UiPath Reviews

We use UiPath Studio, Orchestrator and Robots, all unattended currently. Our primary use case is one-off for mediation projects because we're trying to set up our infrastructure. Once the infrastructure is set up, we plan on creating a federated model throughout our entire organization.

Right now, our remediation teams do a lot of large one-time projects where they have to have policies for scaling up and scaling down the volume of full-time employees. I know we have avoided that situation in at least three cases now where they have not had to hire or remove people because they have been able to automate the remediation process.

The most valuable features for me in Studio can be anything that helps me test or debug. It saves me a lot of time and it saves our QA team a lot of time setting up separate environments, test data, and things like that.

The most valuable thing in Orchestrator is just how easy it is and the fact that it's cloud-based. It is also useful in that it allows non-technical users to get information about their projects. For example, they can find out if independent components are up and functioning; if something is down they can find out what went wrong.

In the next release of the solution, my biggest hope would be getting more accessibility to test data processing information. I was told that this feature was coming already. Being able to see what my variables and my arguments look like when things are being passed and making the processes very clear to my customers when we are doing test cases for UAT (User Acceptance Testing). That would be invaluable. It would help the customer to see and understand the data flow more easily without having to go through training or being very tech-savvy.

I think Studio has a little more room for improvement and could use a few more features. They just announced Studio X and Studio 2 which actually addressed many of the issues I hope to see resolved, but that is assuming that they come through in development and do what they say they are going to do.

On a scale from one to five, where one is not stable and five is very stable, I would rate the stability of the UiPath platform as a four-and-a-half. I've only seen one or two buggy behaviors, so I think that qualifies as extremely stable.

In our organization, there are five full-time people involved in the automation program. We can drag people in from different departments in the business on a case-by-case basis when necessary for resolving issues with automating.

Before we started, all of us were involved in using UiPath Academy RPA training and learning through it. On a scale from one to five where one is the least beneficial and five is the most, the Academy is something I would give a three. I say that because I don't think they went into enough detail. I understand that they didn't because they are trying to save time for non-technical people, but I love knowing everything and I would love to see more detail in their presentations or have options to do so.

Customer support overall is very responsive and they say a lot of helpful things, but I'm often able to find the same information and answers on the forums. It would be nice at times to be able to talk to someone from support over the phone. I can describe my problems without having to send dozens of emails back and forth in order to get an answer. It just isn't terribly efficient.

The decision to automate and the product selection for the solution were completed before I was brought on as part of the team. I was actually brought on as an expert from another company in order to help them stabilize their deployment. The product vendors which were on the short-list actually include some vendors which the company has licenses for in addition to UiPath, like Blue Prism. They are exploring multiple options because we are a global entity. They want to offer the option to entities to choose whatever partner they prefer to go with.

The approach to the initial setup which was selected was a complicated process. I don't know much more than it took a long time, it wasn't very successful and that's why they brought me on.

They did the entire implementation in-house.

We have seen some return on investment to a certain extent, but a lot of it's coming from one-time processes and not from recurring processes. In other words, the ROI is already there, but it is from one-time processes we've deployed. These are processes that we would run a bunch of items through one time and the circumstances are not repeatable the next year or even the next week.

I'm not sure about the exact numbers, but I know that the cost of our department has been saved roughly four times over. Again, a lot of those savings are from one-time events that won't be recurring in the following year so they can't really be seen as predicting the future results.

The solution has helped to eliminate human errors in some cases and that also has value. In addition, there is the benefit of saving the employees time. Right now I believe that we have approximated that we saved somewhere between 40,000 and 45,000 human hours. That resource can be re-allocated.

Part of our deployment is in a virtual environment and part of it is not. The implementation is actually still in progress. We are in the phase of setting up our infrastructure and trying to automate some POCs (Proof of Concepts) and some early successes to show the financial benefits of RPA to the C-suite (C-level executives such as the CEO and CFO).

On a scale from one to five where one is very difficult and five is very easy, I would rate the ease of use of the platform as a four. I think the product is fairly intuitive. Because I come from a tech background though, I feel like it is going to be a little easier for me to understand than some other people who don't have that same background. The only reason I don't give it a five is because the integration between Orchestrator, Robots, and Studio does require a little bit of intimate knowledge to be able to connect them all and make sure that they stay connected.

We have not used attended robots yet, so I'm not sure how cost-effective they are because we don't have any data on that. We use unattended bots and they seem to be effective solutions, but I don't know what they pay for them.

On a scale from one to ten where one is the worst and ten is the best, I would rate this product as a nine. The only reason I'm not going to give it a ten is that I have struggled with certain errors and stability issues. Whether that is our fault or a general bug in the actual software is yet to be seen. I have a few open tickets, but I've really liked this software overall.

Advice that I would give to a colleague at another company researching this or similar solutions would be that they look at their organization and see if they are really ready for deploying RPA solutions. A lot of RPA solutions are sold with the promise that anyone can build solutions with the products and the bots are going to deploy quickly. I don't think quick deployment is deceiving, but I do think that trying to implement a solution that does move so quickly like this into an organization that doesn't move quickly can create friction.

Our primary use for this product is to automate processes that we are capable of automating at our tier-one level human resources center.

This product has improved the way the organization functions by helping us go through a digital transformation. RPA is able to bridge a lot of the gaps that we had in our processes and processing what we had before we moved to this platform as a solution. With a little effort, I was able to bridge those gaps and automate a lot of processes that were manual and less efficient prior to involving the product.

The most valuable features for us are the recording tools. They allow the capture of user actions on the screen and then the recordings can be converted into workflow sequences. The activities are very simple to use and easy to put together in order to automate the processes. Once we get Orchestrator, that feature will probably be the most valuable, but we are currently not able to put it into production.

As far as additional features, there doesn't seem to be anything outstanding that I can think of right now. Maybe some off-the-shelf "How To" features could be installed with Studio so that you can search for how to do something and pull it up directly in the Academy or on-screen without leaving the product.

There could be room for improvement in the ticketing feature. It's kind of hard to find that feature sometimes.

On a scale from one to five, where one is the least stable and five is the most stable, I would rate the stability of UiPath as a five. It is very stable. We have never had any issues with regards to UiPath. The actual problems seem to be network issues and our environment.

We started out sort of small in the beginning and we've invested more in buying licenses and functionality. The scalability in that way seems very good.

My experience with customer service has been very good. They make a few different types of resources available and it is usually pretty easy to find what you are looking for. For example, I have used the RPA Academy. It is pretty easy and it was very beneficial. I haven't really opted for using customer support or technical support much. I've been able to just call, text, or email somebody and get a solution.

There were really no automated processes when I first came on to work at this organization. When we made the decision to go in this direction, we made a comparison of products to solve the automation issue. What made us choose UiPath to automate our processes was price, availability, ease of use and customer services. They were also willing to be the quickest to work with us as well. It seemed to be the best mix of all these.

We knew we needed to invest in a new solution because, where I'm working, we had 600 or 700 processes that I knew could benefit from automation. As an industry and in total, we probably have thousands of processes that could benefit from and be improved by automation. Coming into the company and seeing how things were done just made it obvious that automation was missing but necessary. Government processes need to be automated to be more efficient because of the volume and the potential for human error.

I would describe our initial setup as complicated because of our industry. We never worked with software like this prior to implementing UiPath. Just to get permissions to use the product on our network was one obstacle. It wasn't always easy to get to ATO (Authority to Operate) and get the capabilities and rights to do certain things on the network like to have the product interact with certain programs that have sensitive information. It's kind of complicated, but that is a whole new path within our industry whenever introducing new technology.

From the time of purchase of the UiPath license until adding our first robot in production was a few months. We purchased a license in February and got a robot into production in May. Most of that time spent was because working on the project is not even my full-time job. I have a whole different responsibility in the organization. So, I was doing a lot of developing in my free time. It probably would have only taken a month or so if I was doing it full time.

We did not use an integrator, reseller or consultant. I did everything in-house.

We have seen a return on investment and performance benefits. The ability to notice a difference was almost immediate for certain things and in certain programs. I know that I've calculated that we saved $1.47 million through the automation we have already set in place. The solution also helped eliminate human errors which are more difficult to approximate as a dollar value or percentage.

Basically, using the product has allowed us to take between four to six full-time employees from doing very mundane transactional processes to doing more value-added work. That shift alone reduces human error because the human mind is not made to do this kind of transactional work over hours and days at a time.

This solution saves our organization time on an ongoing basis. I would say it saves a minute to three minutes per transaction per thousands of transactions. It certainly has value in more than one way.

We license the use of the product on a yearly basis. The licensing we bought costs $7000 in 2019 for what we have in production. That is the cost of the license plus Studio.

From a cost perspective, I believe that unattended robots can save even more time and more money than attended robots. The only reason we haven't gotten unattended processes into production yet is simply that we haven't got the authority to operate Orchestrator on our network server. The cost is not an issue given our budget, we need to be able to justify how secure it is.

The vendors who were on our shortlist were UiPath, Automation Anywhere and Blue Prism. All of them seemed to be good solutions.

We are currently running some of our automation in a virtual environment. The implementation performance is all right. Our system environments are pretty out of date and a bit technologically behind. Sometimes that fact will hold things up. I am the only one in the organization involved in the automation program. I'm the only developer and the only person who uses UiPath directly, but it affects thousands or even tens of thousands of people.

On a scale from one to five, one being the most difficult and five being the easiest, I would rate the ease of use of the platform as a five. Personally, I had no developer experience. I never heard of RPAs or UiPath a year ago. I was able to learn it and figure it out using the Academy, YouTube and the forum. Coming to it cold and doing it part-time, that really doesn't seem like a long time.

On a scale from one to ten, where one is the worst and ten is the best, I would rate this product as a ten overall. It has been completely helpful in achieving the goals we set for it and the technical help and customer service I've gotten have been good. Most of the issues we have encountered with the product are because of the way we operate and not because of UiPath. The support from UiPath provided everything we have ever asked for and needed.

The advice I would give to a colleague at another company who is researching this or a similar automation solution is to just do it. It really creates the opportunity to make things more efficient.

The primary use case is around manual conversion of data from one system to another. These are big processes right now.

We are using Studio, Orchestrator and the robots.

Our organization is more efficient. The people that you're automating processes from are happy they are getting done. They are excited and like to be a part of the process. It's also new technology. It's innovative. and people enjoy being around that.

We don't have a baseline metric for the elimination of human errors. So, we don't know how many errors a human actually makes doing some of the conversion data entry processes. We assume they are about 90 percent accurate and UiPath is 100 percent accurate.

We have saved 18,000 hours so far this year.

With the robotics and management of Orchestrator, we are able to kick things off. We are starting to get more out of the scheduling of these and into more on demand triggered events, such as a RESTful service calls and things of that nature.

The ease of using the platform for automating your company's processes is a five out of five. It is super simple. Everyone who we have in our robotics team had no experience with automation or robotics previously. They went online took the classes from UiPath. They started with the Community Edition, just to play with it themselves, then they were probably experts within a couple of months.

Everyone has used the UiPath Academy training. I would rate it around a three or four out of five. While it's simple and you get a decent understanding of what's there, you still have to dedicate on an awful lot of time doing the automations to become proficient at them.

While it looks like it is being addressed, getting the unattended robots to every person's machine in the company and executing on their machines needs improvement.

I would rate the stability as a five out of five. it hasn't gone down yet.

We have a team of four people involved in our automation program.

I have only used the technical support to fix a licensing discrepancy. They were okay.

Everybody said, "We had to do more with less," from the C-suite on down. RPA is the only way that you can do that which seemed viable. So, we tried it out.

We were previously using VM. 

The initial setup is straightforward. With our proof of concept, it took us two to three weeks to develop it, then another week to make it production ready. When we deployed it into production, we had the license. We installed the robot and had it running through Windows Scheduler before we had Orchestrator, and it just worked

We started with a proof of concept, had it running in production, and bought the license that day.

We did have a systems integrator who helped us. Overall, for the initial implementation, I would rate them a five out of five. They came in, and it was great.

We have been able to achieve our ROIs on pretty much every process that we have done. You see it almost initially, as soon as the process starts running. However, until we get the actual feedback of, "Yes, I can tell this is saving us time and effort." It takes about a month for the business unit to really recognize it.

We haven't technically saved money because we haven't gotten rid of anybody, so our CFO will not let us claim money. However, we do calculate time given back. Right now, I believe for this year, we've been given back 18,000 hours so far.

Our licensing costs are around $40,000 a year.

We looked at the big three: Automation Anywhere, Blue Prism, and UiPath. Then, we chose UiPath because of cost and ease of use. The training was there. It was so quick and easy to pick up.

I would recommend UiPath. It's easy to use and learn. It just works and doesn't break. It's cost-effective.

We run our automations in virtual environments, such as Citrix. Orchestrator sits in VMware along with unattended robots. It kicks everything off behind the scenes. Most processes are set on a time schedule.

We prefer unattended bots. We're moving into that real-time trigger, but still like to run unattended to give some form of user interface for the user to call them.

I would definitely rate it a 10 out of 10 because of what it delivers and allows, along with the benefits. You can also see on their strategy on the roadmap, it's just expanding and getting better.

We use UiPath primarily for our financial operations.

We use this solution in a virtual environment called VMware Horizon. It has allowed us to get started without investing a lot, which was good for us. We need to go to the enterprise solution using Orchestrator as soon as possible. That said, I wouldn't do it differently, because if we were counting on the enterprise environment to get started, we wouldn't have deployed anything in the past year. Because we had this virtual environment, we've been able to deploy 16 bots so far.

We were able to automate a lot of data entry into our financial system. We've automated spreadsheet manipulation in the area of financial management.

We knew that our process was very inefficient, so we had to invest in a solution like UiPath. We hadn't used any other solution before UiPath. Our processes are manual and error-prone and we have mid-level people who are highly skilled who are doing this non-skilled labor, which is a problem for the workforce.

The most value we got from UiPath is the ability to automate manual tasks, reduce labor hours, and shift people to higher value work.

We found the solution easy to use. We wanted to train our staff who were not IT and we were able to do that. People who worked in financial operations were able to learn the software and have successfully developed bots.

We used UiPath Academy RPA training to train 14 people. It was good. I think UiPath needs to do a better job of setting expectations and defining the skill level required. That wasn't very clear to us. We couldn't get a good answer. Therefore, it was trial and error. We were told that people just have to be motivated, but learned that that is not enough.  The trainees need to have some demonstrated technical ability.  We found that some people dropped out because it was too difficult for them. Other people picked it up very well because they had somewhat of a technical background. That would be my message for UiPath, to give better guidance on qualifications in the background needed for training.

One does not need IT coding to learn this, but something within business operations that's somewhat technical. For example, writing Microsoft Excel macros, writing business objects reports, and SQL queries. People who can do those things, they can use UiPath.

I'd like to see the ability to operate in a non-persistent environment. Other than that, I'd like to see more intelligence being built in. We aren't using any intelligence yet, but we'd like to.

It's stable. We haven't really had technical issues.

It's scalable. We're not scalable now because we aren't using the Orchestrator software yet. We have successfully tested Orchestrator and will begin using it for production soon, giving us greater scalability.

We really haven't had to use technical support much. Most of our issues had to do with configuration and the environment, more than the software itself. It's just been one configuration issue related to this software, so far - operation in a non-persistent environment.  I was told there's an enhancement coming, but I don't think we have the enhancement yet.  However, we will not have this issue when we migrate to our enterprise platform with Orchestrator. 

The level of support we received from their technical support was good.

The initial setup was medium complexity. We were using a virtual desktop environment and had to configure it for the software. It took a few months.

We used an integrator to deploy UiPath. Our experience with them was good.

We have definitely seen a return on our investment. It took less than a year to see a positive ROI because we had a very small investment to begin with.

This solution has absolutely helped us to eliminate human errors. Most manual processes have 1% to 3% errors, some much higher.  One of our processes has a 25% error rate.  The bots eliminate those errors. 

This solution also saves many hours of manual work. We have measured the number of labor hours automated to be 25,000 hours a year, so far.

We pay $3,000 per license, annually. We're using attended robots, but we will move to unattended as quickly as possible.

We chose UiPath because we simply followed NASA's lead. We wanted to move quickly and we talked to NASA. 

We're driving hard to automate as quickly as possible. Traditional IT is not able to automate all the manual work. A lot of manual work unavoidably accumulates between and around core systems.  RPA needs to be part of IT strategy to automate this residual work.  

I would rate UiPath a nine out of ten. The only reason it isn't a ten is because it lacks the ability to work in a non-persistent environment. Effectively when you log in, you have to download the software every time.  However, this is also due to our choices in configuring the environment.  

We automate mostly finance processes, which is our largest area. We also automate some HR and logistic IT processes.

We hear from the process owners that they are very happy with the lead time and data quality, which keeps getting better. 

It is very easy to use, and you still have a lot of possibilities to modify what you are trying to do and achieve. 

We would like more API integrations, especially more API connections to SAP. While this is on the roadmap already, activities and packages with more automated API connections to other software or platforms would really help us.

Documentation-wise, UiPath could get a little better.

The support that we are receiving from UiPath is superb.

We are using the UiPath Academy. We also have our own development standards. When we are recruiting new developers, we first have an introduction of our own that we make. It's mostly to Orchestrator and our environment, then we set them free at the UiPath Academy to do training there. Afterwards, we do some additional training to our standards and best practices. So, part of our training is in the UiPath Academy, and we are using it. We have been very happy with it. It's evolving all the time, which is really good

One place that we struggled was when we were uploading the software. UiPath was helpful with getting started, setting up the server, and installing the robots. All that went pretty smoothly. Every time, when we have upgraded, except for the last time, we have struggled. We did not do it right once. We always had to retry, get some support with it, and the documentation was a little lagging. Therefore, we really struggled with upgrading. It's getting a lot better now, but this has been one place where we have struggled.

Annually, the product saves us 25,000 hours. Everyone is satisfied with that.

We have had our contract with UiPath since November 2016. 

We have had a few presentations from Kapow. They have dynamic licensing, which is something that we would really like to have, so we could scale up at peak hours or peak times of the month. This is when we really need to throw more robots at some processes. To my knowledge, that is not possible with UiPath at the moment. Though we are not considering switching at the moment.

We use the solution for automation. It helps with Excel automation, validation, data extraction, et cetera. We use UiPath for a client project we are working on. 

It's helped improve the organization via an increase in ROI. The employees are much more productive and they no longer have to do repetitive, tedious tasks. 

The product is very user-friendly. It has great drag-and-drop features. My background isn't in computer science, and it was easy for me to get familiar with UiPath and the user interface. 

You can do almost anything related to automation. If it's related to email. databases, Excel sheets, et cetera. There's nothing that needs automation that can't be done on UiPath.

It's very easy to build automations. We can easily build end-to-end automation. We had a process, for example, that needed to be triggered once an email was received. The attachments needed to be downloaded and processed and a reply had to be sent back. UiPath could handle each one of those tasks. 

The user community is pretty great. You can find an answer to basically any query. You can participate and reply as well. 

I've used the Academy courses to learn more about UiPath since I started using the product in May. I started with the foundational course and then did the advanced course and action center and document understanding overview course. It's helping me learn everything fairly extensively. 

The solution has helped us speed up digital transformation. They have enabled very fast digital transformation to meet a company's needs.

It helps reduce human error. I've helped deal with processes that would require employees to deal with thousands of forms. Using UiPath can reduce human error quite extensively. If there was a chance of human error at 25% before, it's been reduced to a maximum of 2% to 3%.

The solution helps free up employee time. The employee, in turn, can be more productive and learn new things in the meantime. It's likely freed up more than 30% of employee time so far. 

I've only used the solution for six months so it is hard to consider improvements. It would help if there was functionality whereby you could upload something like a flow chart and the solution could process steps according to the flow chart.

I've used the solution since May of this year. 

The solution is stable. From what I have heard from my team, it's almost always stable. 

Our clients are large-scale enterprises. 

It is very scalable. You can add or change things as needed and update processes as necessary. We do have quite a sizable process that involves ten to 12 departments and it works well. 

Technical support is responsive. They were very kind when I dealt with them.

Positive

I've used other platforms such as Power Automate and Automation Everywhere. UiPath is a lot better as it is very high-level. 

I did not directly deal with the initial deployment. 

There is not too much maintenance required. 

Clients have noted an ROI. They've found employees are much more productive. 

I haven't seen the pricing or dealt with the licensing of UiPath.

However, I have heard of clients switching to Power Automate due to the fact that it was cheaper than UiPath. 

I do not exactly use the AI functionality. It's not part of my job at this point. 

I'd recommend automation for digital transformation. As for which platform to use, it would depend on which processes they need to use. UiPath is quite suitable for mid-level to large enterprises.

I would rate the solution nine out of ten. It's an excellent product. 

We use the solution to automate our processes. 

The tool's most valuable feature is its embedded activities. 

UiPath needs to be easier to use. 

I have been using the product for two years. 

I rate UiPath's stability a nine out of ten. 

I rate the solution's scalability a nine out of ten. 

The tool's tech support is good. 

Positive

I have used Blue Prism before. 

The tool's deployment was easy. 

A consultant helped us with the tool's deployment. 

We have seen ROI with UiPath's use. 

The tool's pricing is fairly reasonable. 

We wanted to minimize manual work so that our employees could utilize their time efficiently. 

The solution has helped us save employees' time and money. 

I rate the product a nine out of ten. You should utilize the training, practice exams, and all other information in UiPath. 

My previous company was a share market or brokerage company, and we used UiPath for the client's reports. We used automation to get the records of their clients and get their financial reports in the desired manner. We go to the company database, get the proper data of the clients, and arrange it in the desired manner of our company's officers or the manager for the back office or the accounting department.

We arrange the data in a particular manner. We give it to them so that they can analyze and get the record for themselves, analyze their market reports, and get the desired result. We use automation to get the data in the Excel database so they can use that data in a particular manner for the future aspect of the company's client.

My current organization is a service-based company. Our client is a US-based company that manages the insurance portal of the US. They arrange the insurance portal for their US insurance client. We go to their particular portal and automate it, get the desired data, and save it to the database of the client's company.

Firstly, we used Excel for database use. We are currently managing SharePoint using UiPath and arranging the data on SharePoint, where all the clients can access their data and save the record on their own.

In my previous organization, one process took a person two to three hours to complete. With automation, that process could be done in only 15 minutes. Two to three hours of hard work could be utilized with another process, and the person is free from that particular complex process. In my current organization, the user needs to log into every portal, get the details, and arrange data in a particular manner.

It took almost four to five hours to get all the insurance details and fill up in a particular manner. This process is now done through automation within one hour or half an hour so that the person can utilize that time with other work. UiPath automation provides optimization, accuracy, and a three-fourth reduction in working time. Compared to other tools, UiPath automation immensely helps a person or an organization.

The most valuable features of UiPath are Excel automation and web portal automation. There are many complex details and works in Excel that the operation department does manually. They arrange the data in formulas or in a particular manner. Through automation, Excel work is done very smoothly.

After that, we can arrange the data and save it in the desired manner. When using the web portal, the manual person needs to go to the portal and get the desired information. With UiPath, a lot of work has been done through automation so we can get accurate data in the desired manner.

UiPath is a user-friendly tool compared to other automation tools. UiPath can be made easier to learn. There is a lot of complexity in the things we can do in UiPath, like connecting to an organization's databases or using APIs in the process. We are now using SharePoint. There can be more simpler things to connect with SharePoint. We have to go to the SharePoint website, get the client ID or the user ID, put it on UiPath, and then connect every time we start the process. So, there are a lot of things that can be simplified.

I have been using UiPath for more than three years.

UiPath is much easier to use. Stability-wise, the solution has a lot of scope because there are many complex things in other tools. UiPath is a stable solution.

I was involved in the solution's deployment. We had some difficulties at the start of the deployment process. Firstly, we deploy our code on the UiPath orchestrator. But there is a lot of complexity to organize that orchestrator through our organization. We found the solution by deploying our codes on our own Windows server and running it through them.

At first, we did all the R&D on deploying the code ourselves. Then, the DevOps team came in, and they did the rest.

It doesn't need a lot of people to deploy because it is easier to do once you understand the deployment.

We are using on-premises servers to deploy our codes on UiPath. We are using our own server to deploy the code for automation.

Not much maintenance is required for the solution from our end. We deploy the code on the server, and the process runs smoothly after the deployment. However, if there is a change in the process, website, or the way in which we get data, we need to make necessary changes to get the data in a particular manner.

Although I am an engineering person, I was out of touch with technology for eight years. However, I didn't need proper experience to use UiPath because UiPath is a coding-free platform. We can learn UiPath even if we don't know coding. It can be difficult if any nontechnical person wants to learn UiPath, but they can properly understand the UiPath. Other automation tools like Automation Anywhere or Blue Prism are complex tools. But UiPath is the most user-friendly tool for automation.

One process in my previous organization took two or three hours to complete. A person needs to sit at the table and do what's needed for two or three hours, which is a complex process. Once automation was introduced in our company, the process was done in only 15 minutes with accurate data and reports arranged in the desired manner. People don't need to sit at the table for two or three hours; they can be utilized for other things.

UiPath enables us to implement end-to-end automation. In my current organization, I use web portal automation to log into a particular website or portal page and deliver the data to a person who can share the data with higher management. There's no need for human effort to arrange the data for that particular person.

There's a UiPath forum where people can go and ask questions. They connect you with the proper answers as much as possible and give you the proper solution to your problem. Communication with UiPath's user community is much easier.

I've done the foundation course from UiPath Academy, and I'm currently pursuing the advanced certification from UiPath Academy. UiPath Academy courses have benefited me a lot. I was out of touch with technical things, and UiPath was almost a new thing for me. I learned a lot of things through UiPath Academy. It helped me a lot because I learned many things from there and implemented them in the processes.

We are not currently using UiPath's AI functionality, but we are considering using it in the next one or two months.

UiPath has greatly helped reduce human error because UiPath performs the processes accurately. A lot of complex operations are performed on Excel. Through UiPath automation, all the permutations and combinations are applied, and we get accurate results.

UiPath automation has saved us a lot of time because the process takes almost half the time to get things done.

Overall, I rate UiPath an eight out of ten.