer
Cyber Security Advisor - Director at Fort Net UK
Jun 20, 2022
Top brands don't mean best or most cost-effective. My advice is to look a bit further before you make a decision. Evidence suggests that most top brands are pretty good at detecting and blocking malicious attachments, best case letting through 1%, but can be worse than 50% when it comes to detecting malicious links in the text of the email.  There are numerous less well-known vendors with lower-cost AI-based solutions that have a far better success rate, also providing employees the ability to report on suspect emails which auto-removes them from other staff members' inboxes until they have been properly assessed. Some will provide a visual risk score to the recipient to give them advance warning to be more cautious. Combining this kind of capability with staff awareness products keeps your vendor list lower and further improves efficiency. For around £2 GBP per user per month (less than $3) we provide different vendors depending upon the customer's environment but provided as a managed service. This allows our customers to outsource some of the monitoring and day-to-day management, spread the cost on a monthly basis, and flex how many licences they need on a monthly basis too i.e. if you drop 20 users don't pay for them but if you increase by 20 you don't need complex co-termination and pro rata discussions.
Daniel Martínez - PeerSpot reviewer
Security Technician at Mercadona
Jun 21, 2022
I only can recommend Cisco because it´s the only one with which I'd worked enough. I think it is powerful enough and has a lot of possibilities. In addition, to a great support team. 
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Oct 13, 2022
Please share with the community what you think needs improvement with Barracuda Email Security Gateway. What are its weaknesses? What would you like to see changed in a future version?
2 out of 23 answers
Ajai Jayakumar - PeerSpot reviewer
Solution Architect at a tech services company with 501-1,000 employees
Sep 15, 2019
One aspect of the product that can be improved is the availability of support. We don't have the availability of support 24/7, and it takes some time to get answers. These technical support people are in some other country, and our time zone is not supported. We have to often give them remote access to resolve issues, so potentially it is a security risk also. Sometimes clients who we resell to will not accept that risk because you are opening a secured doorway to the internet. That can be a bit of headache in those cases, which we end up having to work-around. Actually the rest of the product is very good and it is otherwise meeting our requirements. I would only hope they would provide better support in our country.
KA
Deputy Manager IT Operations (Senior System Administrator) at a transportation company with 1,001-5,000 employees
Feb 6, 2020
The technical support service is outsourced and the accents are difficult to understand, even for people like us from the same region. The reporting can be improved. The user interface needs to be more responsive. The performance of the actual device is pretty good but the interface lags sometimes.
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