Due to RBI guidelines, we're facing issues with billing in India. Credit card payments often get declined even when we try to pay from the backend. Another problem is paying 20 dollars for each new project, even under one account. This seems odd since we already pay for one project with multiple hosts. The tool should improve its support. The time zone difference causes delays in communication, which can significantly impact production websites and servers. I'd rate the platform itself higher, but they still need improvements. They need to work on their billing system and create more understandable plans that clearly show costs based on bandwidth usage. A major challenge we faced was an unexpectedly high bill of 25 lakhs for one month when we usually pay only one or two lakhs (100,000-200,000 rupees). While they showed the bandwidth usage, we lacked support on optimising or implementing changes to reduce costs.
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