I integrate Windward in software solutions and have done so for customers that work in the financial industry.
In general, I don't deal with the customer regarding commercial issues related to Windward. The idea is that Windward handles financial contact with the customer and they tell the customer that for training, for integration, or for questions about Windward for their particular application, there is a company available in Europe that can assist them with service training and onsite service. This is what I have been doing for the last five months for a customer in the Netherlands. My company acts as an independent after-sales consulting company. If the customer wants to have training on Windward or the customer wants to have somebody make templates, that's where I come in.
An example of one of my customers' use cases for Windward is that if you go to the bank and ask for a loan, they will ask you questions like your name, your birth date, your address, what kind of job you have, how long you worked there, how much money you make a year, etc. At some point, my customer — the bank — will want to print a document for you of five, 10, or 15 pages where everything is written, including all the terms of the loan, so you will have it all on paper. What we do with Windward is we create all these pages and, depending on the input parameters we get from the bank's software, we create a Word or a PDF document which the bank can give to you.
Any document that is, in principle, standardized, but each version needs to be a little bit different, can be created with Windward.