Zscaler Internet Access and Fortinet FortiGate SWG both compete in the secure web gateway market. Zscaler holds an advantage due to its cloud-native security and advanced threat protection capabilities.
Features: Zscaler Internet Access provides comprehensive security with URL and application filtering, SSL inspection, and Advanced Threat Security. Its cloud-native proxy architecture enhances security for remote users. Fortinet FortiGate SWG is notable for its robust web filtering, integrated VPN, and a streamlined interface that supports solid endpoint security.
Room for Improvement: Zscaler Internet Access requires enhanced integration with centralized authentication servers and better reporting features. Improved traffic routing IP allocation and the addition of local data centers in key regions are needed. Fortinet FortiGate SWG could benefit from better cloud support, improved deployment ease, and enhanced technical support, reporting, and automation.
Ease of Deployment and Customer Service: Zscaler offers versatile deployment across public and hybrid cloud models, but customer service response times vary. Fortinet FortiGate SWG is primarily on-premises with some hybrid options, praised for excellent support but needs easier integration strategies to improve deployment flexibility.
Pricing and ROI: Zscaler Internet Access is considered a premium service with high costs, offering cost-effective scalability and significant ROI. Fortinet FortiGate SWG is reasonably priced compared to competitors but remains expensive for smaller businesses, with its subscription model needing to meet smaller business budgets.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
I find customer support to be quite adequate
It meets the growing demands of my network.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Fortinet SWG is a stable solution.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
We would like the VPN to act as a web filtering solution because users outside the company don't have web filtering.
I would rate the technical support of Fortinet a six or seven out of ten.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
One feature I am missing is the ability to connect automatically to internal monitoring systems.
Fortinet products are very expensive compared to competitors like Sophos and SonicWall.
On a scale from one to ten, I would rate the pricing for FortiGate AWG as nine, which is perfect.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Zscaler Internet Access is recognized as an expensive solution.
These features have proven effective in protecting our network, handling large volumes of traffic smoothly without any issues.
It also provides enhanced inspection capabilities, including SSL decryption, while maintaining compliance with organizational security policies.
The SSL inspection also offers added security, facilitating the exchange of critical data.
Fortinet FortiGate SWG is a comprehensive web security solution provided by Fortinet. FortiGate SWG combines web filtering, malware protection, data loss prevention (DLP), and application control capabilities into a single integrated platform. It is designed to protect organizations from web-based threats, enforce compliance policies, and provide secure access to web resources.
FortiGate SWG Benefits:
FortiGate SWG Features:
FortiGate SWG is typically deployed as a hardware appliance or as a virtual appliance in on-premises environments, but it may also be available as a cloud-based service. It is part of Fortinet's broader security fabric ecosystem, allowing integration with other Fortinet products to provide a unified and coordinated security infrastructure.
Reviews from Real Users
Below are some reviews and helpful feedback written by FortiGate SWG users.
David Carlson, CIO at Camco Mfg., says that "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help".
Suresh Vijayen, Product Manager at IX Telecom, writes that FortiGate SWG "Provides helpful technical support, but its dashboard needs to be more user-friendly".
Chandan Munshi, Chief Technical Officer at Provision Technologies LLP, states that "The user interface is intuitive. Anyone can configure the firewall with little knowledge of the product. The back-end is robust with good security."
Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.
Zscaler Internet Access Features
Zscaler Internet Access has many valuable key features. Some of the most useful ones include:
Zscaler Internet Access Benefits
There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Zscaler Internet Access users.
A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”
An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
